Walser Buick GMC Bloomington - Service Center

Brian is always very accommodating! Wish my chamois would have stayed in my truck tho… Wish my chamois would have stayed in my truck tho… More

It was easy to make an appointment. There was good communication during the service. I was very satisfied. There was good communication during the service. I was very satisfied. More

Excellent job by the team! Tremendous customer service and attention to detail. Look forward to next visit Tremendous customer service and attention to detail. Look forward to next visit More

I dropped my truck off the night before my service appointment, which was scheduled for 8:30 the next morning. I did not hear from anyone in service. I tried callin multiple times with no response. I appointment, which was scheduled for 8:30 the next morning. I did not hear from anyone in service. I tried callin multiple times with no response. I also texted with no response. At the end of the day I had to talk with the sales manager however he had no info other than my truck still hadn’t been looked at. He said he would make sure the service manager called me in the morning. Still received no call. Did receive any detail until mid day when I received a text. Very disappointing communication. More

Last time when i come to change oil,Some thing whent wrong i saw new issue in my vehichle wrong i saw new issue in my vehichle More

Came in for an oil change and tire rotation. Was pleased with the service that I received. Was pleased with the service that I received. More

Have always been well taken care of by service advisor (Brian R.) for both immediate and future care. (Brian R.) for both immediate and future care. More

Friendly productive properly fixed my truck and washed it stood by their warranty protection made me very happy I purchased it stood by their warranty protection made me very happy I purchased it More

Oddly enough they were so backed up that, after 90 minutes, they told me I needed to reschedule. Never happened before. But, the woman who handled my case, Morgan, was very professional, apologetic an minutes, they told me I needed to reschedule. Never happened before. But, the woman who handled my case, Morgan, was very professional, apologetic and understood my frustration. I have rescheduled and I’m sure the next time things will go as planned. More

Had a distorted windshield in the 2024 Buick Enclave we purchased from Walser June 7 2024 & had very very very difficult time getting it replaced. After MANY phone calls & visits 2 the dealership it was FI purchased from Walser June 7 2024 & had very very very difficult time getting it replaced. After MANY phone calls & visits 2 the dealership it was FINALLY replaced November 18,2024 due to making a direct call to the general manager who was very accommodating! We live 2 hours away & have purchased 7 Enclaves & 2 GMC pickups from Walser. We’ve always had good service until this incident. We drove it almost 6 months under dangerous conditions. More