Walser Buick GMC Roseville

I was quite pleased with the sales reps. both Charlie and Cody and the dealings both by email and text as I bought the 23 Volvo XC 60 basically sight unseen. Charlie went so far as to send m both Charlie and Cody and the dealings both by email and text as I bought the 23 Volvo XC 60 basically sight unseen. Charlie went so far as to send me 2 videos in a personal walk around. One of the exterior and one of the interior. I was very disappointed however in the overspray on the rear quarter panels, from the body shop spraying what I perceive to be the rear bumper. To Walsers credit, they are making it right. Would I do business with Walser in the future? Absolutely! More

These people suck, they lie, they are horrible. Do not buy anything from them. Simple as that. Do not buy anything from them. Simple as that. More

Walser did a great job and as always, it was completed sooner than expected. During the entire service, I was notified and kept updated on the status of my service. Love this dealership and the work they sooner than expected. During the entire service, I was notified and kept updated on the status of my service. Love this dealership and the work they do for me. More

Great customer service. Very nice waiting area. Knowledgeable and courteous personnel. Easy to schedule. Clean. Very nice waiting area. Knowledgeable and courteous personnel. Easy to schedule. Clean. More

Lack of customer service, I bought a 60k plus vehicle and it felt like I was buying a used washing machine. Total lack of any customer appreciation. Financing is still being worked on 30 days later due to er it felt like I was buying a used washing machine. Total lack of any customer appreciation. Financing is still being worked on 30 days later due to errors and incorrectly filed paperwork on your end. Missing a key as well. You have vehicles and branding, too bad your missing out on the customer service portion. More

Great customer service, polite, welcoming, patient and willing to work with me and give me the best deal available. willing to work with me and give me the best deal available. More

Friendly professional service was provided, especially by the service writer , I tried this dealer because of close proximity and I will definitely go back there. the service writer , I tried this dealer because of close proximity and I will definitely go back there. More

Top notch service. Very friendly, customer oriented. Also, very professional and knowledgeable. Willing to do whatever they can to make sure you’re getting things done Very friendly, customer oriented. Also, very professional and knowledgeable. Willing to do whatever they can to make sure you’re getting things done for your vehicle. More

The dealer was helpful to work with and Adam was responsive. My only complaint is that the car's Onstar was still tied to the previous owner and should have been resolved prior to delivery. Also, th responsive. My only complaint is that the car's Onstar was still tied to the previous owner and should have been resolved prior to delivery. Also, the car had not been washed and was pretty dirty upon delivery. It was delivered by transport but even the inside was dirty. More

3 points 1,] i was charged for a battery under warranty, and I only received a refund after getting a second opinion 2.) The corporate service rep never returned my call after I complained abou warranty, and I only received a refund after getting a second opinion 2.) The corporate service rep never returned my call after I complained about point 1 when she said she would find out if there was anything else to be done. 3.) I was unable to donate my vehicle as the dealership could not give me a reason for why the electrical was non operational for my buick lacrosse after paying for a diagnostic More