Walser Buick GMC Bloomington

Good experience with what I hope will be good results. Part has been ordered so still more work to be done Part has been ordered so still more work to be done More

Scheduled an oil change along with passenger sway bar link, key fob issues along with power brake. Walser Had my truck for a day and a half and only the oil change was performed. link, key fob issues along with power brake. Walser Had my truck for a day and a half and only the oil change was performed. More

Disappointing experience with multiple people throughout the process. I was supposed to take delivery on a Friday, but it got delayed this Saturday as they damaged the paint removing the existing emblem the process. I was supposed to take delivery on a Friday, but it got delayed this Saturday as they damaged the paint removing the existing emblems and applying the black emblem package. They repaired it with touchup paint and had to cure overnight. When I went to pick it up, they didn’t have my final two lease payments captured in my financing and had to readjust the paperwork and payments. That was my second new Yukon purchased from them in the last five years and during that time, I’ve also lease a vehicle from them. At 38, this is far from my last purchase, but I will be exploring other dealers next time around. More

They could not do the repair because they did not have the shock absorbers in stock. They had to order them, and they still haven't come in. It's been over 3 weeks now since they ordered them, and I'm sti the shock absorbers in stock. They had to order them, and they still haven't come in. It's been over 3 weeks now since they ordered them, and I'm still waiting. More

Excellent service, great experience, very knowledgeable and helpful with the car buying experience. Would recommend and but from again! and helpful with the car buying experience. Would recommend and but from again! More

Easy and pain free buying experience, was able to buy the vehicle quickly which is important because I'm a business owner vehicle quickly which is important because I'm a business owner More

When you bring your vehicle in for a specific issue be prepared, they will bring up other “issues” or reasons to make you spend more and will argue and go in circles with you. The only way to have the iss prepared, they will bring up other “issues” or reasons to make you spend more and will argue and go in circles with you. The only way to have the issue addressed is the polite and amazing supervisory staff. More

Not up to normal quality. Usually customer service is helpful & friendly, offers/asks if ride needed when I drop off. This time it was not. I had to inquire and when service w Usually customer service is helpful & friendly, offers/asks if ride needed when I drop off. This time it was not. I had to inquire and when service was completed, again did not ask if ride needed. Also, vehicle usually washed after service, it was not. Just overall customer service seemed to be lacking More

When I first arrive I got a sense of unwelcome feeling I had to introduce myself rather than the staffing introduced themselves to me as a paying customer! had to introduce myself rather than the staffing introduced themselves to me as a paying customer! More

Everyone was friendly and helpful,especially Angela and Nick. And even delivering my truck when I was unable to pick it up. Also telling me to give them a call if I have any questions at all. And even thou Nick. And even delivering my truck when I was unable to pick it up. Also telling me to give them a call if I have any questions at all. And even though you don't bargain I got a real good price! More