Dan Resch

Brought my 2021 Dodge Durango in for squeaking noise twice after new pads were installed. After more new break pads, the problem is still not resolved. While it needs to be fixed, I’d rather not take my twice after new pads were installed. After more new break pads, the problem is still not resolved. While it needs to be fixed, I’d rather not take my vehicle to that dealership for the same results. More

by debbiegreer0321 Verified Customer Verified Customer

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Good result. It Took really long time to get an appointment and complete the repair. It Took really long time to get an appointment and complete the repair. More

by timgdoyle Verified Customer Verified Customer

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We service all our cars here! Toney good service all around. Love that there is a space to work/hang out awhile waiting. Snacks are top tier! Toney good service all around. Love that there is a space to work/hang out awhile waiting. Snacks are top tier! More

by akigwana Verified Customer Verified Customer

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They did an excellent service on my 2017 jeep wrangler. Very impressed with there services and will continue to bring my vehicle there. 10/10 would recommend. Very impressed with there services and will continue to bring my vehicle there. 10/10 would recommend. More

by miguel4714 Verified Customer Verified Customer

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Fast drop off, friendly help, quick diagnosis of an issue, part took longer to arrive than I would have liked but they were great about keeping me posted as to when it arrived and when my car would be issue, part took longer to arrive than I would have liked but they were great about keeping me posted as to when it arrived and when my car would be ready. Great communication and I liked the text communication. Car was fixed in a short time frame. Great experience! More

by alicaputo Verified Customer Verified Customer

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Made me take a rental instead of waiting. I barely got home before they called me to come back and pick up my jeep. Glad warranty paid for the rental. Had to top off fuel at my cost. Would ha I barely got home before they called me to come back and pick up my jeep. Glad warranty paid for the rental. Had to top off fuel at my cost. Would have rather waited. More

by steve Verified Customer Verified Customer

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Walzer has fast and friendly service and helped us with our new Jeep Grand Cherokee purchase our new Jeep Grand Cherokee purchase More

by rcarter20 Verified Customer Verified Customer

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Came into the dealership 2 years ago and a car that was on your website had been given out as a loaner and we waited around 45 minutes for no reason. Just bought a car and the process took way too long and on your website had been given out as a loaner and we waited around 45 minutes for no reason. Just bought a car and the process took way too long and then the vehicle (only 12,000 miles) had a battery problem and we had to take it in. In addition, your sales reps don’t get paid a commission but it’s clear you’re indenting them and management to sell warranties as we got the hard sale from the rep and the manager even after I said from the beginning we weren’t buying one. Now, the cover for the hitch is missing a screw so we need to go back to the dealership. Overall, it adds up to a average at best experience. More

by jeff.ohe Verified Customer Verified Customer

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My representative is pleasant and courteous. Communication was good and vehicle was serviced as required. Would definitely go back Communication was good and vehicle was serviced as required. Would definitely go back More

by scottyb0 Verified Customer Verified Customer

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Horrible customer service - they do not take care of you and we had to search for our own cars. Should have known then but still purchased anyhow. They got me in a Grand Cherokee 4E and it has been a nightm and we had to search for our own cars. Should have known then but still purchased anyhow. They got me in a Grand Cherokee 4E and it has been a nightmare ever since! Trying to get into a new car and the GM still hasn't contacted me back after 10 days. I had to do the calling and even go in to finally talk to him. Now I have a large monthly payment for a car I have to drive that is NOT reliable and has been undrivable already 3 times. I've only had the car 7 months and don't get me started with the 5 recalls they needed me to take my day to sit there and have them do. First one was re scheduled 4 times before it actually was fixed. Save your sanity and go somewhere that will take care of you when things go haywire. I understand things can happen but this is by far a lemon they knew had problems that they sold to me. More

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