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Walser Chrysler Jeep Dodge RAM - Service Center

Hopkins, MN

4.2
845 Reviews

845 Reviews of Walser Chrysler Jeep Dodge RAM - Service Center

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May 20, 2025

Jim is an outstanding service coordinator Listened, and made sure all needs were met, in a reasonable timeframe More

by ayupaldr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

Was told things on the front end that required escalation after purchase. Salesman made promises that required manager escalation after purchase. I.e. wrong license plates and promised a 2nd key fob More

by bhelmrick
Recommend Dealer
Yes
Employees Worked With
Jacob
May 16, 2025

Poor communication . Took two weeks to get vechile back Lack of customer service. Making appointment statements that arent true More

by mjvaler.7
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Resch
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

This dealer has some of the best techs in the business however I have had to bring my car 4 times and I don't care for the advisor Brent belzer More

by jalvarez23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy McGowan
May 14, 2025

last 2 times I went they did not do what was asked after throughly explaining to them what to do they are incompetent . More

by byrumz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Resch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

After scheduling an appt two to three weeks out I dropped my car off for my 10:00 appointment. Check in was smooth, but it all went down hill from there. Evidentially you were having some staffing issues and More

by jobe.sellers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Resch
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

Great service, great communication, was able to get appointment in timely fashion and vehicle appears to be in working order so far. More

by JENNDOG30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
May 13, 2025

I am really frustrated with my car, warranty issues, etc. Yet the dealership itself has not made the problems less painful. I guess I am mostly perturbed with Stelantis, but like it or not, this dealer is th More

by ajnawrocki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler
May 13, 2025

Had the car take a week longer than they told me it would take, even though I had an appointment to have it fixed. I live close by so I could easily drive by and see that my truck sat in their lot for a we More

by mjpauls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew
May 13, 2025

Had the car take a week longer than they told me it would take, even though I had an appointment to have it fixed. I live close by so I could easily drive by and see that my truck sat in their lot for a we More

by mjpauls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew
1
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