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Walser Buick GMC Roseville

Roseville, MN

Overview
Employees
Reviews
Vehicles
4.2
1,372 Reviews
Welcome to Roseville Buick GMC – Where Exceptional Service Meets Unbeatable Value At Roseville Buick GMC, we’re committed to delivering the best dealership experience possible. Whether you're buying or leasing a new or pre-owned vehicle, we believe the process should be smooth, transparent, and enjoyable. Our hassle-free approach to customer service takes the stress out of car shopping, so you can focus on finding the perfect vehicle. From our friendly and knowledgeable sales team to our certified service professionals, every member of our staff is dedicated to providing outstanding care and support. We offer a wide selection of new Buick and GMC models, as well as thoroughly inspected used cars, trucks, and SUVs — all backed by quality and value you can trust. Our GM-certified service and parts department ensures your vehicle stays in top condition, whether you're in for routine maintenance or more extensive repairs. At Roseville Buick GMC, we don’t just meet expectations — we aim to exceed them. Come experience the Roseville difference today. We look forward to welcoming you!
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2775 Long Lake Rd

Roseville, MN

55113

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Showing 1,372 reviews

June 15, 2026

Easy to deal with. Was in and out in less than 2 1/2 hours. More

by crystal37
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jesse Banaszak
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Jun 15, 2026 -

Walser Buick GMC Roseville responded

We appreciate the fantastic feedback! Our team works hard to make every visit smooth and hassle-free. Thank you for choosing us, and please let us know how we can help you in the future.

June 15, 2026

I am very disappointed with how was treated by this center. I am forced to make my appointments using the website or the A.I. phone system because I can't get a real person on the line. Neither one of More

by BRIGUY3224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Tuschen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Cary
1.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia McCarron
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2026 -

Walser Buick GMC Roseville responded

Thank you for sharing your feedback, and we sincerely apologize for the frustrating experience you had with our center. We hear you loud and clear regarding our phone system, the appointment booking process, and the Uber requirement. We truly value your business and hate to hear that you felt treated like cattle, as our goal is always to provide personal and polite service. Our management team would love to discuss further with you please contact our service manager Mike Trok directly at 952-467-6976.

June 13, 2026

Could not get an understandable estimate of the shocks & struts needed. Went to Cadillac and had the work done for $600 less with an understandable estimate. Also, our last battery replacement (still under More

by belindac19
Recommend Dealer
No
Employees Worked With
David
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Jun 13, 2026 -

Walser Buick GMC Roseville responded

Hello, thank you for sharing this feedback. We are deeply sorry that your experience fell so short of the recommendation your friends gave us. Clear, upfront pricing is a core value here, and it is unacceptable that our estimate for your shocks and struts was confusing, leading you to take your business elsewhere. We also apologize for missing the tire monitor reset during your visit. Our Service Manager, Mike Trok, wants to look into your file, address these communication lapses with our advisory team, and speak with you directly. Please contact Mike at 952-467-6976 so we can work to regain your trust.

June 12, 2026

Helpful and not pushy Don't be pushing your luck now! Enough How about xxxx off now More

by mjnielsen9220
Recommend Dealer
Yes
Employees Worked With
Carter munt ????
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Jun 12, 2026 -

Walser Buick GMC Roseville responded

Thank you for the 5-star review! We are glad our team hit the mark by being helpful and not pushy. We appreciate your support and the great humor!

June 11, 2026

I bring my vehicle there to get a oil change and this noise in the rear end it's still making the noise when I reverse like a vibration sound it's in the inside but they said they can't do nothing about More

by TerellWilliams0000
Recommend Dealer
No
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Jun 12, 2026 -

TerellWilliams0000 responded

I brought my vehicle in to get an oil change and I let them know that it was making this vibration noise in the rear end. They said they looked at it, but they couldn’t find the noise. They said it would probably have to get more we’re down, but I’m still hearing the noise and my warranty is almost up and I was trying to get it fixed before that so I’m not too happy

Jun 12, 2026 -

Walser Buick GMC Roseville responded

Hello Terell, thank you for reaching out. We completely understand your frustration—we want your Buick running perfectly and quietly, especially while under warranty. Please rest assured that since this vibration was documented during your visit, we will work with you to ensure you are covered. Our service manager, Mike Trok, wants to personally step in, schedule a ride-along with a shop foreman, and get this situated for you. Please call Mike directly at 952-467-6976 so we can take care of this.

June 10, 2026

Over all the dealership was great. Walked in and knew what I wanted, test drove the vehicle and purchased it. More

by marksteiner7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Tuschen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Cary
4.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia McCarron
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2026 -

Walser Buick GMC Roseville responded

Thank you for the 5-star review! We love hearing that you had such a seamless, straightforward experience from the test drive to the purchase. We appreciate your business and hope you love your new vehicle!

June 08, 2026

Easy to schedule. Great availability timely service. Great experience overall I will continue to bring all my vehicles in for service More

by dave@hamlineconstruction.com
Recommend Dealer
Yes
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Jun 08, 2026 -

Walser Buick GMC Roseville responded

Thank you so much for the 5-star review! We love hearing that our scheduling, availability, and timely service gave you a great experience overall. We truly appreciate your loyalty and look forward to taking care of all your vehicles for years to come!

June 08, 2026

Transparent pricing, quick responses and good customer service Jesse was great to work with and was very flexible with my schedule More

by Joseph.Ostrander
Recommend Dealer
Yes
Employees Worked With
Jesse
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Jun 08, 2026 -

Walser Buick GMC Roseville responded

Thank you so much for the 5-star review! We pride ourselves on transparent pricing and quick responses, so we are thrilled to hear you had such a great experience. We will be sure to pass your kind words along to Jesse—he always does an awesome job accommodating our customers' busy schedules!

June 08, 2026

Great service I said enough, leave me alone. Everything is fine Just Four more words More

by Igatesurveys
Recommend Dealer
Yes
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Jun 08, 2026 -

Walser Buick GMC Roseville responded

Haha, we got it! Thank you for pushing through the word count for us. Glad everything was fine!

June 06, 2026

A lot better than 3 other dealers I tried I have went to three other dealers before I came back to Roseville. Much happier More

by EGANMIKE61
Recommend Dealer
Yes
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Jun 06, 2026 -

Walser Buick GMC Roseville responded

Thank you for choosing us again for service on your GMC Sierra 1500. We’re pleased it provided a better experience than the other dealers you tried. Feel free to reach out whenever you need assistance. Walser Buick GMC Roseville Team

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