Walser Chrysler Jeep Dodge RAM - Service Center

I’ve never had such consistent and amazing customer service! Everytime I’ve been in for any service, every person I’ve encountered in the service department is friendly and helpful. The staff genuinely service! Everytime I’ve been in for any service, every person I’ve encountered in the service department is friendly and helpful. The staff genuinely seem happy and most of them have worked there for many years which shows what a great place it must be to work for! More

After the inspection, the technician recommended repairs and asked if I wanted to move forward with them. He was unaware that I had an extended warranty and when I asked if these repairs were covered under and asked if I wanted to move forward with them. He was unaware that I had an extended warranty and when I asked if these repairs were covered under the warranty, he said that they would have to confirm the initial diagnostic. Apparently, it was necessary to confirm everything when he thought I was paying out of pocket. After the second inspection, he deemed that some of the recommended repairs were actually not necessary which I suspect he knew all along. Recommending thousands of dollars worth of repairs is unethical and a serious breach of trust. I will not be returning. More

Friendly service people. Work done within the time that was set when the car was dropped off Work done within the time that was set when the car was dropped off More

Nice attentive staff who provide ongoing info while work is progressing and provide nice waiting room with treats and a ride home. is progressing and provide nice waiting room with treats and a ride home. More

I came in for just an oil change, and they said I needed my brake fluid flushed also. This ended up taking 5 hours and 15 minutes. My appointment is at 10 o’clock and originally I was told it would take abo my brake fluid flushed also. This ended up taking 5 hours and 15 minutes. My appointment is at 10 o’clock and originally I was told it would take about an hour and 45 minutes. Then I was told it would be done at 1 o’clock so I had my kids dropped off there because my wife had to go an appointment. I didn’t end up leaving there until 3:15. I thought offering a discount would’ve been appropriate because of how long it took, but it was not offered. The representative I was dealing with was polite and apologetic, however. More

Great sales staff, very helpful and knowledgeable. Willing to help and always friendly when visiting Willing to help and always friendly when visiting More

I have little experience with this dealership. What I do have has been went ok. What I do have has been went ok. More

Super job top down! Thank you for the good service. Always a nice example of customer care Thank you for the good service. Always a nice example of customer care More

The staff was friendly and took care of me quickly. Even though it appeared to be very busy. All of my queerer answered. Even though it appeared to be very busy. All of my queerer answered. More

A bit overpriced I saw quotes online for a few hundred less. They didn’t include a car wash when they said they would. less. They didn’t include a car wash when they said they would. More