Walser Burnsville Mazda

Mazda 6 Service Work I initially brought my car in to have the oil changed and the tires rotated. After they've inspected the car, other critical issues were discovered. I initially brought my car in to have the oil changed and the tires rotated. After they've inspected the car, other critical issues were discovered. Thanks for a job well done. More

Thank you I’ll continue to drive 30 minutes to Walser just to work with your friendly and caring staff. Although my purchase experience was not positive. I have I’ll continue to drive 30 minutes to Walser just to work with your friendly and caring staff. Although my purchase experience was not positive. I have yet to find another car service I’d trust as much as Walser Mazda. Oil changes are a little pricey but it’s worth it to be greated by name. More

Recall and oil change David is very easy to work with. Very informative and straightforward . This is our 2nd vehicle from walser and any issues are handled quickly and c David is very easy to work with. Very informative and straightforward . This is our 2nd vehicle from walser and any issues are handled quickly and conveniently More

Great Salesperson, car was not properly prepared. The sales experience was great, the car was not properly prepared. A cigeratte butt was placed on the exhaust manifold and before I left the dealersh The sales experience was great, the car was not properly prepared. A cigeratte butt was placed on the exhaust manifold and before I left the dealership I could smell something burning. The windows were dirty. I had to clean the car when I got home. I did my part and brought my papers on my trade-in back to the dealer on Sunday. The car has been great, my salesperson wonderful, but my first impression on how a new car should be prepared was a disaster. That reflects on the how the "service side" of the dealership treats a customer. No thanks. I will take my business elsewhere. Perfect example of how to fail at business. More

Quick and efficient. They don't perform unnecessary tasks. I took my vehicle in for oil, filter, and tire rotate. After checking the tread, they determined that a rotate was unnecessary and advised about it, I took my vehicle in for oil, filter, and tire rotate. After checking the tread, they determined that a rotate was unnecessary and advised about it, saying it would be an unnecessary expense. That is greatly appreciated. More

2019 CX-9 purchase Wassr Mazdahad Great customer service and sales team. But disappointed with Mazda (not the walser dealership, but Mazda company) that you do not Wassr Mazdahad Great customer service and sales team. But disappointed with Mazda (not the walser dealership, but Mazda company) that you do not have "parchment" color interior for this car. Also, driver seat has a somewhat discomfort on the left shoulder bone. More

Great group of people. Easy to work with and very helpful. Would absolutely recommend to others. Low pressure, knowledgeable, and fair. Johnny Sutherland was a pleasure to work with. He knows his stuff but doe Would absolutely recommend to others. Low pressure, knowledgeable, and fair. Johnny Sutherland was a pleasure to work with. He knows his stuff but does not sell with high pressure. More

Purchase I was "just looking" and left in a new Mazda! They were able to get me in and out in no time. Fast, efficient and friendly service. Second car bought I was "just looking" and left in a new Mazda! They were able to get me in and out in no time. Fast, efficient and friendly service. Second car bought there and will buy there again. More

Extremely friendly and efficient Very timely which is important for us. Tells it how it is. Don’t over charge. Very personable. Called me by name as I stepped out of the car. Very timely which is important for us. Tells it how it is. Don’t over charge. Very personable. Called me by name as I stepped out of the car. More

A Happy Customer!! I have been having issues with “squeaky brakes..” It’s been in once before and the squeak continued... I finally stopped making excuses for the squeak I have been having issues with “squeaky brakes..” It’s been in once before and the squeak continued... I finally stopped making excuses for the squeak and scheduled an appt- of course, it had to be raining so they could not hear my noise complaint. They kept the vehicle overnight, test drove it a few times, still no squeaking for them but instead of telling me to turn up my music or the noise was in my head, they went above and beyond with surfacing the brakes and rotors, putting something else on it and voila!!! My squeaky brakes NO longer squeak!! Thank You Walser Mazda!! More