Walser Buick GMC Bloomington

The people I worked with were good and took the time to make sure I understood all that was taking place. The only thing I was disappointed with was the money I spent to purchase that car and they wouldn make sure I understood all that was taking place. The only thing I was disappointed with was the money I spent to purchase that car and they wouldn't even fill up the gas tank for me. I was disappointed. More

Dealership has always taken care of me! I've bought and sold well over 10 cars from them over the years and they've never steered me wrong. The customer service is great, there's no pressur I've bought and sold well over 10 cars from them over the years and they've never steered me wrong. The customer service is great, there's no pressure, and I've even taken advantage of their return policy, and there was never a lack of customer service. More

The work was done quicker than estimated. Nice waiting lounge Will definitely bring my car back to this location Nice waiting lounge Will definitely bring my car back to this location More

They were way, way, way too slow. They only gave me one key for the car I purchased without wiggling any on the price of the car or the trade in. I know there’s room to do that. They only gave me one key for the car I purchased without wiggling any on the price of the car or the trade in. I know there’s room to do that. More

I was told that it would take 3 hours to do the job and they did it right on time 3 hours 15 minutes brought me home pick me up took me back to the dealership they did it right on time 3 hours 15 minutes brought me home pick me up took me back to the dealership More

My brand new vehicle has a defective panel and getting it replaced has been very difficult and it’s still not done. I had to take it to a separate shop (another Walser location) and they said that shop neede replaced has been very difficult and it’s still not done. I had to take it to a separate shop (another Walser location) and they said that shop needed to get it approved by the dealer (another Walser location) before they could do anything. It’s been over two weeks and I still haven’t heard from anyone. More

I really appreciated the step by step communication. Everyone was extremely helpful and kind and the work I had done was completed quicker than I expected! Everyone was extremely helpful and kind and the work I had done was completed quicker than I expected! More

Thank you so much to Chuck and the mechanic who took the time to fix my Arcadia the right way. I never did catch the name of the mechanic, but I am very grateful to her for all of her work. Chuck, I know it time to fix my Arcadia the right way. I never did catch the name of the mechanic, but I am very grateful to her for all of her work. Chuck, I know it was a surprise that I would have to leave my vehicle, but thank you for taking care of procuring a rental vehicle. the communication was awsome! Thank you so much for making this a NOT miserable experience. Additionally, Erin Yu who worked with me to purchase my vehicle was amazing. She went over and above to answer my questions and secure the financing. Thank you to her also. More

Your business was very clean, organized, and impressive. Our salesperson Heric was VERY polite and knowledgeable about the vehicle. Very impressed with Heric. We will not hesitate to come back to you and/or Our salesperson Heric was VERY polite and knowledgeable about the vehicle. Very impressed with Heric. We will not hesitate to come back to you and/or send our friends there as we know they will be in great hands. More

I was hoping to get an issue with my vehicle determined not necessarily fixed but determined and just to run a diagnostic was going to cost $250 that’s insane it’s plugging in the scanner and it generating not necessarily fixed but determined and just to run a diagnostic was going to cost $250 that’s insane it’s plugging in the scanner and it generating the codes. More