Walser Buick GMC Bloomington - Service Center

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Service was fast and easy I was overall very pleased with the staff and with the facility- clean, snacks available, etc the staff and with the facility- clean, snacks available, etc More

They got me in quickly for the diagnosis and ordered the part. They got me in when the part arrived part. They got me in when the part arrived More

Great service and kept me informed on status Friendly and was helpful in getting me a coupon for a better rate on service was helpful in getting me a coupon for a better rate on service More

Car was diagnosed with a collapsed lifter warranty was covering it but parts were on back order and warranty would only cover 5 days rental but you had no cars to rent! Car pooled except for one day some covering it but parts were on back order and warranty would only cover 5 days rental but you had no cars to rent! Car pooled except for one day some how got a car out of you BUT only could have it for a day parts came after 2 weeks and service writer said it should be done on Wednesday when I called Wed was told not even started stopped Friday after work and still not started! Ryan then assigned it to another mechanic got it back Wednesday it was at your shop for 23 days! More

Vehicle wasn't done on time, I was in a hurry and had to wait for tech to get it washed. Also No loaner vehicle. wait for tech to get it washed. Also No loaner vehicle. More

Friendly and efficient and helped me from the car to lounge as I was on crutches lounge as I was on crutches More

Promises not kept and prices way too high. Wait times too long Too expensive and long waits Wait times too long Too expensive and long waits More

They were great and listened to my concern They fixed all my issues very thoroughly my issues very thoroughly More

I trust them. they know what they're doing and there is no guess work. They focus on the solution instead of selling parts or service that isn't necessary and let m they know what they're doing and there is no guess work. They focus on the solution instead of selling parts or service that isn't necessary and let me make the decision instead of feeling forced to do something they recommend. More