Walser Buick GMC Roseville

Customer service was scrap When being serviced all of my concerns were not addressed but everything else that costs me money was concerns were not addressed but everything else that costs me money was More

Not the most friendly group of people in the service dept. especially the service manager dept. especially the service manager More

Got me in on time for the appt. It was quick, efficient, and I was well satisfied. It was quick, efficient, and I was well satisfied. More

I went to purchase a vehicle and was very impressed with their sales team and their ability to explain things in simple terms and explain the benefits and options of vehicles and leasing versus buying their sales team and their ability to explain things in simple terms and explain the benefits and options of vehicles and leasing versus buying More

Immediate service was needed on the vehicle. I've never bought a barely used car that needed immediate service. You'd think the dealer would at least change the oil and rotate the tires before I've never bought a barely used car that needed immediate service. You'd think the dealer would at least change the oil and rotate the tires before reselling it. More

Easy to work with except scheduling service appt by phone without a human. Once there, staff is friendly & helpful. without a human. Once there, staff is friendly & helpful. More

My visit was very professional and pleasant. The work was performed in a timely manner. The work was performed in a timely manner. More

We bought a Yukon here about 1 month ago. Our experience at the dealership was great, but after purchasing our 2024 Yukon, that same day we drove it home we noticed a squeak. We reached out t Our experience at the dealership was great, but after purchasing our 2024 Yukon, that same day we drove it home we noticed a squeak. We reached out to the dealer immediately and sent a video of the sound. We live a couple hours away so bringing it right back to the dealership wasn’t an option. Unfortunately they did not offer to remediate the issue which was a dry belt needing to be replaced. They said since it wasn’t powertrain they would not cover. I used a local gmc certified dealer to fix it but I was required to foot the $500 bill even though the squeak was present the same day we purchased the vehicle. Had we stepped outside of the car while it was running it would’ve been obvious after the test drive. Most others we spoke to (including the local dealership) expected Walser would cover the expense even out of goodwill. I’ve lost some respect and trust and may not go back when it’s time to upgrade. Please keep that in mind for anyone who’s traveling to Walser (which they told me is common due to large inventory availability). More

Appreciated car wash, friendly staff, clean facility, quick. The auto techs were great, helpful and cheerful quick. The auto techs were great, helpful and cheerful More

I have been going to this General Motors dealership for about 5 decades although the ownership has changed a few times. I was a bit pushy with the last salesman but he finally got a deal put together for m about 5 decades although the ownership has changed a few times. I was a bit pushy with the last salesman but he finally got a deal put together for me as I left them with a 2009 Buick in exchange for a 2026 Buick. And they have taken care of my wife's 2014 Terrain since it replaced a 1997 Chevy Blazer. The waiting room always has good coffee and is comfortable if I ever have to wait for service. Or, on a few occasions they have given me a ride back to my home if service was going to take more than an hour. Now I am just waiting to get some more miles on my new car so that I can go back again. Cheers, spring is coming! More