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Walser Buick GMC Bloomington

Bloomington, MN

4.5
348 Reviews
WHAT MAKES BUYING A CAR FROM WALSER BUICK GMC DIFFERENT? It's the Walser Way! EVERY CUSTOMER RECEIVES: Our Best Price First. Every vehicle is clearly marked with our Best Price. Zero Negotiations. Everyone pays the same low price. No hassle or haggling. Commission-Free Sales. Our sales staff are paid on productivity and customer satisfaction. Whether you spend $5,000 or $50,000 our staff earns the same flat fee. 3 day / 300 mile Return or Exchange. You can't go wrong. If you don't like your vehicle return or exchange it. No fees, no gimmicks, no questions. Just return the vehicle undamaged. Written offer to Purchase Your Trade. Whether you buy from us or not, you can leave the lot with a check for your trade. Offers are based on the fair market value of your trade, not what you're buying. Walser Automotive Group has revolutionized car purchasing in the Twin Cities. As one of the state's largest one price dealer group, we offer up front pricing on every vehicle every day. It's also important to know that our salespeople aren't paid on commission so you'll receive the same great level of service whether you're buying a $2,000 used car or a $80,000 SUV. It's fast, fair and transparent. It's the Walser Way. To those of you who are already Walser customers, we say "thank you". To those of you who are shopping us for the first time, we say "Welcome".
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4601 American Blvd. West

Bloomington, MN

55437

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Showing 348 reviews

June 08, 2021

I had an excellent experience at Walser Buick GMC Bloomington. My salesperson Jeff found exactly the vehicle I wanted and created a friendly, low pressure atmosphere. I love my Enclave! More

by KClark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jensen
May 06, 2021

Bought a truck from them 5 years ago. Its been a great SUV and they have been great with the follow up service. I will be getting my next one from them too. More

by AJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Black, Zach Schultz
August 03, 2020

Posting an update in regards to our previously posted negative feedback... We had a meeting with Walser GMC VP Pete Swenson. Pete took the time to meet with us, hear us out, and empathize with our exp More

by Pissed off customer
Recommend Dealer
Yes
Employees Worked With
Pete Swenson
June 30, 2020

I will never step foot in that dealership again. The worst customer service I have ever had. Employees acting busy and completely ignoring people. Stood for 15 minutes and had to complain before someo More

by Ml
Recommend Dealer
No
Employees Worked With
No one helped me
Aug 05, 2020 -

Walser Buick GMC Bloomington responded

We sincerely apologize for a less than 5-star experience. We'd like to speak with you directly about your recent visit. Please contact our General Manager (Kevin Black, 952-345-9097) at your convenience. We look forward to speaking with you. Thank you.

June 23, 2020

Walser Buick GMC BloomingtonKnowledge Walser Buick GMC Bloomington Knowledge Result Photo Photo Photo Photo Photo Photo Photo Photo Photo Photo Photo Photo Photo Photo More

by KYLE
Recommend Dealer
No
Employees Worked With
Kevin Black
Aug 05, 2020 -

Walser Buick GMC Bloomington responded

We are sorry to hear your experience with us was not worthy of 5 stars. We would love to hear more about this situation and learn how we can improve!

June 12, 2020

We live in MN and purchased our 2015 GMC Acadia with 32xxx miles at the end of Nov. We were told it went through a thorough inspection and everything was "like new". After winter come May, we go to use More

by KYLE
Recommend Dealer
No
Employees Worked With
Kevin Black, Zach Schultz
Aug 05, 2020 -

Walser Buick GMC Bloomington responded

We appreciate the feedback on your recent experience and would like to apologize for any miscommunication that occurred. Customer care is very important to us, and we would like to speak with you directly. Please contact our General Manager (Kevin Black, 952-345-9097) at your convenience. We look forward to speaking with you soon.

November 05, 2019

took advantage of our elderly aunt our 89 yr old aunt brought 2011 Buick Lacrosse to Walser for an oil change. She left 8 hours later, (she sat there the whole time), she left after pa More

by steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Black
February 11, 2017

Awesome!!! I needed a new car. The one I had was on it's way to the junkyard. I kinda knew what I was looking for, but had no real idea. But with the help of Kee More

by Aschroeder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Addie Ross & Kevin Black
Feb 14, 2017 -

Walser Buick GMC Bloomington responded

We are thrilled to hear that you had a good experience and that we could help you find exactly what you were looking for! Thank you for leaving us a great review - enjoy your new ride!

October 17, 2016

Would recommend to everyone Very great sales person and dealer will buy from them again and refer to family and friends. Excellent service, No pressure, Followed through with wha More

by Stephanie Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casandra Schwartz
Oct 18, 2016 -

Walser Buick GMC Bloomington responded

We are so happy to hear that you received excellent service from Cassandra , Stephanie - that no pressure sales approach is an important feature of The Walser Way! Thank you so much for the 5 star review!

August 17, 2016

Extremely pleased with the customer service Haylie was very helpful and patient with my experience at walser she answered all of my questions and addressed all of my concerns. Walser is the only More

by Smartin727
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haylie,
Sep 20, 2016 -

Walser Buick GMC Bloomington responded

We are thrilled to hear that Haylie was able to provide outstanding customer service during your experience at Walser Buick GMC. We are sppreciative og you choosing Walser and for the 5 star review - we look forward to helping you again in the future!

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