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Walser Buick GMC Roseville

Roseville, MN

Overview
Employees
Reviews
Vehicles
4.2
1,447 Reviews
Welcome to Roseville Buick GMC – Where Exceptional Service Meets Unbeatable Value At Roseville Buick GMC, we’re committed to delivering the best dealership experience possible. Whether you're buying or leasing a new or pre-owned vehicle, we believe the process should be smooth, transparent, and enjoyable. Our hassle-free approach to customer service takes the stress out of car shopping, so you can focus on finding the perfect vehicle. From our friendly and knowledgeable sales team to our certified service professionals, every member of our staff is dedicated to providing outstanding care and support. We offer a wide selection of new Buick and GMC models, as well as thoroughly inspected used cars, trucks, and SUVs — all backed by quality and value you can trust. Our GM-certified service and parts department ensures your vehicle stays in top condition, whether you're in for routine maintenance or more extensive repairs. At Roseville Buick GMC, we don’t just meet expectations — we aim to exceed them. Come experience the Roseville difference today. We look forward to welcoming you!
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2775 Long Lake Rd

Roseville, MN

55113

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Showing 1,447 reviews

August 10, 2026

So glad we made a wrong turn! On our way to the dealership next door my daughter and I inadvertently ended up at Walser Buick. Omar greeted us and found me 3 or 4 cars to test dri More

by cstennes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Tuschen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar
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Aug 10, 2026 -

Walser Buick GMC Roseville responded

We are so glad you made that wrong turn, too! Thank you for the wonderful 5-star review. It is amazing to hear how a simple detour led to you and your daughter finding the perfect fit with us. Omar is fantastic at making sure our guests feel welcomed and find exactly what they are looking for without any pressure. We are thrilled that you love your 'new to you' Buick Encore, and that our service department took great care of you to get it completely ready for the road. Congratulations on your new ride, and thank you for choosing Walser Buick GMC Roseville!

August 10, 2026

Unfortunately, my truck has been there seven or eight times for the exact same thing and Tyler has been very helpful and reassuring me that they got it fixed this time More

by Tony@brcrentals.com
Recommend Dealer
Yes
Employees Worked With
Tyler
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Aug 10, 2026 -

Walser Buick GMC Roseville responded

Thank you for taking the time to share your feedback and for the 5-star rating. We know how incredibly frustrating it is to bring your truck in multiple times for the same issue, and we sincerely appreciate your patience with us throughout this process. We are so glad to hear that Tyler has been a helpful, reassuring, and reliable point of contact for you. Our top priority is getting your truck fixed right, and we stand right behind Tyler's reassurance. Thank you for sticking with us, and please let Tyler or our management team know if you need anything else at all!

August 10, 2026

No Everything worked out had a recall was satisfactory Only thing they keep car overnight which was fine with but had to call to find out if it was ready?? More

by urbanskidebbie
Recommend Dealer
Yes
Employees Worked With
I don't
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Aug 10, 2026 -

Walser Buick GMC Roseville responded

Thank you for the 5-star review! We are glad to hear that your recall service was completed satisfactorily and that the overnight stay worked out fine for your schedule. However, we sincerely apologize that you had to reach out to us to find out if your vehicle was ready. Providing proactive communication is very important to us, and we will use your feedback with our service advisors to ensure we do a better job of calling our guests the moment their vehicles are finished. Thank you for your business, and we look forward to providing a seamless experience next time!

August 09, 2026

I brought truck in for oil cooler line leak. Service adviser instructed tech to look for coolant leak. Adviser never checked in with me in waiting room only sent text which I replied to that the More

by bsroka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Tuschen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2026 -

Walser Buick GMC Roseville responded

I am very sorry for this frustrating experience. We clearly missed the mark with our communication, and I apologize that your text was overlooked and the wrong issue was inspected. I want to make this right for you immediately. Please call me directly so I can personally ensure your oil cooler line leak is taken care of properly. Mike Trok, Service ManagerDirect Line: 952-467-6976

August 09, 2026

They do excellent work and keep you updated on the progress in a timely manner More

by yankoz55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tuschen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2026 -

Walser Buick GMC Roseville responded

Your note about timely updates shows how much our service team values clear communication. Knowing that our work on your GMC Sierra 1500 impressed you means a lot to our service team. Walser Buick GMC Roseville Team

August 08, 2026

This dealership was very helpful. Not pushy for the most part on the extra service packages. More

by grant.t.goris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Tuschen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raphael
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Aug 08, 2026 -

Walser Buick GMC Roseville responded

Thank you so much for the 5-star review! We are thrilled to hear that our team was helpful and that you enjoyed our low-pressure approach. Our goal is always to provide you with all the necessary information to protect your investment without ever making you feel rushed or pressured. Enjoy your vehicle, and please let us know if there is anything else we can do for you down the road

August 08, 2026

Friendly Efficient Open to Questions I would recommend the Walser Dealership for a car purchase and car service. More

by jyolson52
Recommend Dealer
Yes
Employees Worked With
Chris?
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Aug 08, 2026 -

Walser Buick GMC Roseville responded

Thank you so much for the 5-star review and for your recommendation! We are thrilled to hear that our team was friendly, efficient, and always open to answering your questions. Whether you are purchasing a vehicle or trusting us with your car service, our goal is to provide a seamless, transparent experience every time. We appreciate your business and look forward to serving you again at Walser Buick GMC Roseville!

August 06, 2026

Mildly frustrating. I have had the truck for 1 month and I need new wheels More

by ZACHARYFAVORS1
Recommend Dealer
No
Employees Worked With
Carter Munt. He was awesome. 10/10
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Aug 07, 2026 -

Walser Buick GMC Roseville responded

Thank you for the feedback. We are thrilled to hear Carter Munt provided awesome, 10/10 service, but we sincerely apologize for the frustration with your wheels just one month into owning your truck. Please contact our Service Manager, Mike Trok, at 952-467-6976 so we can inspect the wheels, review your coverage options, and get this resolved for you.

August 06, 2026

Time estimates for parts order and repair were way off. I had to wait way too long for warranty work to be completed. More

by allanbis
Recommend Dealer
Yes
Employees Worked With
Taylor Minners
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Aug 07, 2026 -

Walser Buick GMC Roseville responded

Thank you for the four-star rating and your honest feedback. We sincerely apologize that our repair and parts turnaround times fell short of expectations. We are actively reviewing our warranty processes and communication channels to prevent these delays from happening again. Please contact our Service Manager, Mike Trok, at 952-467-6976 so we can discuss your experience and ensure your next visit is seamless.

August 06, 2026

They had my car on and off for 6 months and resulted in it becoming not drivable and I had to get a new one. They also lost my car on multiple occasions. They tried to charge me for services covered by my More

by kekrenz
Recommend Dealer
No
Employees Worked With
Taylor Minners
Report | Print
Aug 07, 2026 -

Walser Buick GMC Roseville responded

We take these claims very seriously and sincerely apologize for this severe breakdown in service, communication, and billing. This does not reflect our standards, and we are launching an immediate internal investigation into your case. Please contact our Service Manager, Mike Trok, directly at 952-467-6976 so we can address this situation fully.

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