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Walser Buick GMC Roseville

Roseville, MN

4.3
1,282 Reviews
Welcome to Roseville Buick GMC – Where Exceptional Service Meets Unbeatable Value At Roseville Buick GMC, we’re committed to delivering the best dealership experience possible. Whether you're buying or leasing a new or pre-owned vehicle, we believe the process should be smooth, transparent, and enjoyable. Our hassle-free approach to customer service takes the stress out of car shopping, so you can focus on finding the perfect vehicle. From our friendly and knowledgeable sales team to our certified service professionals, every member of our staff is dedicated to providing outstanding care and support. We offer a wide selection of new Buick and GMC models, as well as thoroughly inspected used cars, trucks, and SUVs — all backed by quality and value you can trust. Our GM-certified service and parts department ensures your vehicle stays in top condition, whether you're in for routine maintenance or more extensive repairs. At Roseville Buick GMC, we don’t just meet expectations — we aim to exceed them. Come experience the Roseville difference today. We look forward to welcoming you!
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2775 Long Lake Rd

Roseville, MN

55113

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Showing 1,282 reviews

March 19, 2026

I did not have a good experience I was not happy with the service contacting corporate made no difference still haven’t received a return call about a serious incident with employee More

by ebonyknight68@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve Tuschen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Cary
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2026 -

Walser Buick GMC Roseville responded

I am very sorry to hear that our previous conversations did not lead to a satisfactory resolution. We take your concerns and the "serious incident" you described with the utmost gravity. Because we want to ensure this is handled at the highest level, our General Manager Steve Tuschen would like to step in personally to review the details of your experience and the previous decision. Please reach out directly to our GM at 952-467-8633 so we can address this matter properly. We value your feedback and are committed to a final, thorough review of this situation.

March 19, 2026

Frankly, I only bought the car because of my sales guy. He put in the efforts to make the sale and whoever was the manager he spoke to on my behalf left a bad taste in my mouth. My next car will be boug More

by mcfarlandforthewin
Recommend Dealer
No
Employees Worked With
Carter
Mar 19, 2026 -

Walser Buick GMC Roseville responded

Thank you for being direct with us. We’re glad your salesperson hit the mark, but it’s clear we failed you at the management level. Hearing that you’d rather go to a competitor like Luther next time is a tough pill to swallow, but we appreciate the wake-up call. We never want a customer to feel like "just a sale." Our General Manager Steve Tuschen would like to hear more about that specific interaction so we can address it with the leadership team involved. Please reach out to us at (952) 467-8633—we’d value the chance to learn how we can "be better" for you and future guests.

March 17, 2026

Awesome! Nick Haley our sales person, was wonderful to work with. He made the whole process go smoothly and was there for me when I needed some additional tra More

by Larry S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Haley
Mar 17, 2026 -

Walser Buick GMC Roseville responded

It’s great to know our sales team made the process seamless and provided additional training on your GMC 2500’s new features. Enjoy your new truck and let us know whenever you need further assistance. Walser Buick GMC Roseville Team

March 16, 2026

Awesome! I have always had great experience with Walser. I Never feel like I’m being scammed and I trust them More

by RCEBULA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No clue
Mar 16, 2026 -

Walser Buick GMC Roseville responded

We’re delighted to know you’ve always had positive experiences and felt confident in our Buick Encore GX service. Thank you for trusting us, and we look forward to serving you again. Walser Buick GMC Roseville Team

March 15, 2026

Pleasant do deal with and work done in timely manner. Waiting area was very comfortable. More

by randylingram
Recommend Dealer
Yes
Employees Worked With
Josh
Mar 15, 2026 -

Walser Buick GMC Roseville responded

Thank you for the positive feedback. We’re glad our team made your GMC Canyon service experience pleasant and efficient. It’s great to hear you found our waiting area comfortable. Walser Buick GMC Roseville Team

March 15, 2026

Josh Olson has been my advisor the last couple times. Much more friendly and approachable than the other advisors sitting at the desk. He’s professional and the best. Please pass along to him More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Olson
Mar 15, 2026 -

Walser Buick GMC Roseville responded

Thank you for sharing your positive feedback about your recent GMC service visits. We’re delighted to hear our service team made your experience friendly and professional. We will be sure to pass your compliments along. Walser Buick GMC Roseville Team

March 13, 2026

Very thorough pleasant to deal with and communicated very well from the sale, service, and getting add ons done! A great experience. More

by kjmulvaney
Recommend Dealer
Yes
Employees Worked With
Do not remember
Mar 13, 2026 -

Walser Buick GMC Roseville responded

We appreciate your five-star rating and your kind words about every step from purchase through service and accessory installation of your GMC Sierra 1500. It’s wonderful to hear the process felt thorough and pleasant. Please let us know whenever your Sierra needs any assistance. Walser Buick GMC Roseville Team

March 13, 2026

2/5 stars I recently purchased a Yukon from Walser. Our salesperson Nick was a genuinely nice guy, but the overall experience was frustrating enough that I can't give it a strong rating. The contrac More

by ryanb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve Tuschen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2026 -

Walser Buick GMC Roseville responded

Thank you for the honest feedback and for highlighting Nick’s professionalism. We’re glad he made a good impression, but it’s clear the rest of your experience fell short of the Walser Way. We sincerely apologize for the lack of transparency regarding add-ons, the condition of your Yukon at pickup, and the frustration of making three additional trips for setup. Hearing that our process didn’t measure up to your past experiences at Luther is a serious wake-up call for our team. We aim for a "smooth" transition, and we clearly missed the mark here. Our General Manager Steve Tuschen 952-467-8633 would like to look into your file and address these "gaps" in our delivery and detailing process.

Mar 20, 2026 -

Walser Buick GMC Roseville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Walser Buick GMC Roseville Team

March 09, 2026

Covient service hours to fit a crazy schedule. Clean. Very customer friendly. Professional and Pleasant service staff. More

by kmramisch2122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tuschen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2026 -

Walser Buick GMC Roseville responded

It’s great to hear our service hours fit your busy schedule and that you found the facility clean and welcoming. Our team takes pride in delivering friendly, professional support, and we’re glad you experienced that while having your Buick Envision serviced. Thanks for sharing your positive experience. Walser Buick GMC Roseville Team

March 07, 2026

Claudia was so easy to work with. No pressure at all but lots of good advice. As I was driving home, I noticed a problem with the tire pressure. I called and made an appointment to More

by naturelady0422
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Tuschen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sadly, I can't remember the name of the service tech.
Mar 08, 2026 -

Walser Buick GMC Roseville responded

We’re happy you found our purchase process stress-free and that our team could promptly repair the rim issue on your Toyota Highlander at no charge. Thanks for sharing your experience, and we look forward to supporting you in the future. Walser Buick GMC Roseville Team