Walser Chrysler Jeep Dodge RAM - Service Center

I always come away from my appointments at Walser with a good feeling. The check-in and check-out are always smooth, the service assessments and costs are transparent and trustworthy, and the customer loung good feeling. The check-in and check-out are always smooth, the service assessments and costs are transparent and trustworthy, and the customer lounge is the best around. More

This dealership was absolutely terrible with communication and just general knowledge of the brand of cars that they sell. Bringing a Chrysler to a Chrysler dealership should bring peace of mind communication and just general knowledge of the brand of cars that they sell. Bringing a Chrysler to a Chrysler dealership should bring peace of mind and instead my car was in the shop for a month with me going back an Garth twice for a "completed" car only to easily point of multiple things that were undone, or just presented poorly. Paper from the service center left in the car, no car was offered. Just an overall poor experience that left me truly wondering what the 200$/hour labor cost was for More

It’s typical you come in check your car in and they tell you the wait time. But this time they could not find my appointment and when they did, it was under someone else's name...... my wait time was suppos you the wait time. But this time they could not find my appointment and when they did, it was under someone else's name...... my wait time was supposed to be an hour and 15 minutes. I ended up sitting for an hour and 45 minutes then a different service representative inform me about tires, air filter and brakes. And would I like any of that done I said yes just the air filter and the brake thing. Then that took an additional hour and a half and I sat in that establishment for three hours total I have never experienced such xx from walser. Was a little upset, but life goes on More

I like having the video inspection done to visually see what needs to be serviced. This method allows the service to be done & I get my vehicle back in a timely manner. what needs to be serviced. This method allows the service to be done & I get my vehicle back in a timely manner. More

Both of my brake lights stopped working and over 10 weeks later finally fixed. Had to talk to a manager after 3 weeks to get a loaner. Poor communication from person at the service department. I am sellin later finally fixed. Had to talk to a manager after 3 weeks to get a loaner. Poor communication from person at the service department. I am selling my Jeep! More

Steve Beltzer my service writer was great, not to sure about my technician, she claimed I needed tires, I got them last year from you. Steve double checked and no I do not need tires. about my technician, she claimed I needed tires, I got them last year from you. Steve double checked and no I do not need tires. More

Jim the service advisor is excellent. The rest of the technical staff are incompetent. Last Vehicle we buy from Walser. The rest of the technical staff are incompetent. Last Vehicle we buy from Walser. More

My service advisor Jim was very accommodating and help make the process easy. My technician Carl was very thorough and explained all my concerns in detailed. He did a very good job take long care of vehic make the process easy. My technician Carl was very thorough and explained all my concerns in detailed. He did a very good job take long care of vehicle the first time in the job. Great experience and I’ll continue to bringing my vehicle for service here. More

They do a good job and the service advisors are up front and honest. Car is returned to you washed. and honest. Car is returned to you washed. More

They are always professional They are thorough and easy to work with They are a clean shop with comfortable waiting area to work with They are a clean shop with comfortable waiting area More