Walser Buick GMC Roseville

Friendly Efficient Open to Questions I would recommend the Walser Dealership for a car purchase and car service. the Walser Dealership for a car purchase and car service. More

Mildly frustrating. I have had the truck for 1 month and I need new wheels I have had the truck for 1 month and I need new wheels More

Time estimates for parts order and repair were way off. I had to wait way too long for warranty work to be completed. I had to wait way too long for warranty work to be completed. More

They had my car on and off for 6 months and resulted in it becoming not drivable and I had to get a new one. They also lost my car on multiple occasions. They tried to charge me for services covered by my it becoming not drivable and I had to get a new one. They also lost my car on multiple occasions. They tried to charge me for services covered by my warranty. More

I have had the displeasure of working with three different Walser dealerships at this point after purchasing my used Chevy Volt from their Burnsville Subaru. White Bear Lake tried to more than doubl different Walser dealerships at this point after purchasing my used Chevy Volt from their Burnsville Subaru. White Bear Lake tried to more than double my estimate halfway through the work and were completely rude to me throughout the process, to the point where I had to make them give my keys to the front desk so I didn’t have to interact with the xxxxxxx in service again-all while I was attending a family member’s funeral. Burnsville dealer Jeff Schultz lied to me, blaming his service department for his own ignorance and forcing me to drive an unsafe vehicle from there to Roseville. This after taking six months to document the car as a clean vehicle for a tax return I still haven’t received, in August, as a result of his ineptitude. Now I’m at Walser GMC Roseville for the second time in a month and being told that the “free loaner” I was told would be available last week is now a $50 loaner, with Taylor Minners lying to my face and saying he didn’t tell me that, and that was supposed to be a free follow-up on the same problem will now cost $150 just to diagnose much less fix. At this point I’ll be shopping for a lawyer to find out what it takes to have a car legally declared a lemon after all the issues I’ve had. If you can possibly avoid Walser, do so. Car dealerships are all great until you’re out the door with their car. It’s how they treat you after something goes wrong that tells you what kind of company they are, and this one is terrible. More

Waller GMC was very straightforward and easy to work with. They didn't waste time and kept on track answering all of my questions promptly. Omar was extremely professional and made the process enjoyable with. They didn't waste time and kept on track answering all of my questions promptly. Omar was extremely professional and made the process enjoyable from start to finish. More

Very Professional! Nice work. They provide videos and texts to keep us updated on the work in progress. Very quick for an oil change and always greet us with a smile.! Nice work. They provide videos and texts to keep us updated on the work in progress. Very quick for an oil change and always greet us with a smile.! Always our first choice as to where to go for maintenance of our Denali! Thank you More

Very Professional! Nice work. They provide videos and texts to keep us updated on the work in progress. Very quick for an oil change and always greet us with a smile.! Nice work. They provide videos and texts to keep us updated on the work in progress. Very quick for an oil change and always greet us with a smile.! Always our first choice as to where to go for maintenance of our Denali! Thank you More

Good. Would have appreciated more updates. Would have appreciated more information about how long repairs would take and estimate about completion time. Would have appreciated more updates. Would have appreciated more information about how long repairs would take and estimate about completion time. More

Straight to the point and helpful Straight to the point, helpful, and they always make sure I know exactly what is going on with my car. helpful, and they always make sure I know exactly what is going on with my car. More