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Walser Buick GMC Roseville

Roseville, MN

Overview
Employees
Reviews
Vehicles
4.2
1,325 Reviews
Welcome to Roseville Buick GMC – Where Exceptional Service Meets Unbeatable Value At Roseville Buick GMC, we’re committed to delivering the best dealership experience possible. Whether you're buying or leasing a new or pre-owned vehicle, we believe the process should be smooth, transparent, and enjoyable. Our hassle-free approach to customer service takes the stress out of car shopping, so you can focus on finding the perfect vehicle. From our friendly and knowledgeable sales team to our certified service professionals, every member of our staff is dedicated to providing outstanding care and support. We offer a wide selection of new Buick and GMC models, as well as thoroughly inspected used cars, trucks, and SUVs — all backed by quality and value you can trust. Our GM-certified service and parts department ensures your vehicle stays in top condition, whether you're in for routine maintenance or more extensive repairs. At Roseville Buick GMC, we don’t just meet expectations — we aim to exceed them. Come experience the Roseville difference today. We look forward to welcoming you!
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2775 Long Lake Rd

Roseville, MN

55113

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Showing 1,325 reviews

January 27, 2026

They could not tell me what they used for oil in the tuck and it was not on the paperwork. The next day the warning lights came on for tire pressure and I had to stop and fill them up. This was the wers More

by topkee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Tuschen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Cary
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2026 -

Walser Buick GMC Roseville responded

We sincerely apologize for the experience you had with your recent service. Providing clear information and ensuring your vehicle is road-ready are our top priorities, and it's clear we missed the mark this time. We would like to make this right—please contact our General Manager Steve Tuschen 952-467-8633 so we can identify the oil used in your truck and address the tire pressure issue immediately.

Jan 27, 2026 -

topkee responded

They had to go and find what was used for oil and they did. But it should have been documented. I filled the tires with air and they seem to be holding. But I was on a biasness trip and really did not have the time for something that should have been checked the day before.

January 27, 2026

Never before have I ever gone through car buying process in less than an Hour! Qudos!! More

by kory6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Tuschen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2026 -

Walser Buick GMC Roseville responded

Thank you so much for the 5-star review! We are thrilled to hear that we could get you through the car-buying process in less than an hour. Providing a fast and seamless experience is exactly what we strive for. Enjoy your new ride, and we look forward to seeing you again!

January 26, 2026

I got a diagnostic and was supposed to get a full checkup of the car as I told the person but I didn't get a full checkup of the car. Instead, they only addressed the sound I told the my car was making and i More

by isseahmed6970
Recommend Dealer
No
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Jan 26, 2026 -

Walser Buick GMC Roseville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact our General Manager Steve Tuschen directly at 952-467-8633.

January 25, 2026

I found it is relatively painless to get an appointment, and the service writer I dealt with went out of his way to get me the best pricing on my bill. I would recommend them to anyone. More

by rolfringgold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2026 -

Walser Buick GMC Roseville responded

Thanks for sharing about your experience with Walser Buick GMC Roseville. We appreciate your business and hope to see you again soon!

January 23, 2026

I have been going there for many years, so far I have always been satisfied. More

by AMJAKER
Recommend Dealer
Yes
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Jan 24, 2026 -

Walser Buick GMC Roseville responded

Thank you so much for being a loyal customer for so many years! We truly appreciate your continued trust in us and are thrilled to hear that you’ve always been satisfied with your experience. We look forward to serving you for many more years to come!

January 21, 2026

Terrible, they can't even fix the radio system You know about the problem but there is no solution More

by mwatson6522
Recommend Dealer
No
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Jan 21, 2026 -

Walser Buick GMC Roseville responded

We sincerely apologize for the frustration regarding your vehicle's radio system. We understand how inconvenient this ongoing issue is, and we share your disappointment that a final solution isn't available yet. Please be assured that our General Motors representatives are actively working on an update to resolve this specific software issue. We are monitoring the situation closely and will contact you as soon as the technical fix or new parts are available to schedule your resolution. Thank you for your patience as we work with GM to make this right

Jan 21, 2026 -

mwatson6522 responded

The main reason I am so disappointed is that you are able to sell the vehicles with a defective radio system. I have several friends that have Chevy and GMC trucks 20 24s and 2025s and they are having the same issue so you guys are selling these vehicles knowing that you have a defective radio system. I feel like going to a dealer and letting future customers know about the defective system

January 21, 2026

Your service writer Josh was excellent at his job. Very knowledgeable and friendly. Excellent communication skills. More

by cnelson31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tuschen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2026 -

Walser Buick GMC Roseville responded

Thank you for the 5-star review! We are so glad to hear that Josh provided such an excellent experience. We pride ourselves on clear communication and expertise, and it’s wonderful to know his knowledge and friendly attitude made a positive impact on your visit. We will be sure to share your kind words with him!

January 21, 2026

Excellent very professional staff including Josh. The dealership provides all the amenities for their customers to feel comfortable. More

by KTMOMOHF
Recommend Dealer
Yes
Employees Worked With
Josh
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Jan 21, 2026 -

Walser Buick GMC Roseville responded

Thank you for the 5-star review! We are thrilled to hear that Josh and the rest of our professional staff provided an excellent experience. We take great pride in our dealership amenities and are glad they made you feel comfortable during your visit. We look forward to seeing you again!

January 20, 2026

Easy to deal with they offer peace of mind through expert, honest, and transparent service that ensures vehicle safety and longevity. They provide clear explanations, personalized care, and efficient, More

by West3
Recommend Dealer
Yes
Employees Worked With
Taylor
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Jan 20, 2026 -

Walser Buick GMC Roseville responded

Thank you for the 5-star review! We are honored to be your partner in maintaining your vehicle’s safety and longevity. Our team strives to provide the 'peace of mind' you described through honest, transparent communication and expert care. We truly appreciate you recognizing our commitment to high-quality work and clear explanations—it’s our goal to ensure every service justifies your investment. We look forward to seeing you at your next visit!

January 20, 2026

It took at least two hours to purchase our vehicle after we had decided to buy. It felt like a trick or in an effort to get us to by more of the “Add-ons”. We were paying cash, so no financing, just time More

by Watermark84
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Steve Tuschen
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2026 -

Walser Buick GMC Roseville responded

We sincerely apologize for the frustration and the excessive time it took to complete your purchase. This is certainly not the experience we strive to provide, especially for a cash transaction where efficiency should be a priority. We value your time and regret that our process felt like an attempt to push 'add-ons' rather than a service to you. Regarding the oil changes, if you do not wish to keep that plan, we will certainly issue a full refund for that portion of the purchase. We would appreciate the opportunity to make this right and regain your trust. Please contact our General Manager Steve Tuschen directly at 952-467-8633 so we can resolve the refund and address your concerns personally.

Jan 21, 2026 -

Watermark84 responded

Thank you for the apology. We didn’t purchase the oil changes, left…. Thanks for offering a refund.

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