Walser Buick GMC Bloomington

Had a appointment to have my oil change and they didn’t start working on my truck until a hour later so the appointment that was only to take hour to hour and half took over 2 hours start working on my truck until a hour later so the appointment that was only to take hour to hour and half took over 2 hours More

Friendly professional knowledgeable if I have a question I get a quick answer. Always available to help out. I get a quick answer. Always available to help out. More

Austin was polite and knowledgeable, and I was happy to work with him. I was a little taken aback in the fact that I bought a new truck, traded in my existing truck, that I bought from you, and had a buyer work with him. I was a little taken aback in the fact that I bought a new truck, traded in my existing truck, that I bought from you, and had a buyer for the traded in truck, that I was refused a complementary gmc hat. This is the 6th new truck I bought from your company. I would say that is a small price to pay to keep customers. I would like to hear your thoughts on this. More

Sales ppl did a great job . But after I purchased my truck Itook it to service department for accessories installment and they told me it will take a couple hours to installs so But after I purchased my truck Itook it to service department for accessories installment and they told me it will take a couple hours to installs some steps and a cover bed I have to ended up taking a rental car and pay for it out of my pocket . Car was not ready until next day More

Service department is always fast and honest about timr Service department is always honest with time, on jobs and anything else, and make it there mission to get things done fast Service department is always honest with time, on jobs and anything else, and make it there mission to get things done fast More

Brought my truck in for the transmission slamming and they couldn’t figure out the issue and let me hang with no word on what’s going on and then the day I actually need to my truck (2 weeks later) they they couldn’t figure out the issue and let me hang with no word on what’s going on and then the day I actually need to my truck (2 weeks later) they finally decided to get a transmission tech out after I had already paid how much for a rental. And then you guys charged me to basically tell me that they don’t know what’s wrong. Idk if you guys need more or better mechanics but holy crap. More

I had been to Walser GMC before because I bought a Yukon Denali 2018. The service writer knew her job very well, I had an appointment and she got me in on time for my appointment. They took care of my Tahoe Denali 2018. The service writer knew her job very well, I had an appointment and she got me in on time for my appointment. They took care of my Tahoe, got the oil changed, tire rotation and also washed the truck. More

Brought my 2016 Cadillac SRX because the transmission failed. From the first conversation on, Justin was professional, communicative and extremely helpful. It took 4 days to find a replacement, but the w failed. From the first conversation on, Justin was professional, communicative and extremely helpful. It took 4 days to find a replacement, but the work was quick and complete once it arrived. Justin is my guy from now on for everything regarding that vehicle! More

My drive in appointment while I waited was quick and easy, and the staff kept me informed all the way through! easy, and the staff kept me informed all the way through! More

Walser customer service and communication is top notch. I stayed at the dealership during my recent service and appreciate the constant updates and knowing exactly what is happening. I stayed at the dealership during my recent service and appreciate the constant updates and knowing exactly what is happening. More