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Walls Ford

Salisbury, MA

4.9
899 Reviews
We are a family owned and operated business with 4 Walls actively involved every day. Our lot is packed with Bronco, Bronco Sport, Mach-E, Escape, F150, Superduty, F250, F350, Explorer, Edge, and Transit Connect. Our Automotive Service Department works with all makes and models. Plus, the majority of our Used vehicles (all makes and models) are Certified. And, thanks to our Parts Department, Ford Parts are delivered fast!
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2 Merrill St

Salisbury, MA

01952

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Showing 899 reviews

June 30, 2017

New car Chris is A personable sales person who has your best interest in mind . A true asset to the Walls Ford family . Highly recommend this dealership! More

by Sinshine17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather in finance outstanding!, Chris Rullo
Jun 30, 2017 -

Walls Ford responded

Thank you for your review! We are happy to have you in our family!

June 21, 2017

"The best buying experience, fantastic service! We have gone to Wall's ford many times to have our leased car serviced. The Wall's Team has been easy to work with and the service excellent. We More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Kline, , Mike Nocifora
Jun 21, 2017 -

Walls Ford responded

Thank you so much for taking the time to write a review. It was a pleasure meeting you both, and we hope to see you when you stop in for service

May 09, 2017

Spents thousands I have spent thousands getting my Explorer serviced here and I have an obscure part that is faulty and they don't cover it outside of warranty. Never More

by carguy26
Recommend Dealer
No
Employees Worked With
Brian Wall
May 11, 2017 -

Walls Ford responded

I am sorry to hear that a part is faulty and not covered under warranty. We were happy to help you out by not charging a diagnostics fee. Our usual experience is that if an item is covered under warranty, and is within the warranty period, the provider (whether Ford or an outside warranty company) will cover that part. We are sorry if this was not your experience. My name is Julie Wall and I am one of the managers here. If you would like to discuss this further, please contact me at (978) 462-6658 or by email at juliew@wallsford.com

May 06, 2017

Excellent, excellent customer service David was great.. from start to finish. A real pleasure to deal with. Was very patient and decent to both me and my wife. Bought an excellent second h More

by markjliv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Bettinger
April 05, 2017

Excellent Dealer Walls Ford provided excellent service and help with the purchase of my land rover. The staff was friendly and helpful and my sales person David Betti More

by Carguydetroit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Bettonger
April 05, 2017

Excellent Buying Experience, Great Friendly Team I can't recommend this dealership highly enough; specifically David Bettinger was a super friendly salesman, patient, informative, and great to negoti More

by catdog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Bettinger
March 26, 2017

Easy Buying Experience Straight-forward buying experience. Dave and I were able to agree on a price quickly and he made sure the car looked great when I picked it up. Not More

by ford_customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bettinger
March 16, 2017

Fair and easy to deal with It was not your typical dealeship Enjoyed the sales person no pressure Got down to business Trade offer was fair and overall price was fai More

by Joeturco1966
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom welch
March 10, 2017

Stress free We had a wonderful sales man, Stan. No stress, he went the extra mile on everything. We were very pleased and will continue to use Walls Ford in the f More

by booboo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan
March 07, 2017

Positive experience The best car buying experience I've ever had thanks to my salesman Stan I am very happy Stan goes the extra mile to make sure your happy More

by Bigmike781
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan
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