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Walser Buick GMC Bloomington
Bloomington, MN
1,231 Reviews
WHAT MAKES BUYING A CAR FROM WALSER BUICK GMC DIFFERENT?
It's the Walser Way!
EVERY CUSTOMER RECEIVES:
Our Best Price First. Every vehicle is clearly marked with our Best Price.
Zero Negotiations. Everyone pays the same low price. No hassle or haggling.
Commission-Free Sales. Our sales staff are paid on productivity and customer satisfaction. Whether you spend $5,000 or $50,000 our staff earns the same flat fee.
3 day / 300 mile Return or Exchange. You can't go wrong. If you don't like your vehicle return or exchange it. No fees, no gimmicks, no questions. Just return the vehicle undamaged.
Written offer to Purchase Your Trade. Whether you buy from us or not, you can leave the lot with a check for your trade. Offers are based on the fair market value of your trade, not what you're buying.
Walser Automotive Group has revolutionized car purchasing in the Twin Cities. As one of the state's largest one price dealer group, we offer up front pricing on every vehicle every day.
It's also important to know that our salespeople aren't paid on commission so you'll receive the same great level of service whether you're buying a $2,000 used car or a $80,000 SUV.
It's fast, fair and transparent. It's the Walser Way. To those of you who are already Walser customers, we say "thank you". To those of you who are shopping us for the first time, we say "Welcome".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,231 reviews
April 15, 2024
Cory was very respectful. Even though he was a newer sales person, he was not pushy and sought out answers to any questions he was not able to respond to himself. Took a bit l Even though he was a newer sales person, he was not pushy and sought out answers to any questions he was not able to respond to himself. Took a bit longer than we'd hope to close everything, but that was supposedly due to a new system the dealership put in place recently. Really appreciate how clean the vehicles that were on the lot were. We've been to other dealerships where used vehicles were literally "As Is." Walser Auto is definitely in our short list for purchasing vehicles from now on. More
by prjakk
Verified CustomerEmployees Worked With
April 13, 2024
Brian, in the service department, is wonderful! We have been fighting an ongoing issues with our Acadia. He continually tells us to bring it back if the problem returns because he wants to figure o We have been fighting an ongoing issues with our Acadia. He continually tells us to bring it back if the problem returns because he wants to figure out what is wrong and get it fixed. He is always positive and encouraging even though the issue is still a mystery. More
by jonda.woodrich
Employees Worked With
Brian
April 11, 2024
Customer service was excellent up until I bought the car and signed all the required documents. Very poor communication after. Erin was great though. and signed all the required documents. Very poor communication after. Erin was great though. More
by Mario Cook
Employees Worked With
Tommy
April 10, 2024
Great service with courteous personnel. All work was explained to me so I could understand what was need and what was done. All work was explained to me so I could understand what was need and what was done. More
by donohio
Employees Worked With
April 10, 2024
I needed a new key FOB for my Yukon, after the overinflated cost of the FOB and service, Walter charged me for "service fees" which cover the fluids, car wash, etc., but the service department did overinflated cost of the FOB and service, Walter charged me for "service fees" which cover the fluids, car wash, etc., but the service department didn't provide any of that service on my vehicle. While the key works (as expected), I shouldn't have to pay $500 (plus $35 in service fees) for a new key for my vehicle. I did share my feedback with the service advisor upon completion of my service and mentioned that it felt like tipping for carryout service. More
by brandonmoser
Employees Worked With
April 09, 2024
They will find anyway to charge you more money. They have diagnosed my car incorrectly with a 4,000 repair. The list goes on. They have diagnosed my car incorrectly with a 4,000 repair. The list goes on. More
by hankins.ally92
Employees Worked With
April 09, 2024
I emailed asking for help. They responded quickly and said someone would be in contact with me. No one ever did. They responded quickly and said someone would be in contact with me. No one ever did. More
by Fishnfool816
April 09, 2024
4 times in shop to fix am signal on radio Couldn’t fix, even asking GM all 4times Even put in anew radio! even asking GM all 4times Even put in anew radio! More
by rtoth0
Employees Worked With
April 09, 2024
I was in and out in less than an hour. I'll be back when my oil needs changing again. I'll be back when my oil needs changing again. More
by Harold
Employees Worked With
April 08, 2024
Poor customer service, slow to respond and gave me the run around on everything. Will never shop their again run around on everything. Will never shop their again More
by rhthayer
Employees Worked With
