Walser Buick GMC Roseville

Walser did a great job and as always, it was completed sooner than expected. During the entire service, I was notified and kept updated on the status of my service. Love this dealership and the work they sooner than expected. During the entire service, I was notified and kept updated on the status of my service. Love this dealership and the work they do for me. More

Great customer service. Very nice waiting area. Knowledgeable and courteous personnel. Easy to schedule. Clean. Very nice waiting area. Knowledgeable and courteous personnel. Easy to schedule. Clean. More

Lack of customer service, I bought a 60k plus vehicle and it felt like I was buying a used washing machine. Total lack of any customer appreciation. Financing is still being worked on 30 days later due to er it felt like I was buying a used washing machine. Total lack of any customer appreciation. Financing is still being worked on 30 days later due to errors and incorrectly filed paperwork on your end. Missing a key as well. You have vehicles and branding, too bad your missing out on the customer service portion. More

Great customer service, polite, welcoming, patient and willing to work with me and give me the best deal available. willing to work with me and give me the best deal available. More

Top notch service. Very friendly, customer oriented. Also, very professional and knowledgeable. Willing to do whatever they can to make sure you’re getting things done Very friendly, customer oriented. Also, very professional and knowledgeable. Willing to do whatever they can to make sure you’re getting things done for your vehicle. More

Friendly professional service was provided, especially by the service writer , I tried this dealer because of close proximity and I will definitely go back there. the service writer , I tried this dealer because of close proximity and I will definitely go back there. More

3 points 1,] i was charged for a battery under warranty, and I only received a refund after getting a second opinion 2.) The corporate service rep never returned my call after I complained abou warranty, and I only received a refund after getting a second opinion 2.) The corporate service rep never returned my call after I complained about point 1 when she said she would find out if there was anything else to be done. 3.) I was unable to donate my vehicle as the dealership could not give me a reason for why the electrical was non operational for my buick lacrosse after paying for a diagnostic More

The dealer was helpful to work with and Adam was responsive. My only complaint is that the car's Onstar was still tied to the previous owner and should have been resolved prior to delivery. Also, th responsive. My only complaint is that the car's Onstar was still tied to the previous owner and should have been resolved prior to delivery. Also, the car had not been washed and was pretty dirty upon delivery. It was delivered by transport but even the inside was dirty. More

Zero Follow up after deal was done. Poor customer service. The next day I called the salesman twice and neither call was returned. I left messages to be called back. Poor customer service. The next day I called the salesman twice and neither call was returned. I left messages to be called back. More

Easy sales process. Quick turn around. Wish I would have had a bit more follow up with setting up auto payment details. Quick turn around. Wish I would have had a bit more follow up with setting up auto payment details. More