Walser Buick GMC Bloomington

I was told a ‘safety check’ was done, but have proof that it was not & info provided to me was false. Scary that my safety was put at risk due to them wanting to take shortcuts and lie to the customer. Sin it was not & info provided to me was false. Scary that my safety was put at risk due to them wanting to take shortcuts and lie to the customer. Since my truck was brought in for a recall of the drivers airbag, I’m concerned about whether this was done or done properly to keep me safe going forward, Since the simple safety checks were not done, or done properly. More

Poor follow through and poor communication. Did not complete recall on my vehicle but closed out work order saying it was completed. Did not complete recall on my vehicle but closed out work order saying it was completed. More

I was happy with my sales guys. Austin and Reed. The actual paperwork final wrap up was painful. Took way too long and the systems in place seemed very antiquated. It was also frus Austin and Reed. The actual paperwork final wrap up was painful. Took way too long and the systems in place seemed very antiquated. It was also frustrating to have the final application for financing take a turn south win one of your employees had the wrong truck information and then they had to redo the financing. They did it for a 2500 versus the 3500 that I actually purchased. 1000 error on license tabs More

Everyone was friendly. Awil gave me a tour of the place so I would know what services are available for me. Awil gave me a tour of the place so I would know what services are available for me. More

Did a great job everything went well . They kept me informed and it was done in a timely fashion. They kept me informed and it was done in a timely fashion. More

Great sales staff & managers. It was a pleasure purchasing the truck that I wanted from Walser! It was a pleasure purchasing the truck that I wanted from Walser! More

It was frustrating at first but ended ok. Under "Rate People" I never met Management Dept. Jeff Schmidt Under "Rate People" I never met Management Dept. Jeff Schmidt More

Doesn't stand behind GMC warranties or workmanship. Warranty was on compressor and load leveling system. Dealer refused to troubleshoot failure mechanism. Charged Mr $104 to tell me they need $190 to Warranty was on compressor and load leveling system. Dealer refused to troubleshoot failure mechanism. Charged Mr $104 to tell me they need $190 to troubleshoot system. I oaid $1600 for a new system after one year on a two year warranty. GMC SUCKS More

Great staff and a pleasure to work with I love my new car thanks sgsin thanks sgsin More

Welcoming entrance and warm greeting. appointment had been made and all were ready for our meeting. We had requested certain vehicles to see and they were available and explained. Financi appointment had been made and all were ready for our meeting. We had requested certain vehicles to see and they were available and explained. Financial negotiations took place,with clear explanation . Transaction took place in an orderly and clear manner, pressure was not present in our dealings. We felt fairly treated and warmly treated. This is our 3rd lease, following 2 purchases with Walter dealerships. We continue coming back because of the above information. Thanks. More