Walser Buick GMC Bloomington

I went in for an alignment and they didn’t fix it. The steering wheel is still off center and I’m wondering if I just gotta deal with it or take it to another place to have it done right. I went to t The steering wheel is still off center and I’m wondering if I just gotta deal with it or take it to another place to have it done right. I went to the dealership to get it done right the first time and it was a failure. More

Easy to work with on my new vehicle purchase. Happy with this experience and my new vehicle. Happy with this experience and my new vehicle. More

Service issues and warranty work papers Morgan was excellent to work with. She understood the need for the repair and worked with us to get it done timely excellent to work with. She understood the need for the repair and worked with us to get it done timely More

Brought car in for battery draw. Told service that my infotainment system was drawing power on my battery causing it to die after installing new battery I bought from Walser. A week Told service that my infotainment system was drawing power on my battery causing it to die after installing new battery I bought from Walser. A week & a half later they have replaced my radio. I get the car back, and my infotainment touch screen is still doing the exact thing I complained about - registering phantom touches, unusable. Charged hundreds for 'diagnostics' when I told the service people the exact thing they marked on their invoice pdf. More

Don't like the fact a 8;45 am appointment to get an oil change and they.never get it in on time. They take the car but it never gets worked on as soon as a scheduled appointment change and they.never get it in on time. They take the car but it never gets worked on as soon as a scheduled appointment More

This was probably the biggest dealership we ever dealt with. You do business different. Nate Bash did not impress us at all. Must be a new salesman is my guess. with. You do business different. Nate Bash did not impress us at all. Must be a new salesman is my guess. More

Austin was nice and mostly knowledgeable about the vehicle. We didn't encounter anyone else during our visit. I know he had to go talk to management a few times but we never saw anyone else. One t vehicle. We didn't encounter anyone else during our visit. I know he had to go talk to management a few times but we never saw anyone else. One thing I overheard at a different table were the clients being asked if they needed anything like coffee or soda, but we weren't asked that. The vehicle was great and ultimately that is what counts but spending that much money, I would have expected a full tank of gas. More

The people are very knowledgeable, , friendly and wanting to serve customers with professional skills to find the vehicle they are looking for wanting to serve customers with professional skills to find the vehicle they are looking for More

Honestly, we test drove a lot of SUVs before making our way to your dealership and it was amazing how unintuitive sales personal were. I would have to say your sales staff was the best and most professiona way to your dealership and it was amazing how unintuitive sales personal were. I would have to say your sales staff was the best and most professional we came across. Also the nicest. More

Dealership had great sales representatives who were extremely cooperative and attentive, making the process as smooth as possible. extremely cooperative and attentive, making the process as smooth as possible. More