Back

Walser Chrysler Jeep Dodge RAM - Service Center

Hopkins, MN

4.2
879 Reviews

879 Reviews of Walser Chrysler Jeep Dodge RAM - Service Center

Sort by
June 09, 2025

My maintenance appointment needed to be rescheduled because they didn't have a rental available despite being requested. I moved meetings around and took time off to bring in the vehicle. Now I have to More

by passage.nicole
Recommend Dealer
No
June 07, 2025

Tyler was great and friendly knowledgeable but my service tech skipped a few video points during inspection and was kind of bland and fast about the entire thing, and that's what I come there for basically. More

by kwestdaroc4
Recommend Dealer
Yes
Employees Worked With
Tyler
June 06, 2025

Extremely difficult to work with. No problem solving skills. No solution based care. Lack of follow through. Intense pressure to piece meal fix. No ability to work with case manager a More

by Amy Sokoloski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Resch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

Worst customer service experience ever. Still waiting since Monday for a call back from manager. The guess the sales manager had better ideas to ground my lease than I did. Easier for them More

by Amy Sokoloski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Resch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

Staff tried hard to get the Jeep done quickly since I was waiting at the dealership. More

by ndwestby
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts department.8
June 06, 2025

Great experience, friendly service people. I appreciate the clean, updated and open area to work while I waited (with snacks!) More

by TomfromMinnesota
Recommend Dealer
Yes
Employees Worked With
Alicia Storkamp
June 05, 2025

This is the best dealership I’ve ever been to! Super organized, accommodating, & friendly staff. More

by kkoebensky09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Resch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. Larson
June 05, 2025

Good communication with Steve. I liked the video message with the details of everything that needed to be done. More

by mwwellnitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Resch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Wonderful staff at the service desk. Coupled to excellent servicing and care of my 2015 Jeep Cherokee Limited. More

by ljeisenberg86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia
June 04, 2025

On time with service, clean waiting area, kind service, appreciate the video and updates Great experience More

by HFURNALD19
Recommend Dealer
Yes
Employees Worked With
Steve Bezler
1
...