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Walser Buick GMC Roseville

Roseville, MN

Overview
Employees
Reviews
Vehicles
4.2
1,325 Reviews
Welcome to Roseville Buick GMC – Where Exceptional Service Meets Unbeatable Value At Roseville Buick GMC, we’re committed to delivering the best dealership experience possible. Whether you're buying or leasing a new or pre-owned vehicle, we believe the process should be smooth, transparent, and enjoyable. Our hassle-free approach to customer service takes the stress out of car shopping, so you can focus on finding the perfect vehicle. From our friendly and knowledgeable sales team to our certified service professionals, every member of our staff is dedicated to providing outstanding care and support. We offer a wide selection of new Buick and GMC models, as well as thoroughly inspected used cars, trucks, and SUVs — all backed by quality and value you can trust. Our GM-certified service and parts department ensures your vehicle stays in top condition, whether you're in for routine maintenance or more extensive repairs. At Roseville Buick GMC, we don’t just meet expectations — we aim to exceed them. Come experience the Roseville difference today. We look forward to welcoming you!
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2775 Long Lake Rd

Roseville, MN

55113

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Showing 1,325 reviews

February 07, 2026

Easy to work with. Treated me with respect. Explained things during the process very well More

by jcotter87
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Claudia
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Feb 07, 2026 -

Walser Buick GMC Roseville responded

Thank you for the fantastic 5‑star review! We’re glad to hear that our team was easy to work with and treated you with the respect you deserve. It’s great to know the process was clearly explained — we always aim to make every step simple and transparent. We appreciate your trust in us and look forward to helping you again in the future!

February 06, 2026

Charlie S. was very knowledgeable and helpful when helping us pick out a vehicle. Location was very clean. More

by Mcgee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Shreave
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Feb 07, 2026 -

Walser Buick GMC Roseville responded

Thank you so much for the 5‑star review! We’re thrilled to hear that Charlie was knowledgeable and helpful while assisting you in choosing the right vehicle. We’re also glad you noticed and appreciated how clean our location is — our team works hard to keep it welcoming for every guest. We truly appreciate your support and hope you’re loving your new vehicle!

February 05, 2026

Got me in right away. Completed work in less time than I expected. Another great experience More

by JIMSCHMIDT4
Recommend Dealer
Yes
Employees Worked With
Taylor
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Feb 06, 2026 -

Walser Buick GMC Roseville responded

We’re delighted to hear that we could get your Buick LaCrosse in promptly and complete the service sooner than you expected. It’s rewarding to know you had another great experience, and we look forward to assisting you again.

February 04, 2026

Taken my car here for years! ! Will buy my next car here! Looking forward to it! More

by Akh21
Recommend Dealer
Yes
Employees Worked With
Taylor
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Feb 04, 2026 -

Walser Buick GMC Roseville responded

Thank you so much for the wonderful 5‑star review! We truly appreciate your loyalty and the trust you’ve placed in us over the years. Hearing that you’d buy your next car here means a lot to our entire team — it’s the highest compliment we can receive. We’re excited to help you when the time comes, and we look forward to many more years of taking care of you and your vehicle. Thanks again for being part of our Walser family!

February 02, 2026

Pleasant nice customer service. Fixed my car but same problem with my tire sensor being off the first time now a different sensor is not working, it is costly for me. More

by Sharon Durand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tuschen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2026 -

Walser Buick GMC Roseville responded

Thank you so much for the 5-star rating and for your kind words about our team’s service! We’re glad we could assist with your initial repairs. However, we are concerned to hear that you're now experiencing a new sensor issue so shortly after your last visit. We understand how frustrating and costly recurring vehicle issues can be

February 02, 2026

I have been there 13 times since I bought a brand new car in August. the amount of frustration I have with GM when I could have gone anywhere is ridiculous More

by tom.gatza
Recommend Dealer
No
Employees Worked With
Service Manager. He is dealing with GM. I would like a call
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Feb 02, 2026 -

Walser Buick GMC Roseville responded

We sincerely apologize for the immense frustration you’ve experienced. Visiting us 13 times since August for a brand-new vehicle is far beyond what we expect for our customers, and we recognize that your patience has been stretched thin. We will make sure that Mike reaches out to you, if he doesn't connect with you yet today please contact our service manager Mike Trok 651-604-1700 directly.

January 31, 2026

Everything was perfect on time. The only thing the coffee machine is doesn’t work when I was there More

by elsoto1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2026 -

Walser Buick GMC Roseville responded

We love hearing that everything was perfect and on time during your visit! I’m so sorry the coffee machine was on strike while you were here—we know that caffeine is a vital part of the service experience. We'll make sure it's fueled up and ready for you next time! Thanks for choosing Walser and for the great 5-star review!

January 30, 2026

It was a painfully slow process, even though I went in knowing the vehicle I wanted to purchase. They wouldn't work me on the price at all. Really pushed an overpriced and not worth it (kind of scam-y) "o More

by ...
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve Tuschen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Cary
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2026 -

Walser Buick GMC Roseville responded

Thank you for your feedback. I’m sorry to hear that your experience wasn't as efficient as you hoped, especially since you came in prepared. We know your time is valuable, and we are constantly working to streamline our paperwork process. Regarding our pricing, we use a 'One Price' strategy to ensure every customer gets our best price upfront without the need for stressful negotiations. While we understand this is different from the traditional dealership model, it’s designed to provide total transparency. Additionally, I’m sorry that our protection options felt pushed. Our goal is to present Walser Autoguard plans as a way to protect your investment, but they are always optional. We never want a customer to feel pressured into a service that doesn't fit their needs. We’d appreciate the chance to talk more about your experience and how we can improve. Please reach out to our General Manager Steve Tuschen 952-467-8633

January 29, 2026

Bought a 26000 dollar truck. Picked it up, had less than an eighth of a tank of gas. A week later realized the battery was shot. Two weeks later the brakes are shrieking like ban More

by ddm1357
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve Tuschen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Cary
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2026 -

Walser Buick GMC Roseville responded

Thank you for taking the time to share this feedback. First and foremost, thank you for your service. I am sincerely sorry that your experience purchasing this Sierra Denali has been anything but premium. It is disappointing to hear that we missed the mark on the basics—from the fuel level at pickup to the battery and brake issues you've described. Our Walser 240-point inspection is designed to catch exactly these types of wear-and-tear items, and it is clear we fell short of our standards in this instance. Furthermore, I want to personally apologize for the experience regarding our $250 Military Discount. At Walser, we are proud to offer this "thank-you" price drop to all veterans with just a valid ID, and it should never be a struggle to receive it. We would like to make this right. Please reach out to me directly General Manager Steve Tuschen 952-467-8633 so we can discuss a resolution for the maintenance items and ensure your veteran discount has been resolved. We value your business and hope to regain your trust."

January 28, 2026

Nice dealership with a great selection of vehicles. Your staff was very knowledgeable and helpful and made the process very easy More

by rchod
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Hodgson
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Jan 28, 2026 -

Walser Buick GMC Roseville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Walser Buick GMC Roseville Team

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