Walser Buick GMC Bloomington - Service Center

Great service. Long wait time I had great service and updates. But my wait time was much longer than expected. Long wait time I had great service and updates. But my wait time was much longer than expected. More

They were polite, professional and knowledgeable, however, I had a previous free oil change and tire rotation that I completely forgot about and they did not bring it up when the car was dropped off. however, I had a previous free oil change and tire rotation that I completely forgot about and they did not bring it up when the car was dropped off. I paid full price. Disappointed. More

Great service. Gave a solution pretty quickly. I had both our cars malfunctioning but he was able to squeeze me in earlier and even booked us a Lyft ride. Gave a solution pretty quickly. I had both our cars malfunctioning but he was able to squeeze me in earlier and even booked us a Lyft ride. More

Working with the dealership went well, especially since the first truck (Denali) has unrepairable issues and needed to be exchanged for a different model (AT4) the first truck (Denali) has unrepairable issues and needed to be exchanged for a different model (AT4) More

Vehicle issues. Poor installation of accessories. They took my vehicle off the shop for an hour or so for joyride without addressing the issue. No complete explanati Poor installation of accessories. They took my vehicle off the shop for an hour or so for joyride without addressing the issue. No complete explanations of what was sold to me ( overpaid on protection). ETC More

They were very friendly and helpful! Would highly recommend them! They keep you updated at all times! Would highly recommend them! They keep you updated at all times! More

I brought the car there a month ago to diagnose a noise coming from the front end when I turn. They heard the noise, checked with gmc, and they said you have to do some major action to see what’s wrong, I coming from the front end when I turn. They heard the noise, checked with gmc, and they said you have to do some major action to see what’s wrong, I think take apart a large part of the front end. They said there are only a couple technicians who can do that so will schedule within a couple of weeks when they are available. Heard nothing for three weeks. I reached out, said need to schedule to get it done. Scheduled for a week I was out of town because they needed the car for multiple days and had no loaners available. I drop the car off on Sunday night, on Monday or Tuesday I get a text that says they can’t replicate the noise. I didn’t bring the car there for another diagnosis I brought it there for the work from the diagnosis three weeks before. So no work got done on the car, it still makes the same grinding noise when I turn, and when I showed to to pick up the car after having no work done, they tried to charge me another diagnostic fee. It was one of the craziest interactions I’ve ever had with a service provider. More

3vjsirs for a flat tire and faulty tonneau cover Walser installed? What’s forgotten after the second appointment for a month. I called and left two voicemails. No one returned them. I finally had to call installed? What’s forgotten after the second appointment for a month. I called and left two voicemails. No one returned them. I finally had to call and speak to the GM. More

I have received fair service nothing special or superior that would make me give a higher rating. Customer service is average at best on my last visit. that would make me give a higher rating. Customer service is average at best on my last visit. More

As usual the service I received was great. Can always depend on Walser. Would recommend them. Can always depend on Walser. Would recommend them. More