Walser Buick GMC Bloomington

Great customer service! I am not likely to buy from anyone else. Customer service top notch! I am not likely to buy from anyone else. Customer service top notch! More

Very pleased with recent vehicle trade deal. Sales person Erin was terrific, I felt she made one feel like a valued customer! Sales person Erin was terrific, I felt she made one feel like a valued customer! More

Ok service oil change was done and fuel filters but never reset anything on my dash communication needs to be better reset anything on my dash communication needs to be better More

Went into purchase car, knew what I wanted and had my own financing already lined up. Just waiting on a purchase agreement. After test driving and getting a purchase agreement drawn up and signed, I was t financing already lined up. Just waiting on a purchase agreement. After test driving and getting a purchase agreement drawn up and signed, I was told that some other lady is interested in the car and is coming to pay with a check. I felt this was their attempt at rushing me to my bank to get payment even though I was planning to put down $18,000 cash. Kind of felt like a slimy dealership tactic and I didn’t like it at all. I was almost ready to walk. Apparently, that “fact” came from the finance manager, who was already upset that I didn’t choose the dealership financing. Then three weeks later when I called to find out if my license plates have arrived there or not, I was told to wait for the 90-day temporary tag on my vehicle to expire and that they don’t send them out before then. Before I even went to the dealership, I was well aware of the Wallser “no negotiate“ tactic as I’ve purchased vehicles before with them. Kind of thought that would go both ways, but they really wanted me to use their dealership financing even though it was significantly more expensive. More

Scheduled appointment for first oil change on my new truck I bought from Walzer. They forgot to service my vehicle left it outside until I had to remind them. It took three hours. It was very frustratin truck I bought from Walzer. They forgot to service my vehicle left it outside until I had to remind them. It took three hours. It was very frustrating. More

I'm just a number. I hate Lyft. When there's a question, why don't I get a phone call? Why when I call do I never get an actual person at service? I hate Lyft. When there's a question, why don't I get a phone call? Why when I call do I never get an actual person at service? More

Good service once there, but confusion on loaner or rental. Was told over the phone a rental would be available, however after there I was forced to stay and wait 3 hours to check the battery and try rental. Was told over the phone a rental would be available, however after there I was forced to stay and wait 3 hours to check the battery and try to solve why truck went dead. More

It is a nice facility with salespeople who are ready and willing to assist in your car search process. willing to assist in your car search process. More

Overall, a great experience, but the music in the office is way too loud to concentrate is way too loud to concentrate More

Both Austin the Salesman and Dan Olson the Sales Manager went out of their way to make sure all my concerns were answered. went out of their way to make sure all my concerns were answered. More