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Walser Chrysler Jeep Dodge RAM - Service Center

Hopkins, MN

4.2
845 Reviews

846 Reviews of Walser Chrysler Jeep Dodge RAM - Service Center

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May 13, 2025

Had the car take a week longer than they told me it would take, even though I had an appointment to have it fixed. I live close by so I could easily drive by and see that my truck sat in their lot for a we More

by mjpauls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew
May 12, 2025

Poor services I was there to get new brakes put on my car. Car was in the shop a few days to get new brakes put on my car, soon after getting new brakes heard a screeching noise from my tire soon as I ma More

by MONIQUEGILLS
Recommend Dealer
No
Employees Worked With
Natasha
May 12, 2025 -

MONIQUEGILLS responded

Car was in the shop a few days to get new brakes put on my car, soon after getting new brakes heard a screeching noise from my tire soon as I made it home from the shop. Contacted dodge back and was told to bring my car back there. Brought my car back there and they couldn't figure out the sound because it stop making it. So Natasha told me I have to go home and bring it back once the noise start again because the technician can't figure it out unless they can hear the noise which is insane. So i left and went home noise started again called dodge back again and was told to bring it back up there. Came back the technician heard the noise was asked can they keep my car another couple of days to figure out the noise. I told them yes. They had my car another couple of days and stated the problem was that I needed new wheel bearings and would cost me almost $900 dollars. I left with my car and took it to another car mechanic just to see. That car mechanic told me I didn't need wheel bearings and that it was a bad brake job done on my car. Called Natasha while I was at another shop so he can explain to her the problem and she stated to me to bring it back to dodge they asked to keep it again another couple of days.. I did that just picked it up for the THIRD time stating it's fixed hopefully the noise have stopped.

May 12, 2025

Great personal care from start to finish. Willing to go above and beyond to make sure the client is happy. More

by nat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Resch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisia
May 12, 2025

Walker Chrysler has always taken very good care of my cars. That's why I have been a customer for close to 20 years. Just wish wish they would give me a break in costs now that I am off repair insurance. More

by hpkase
Recommend Dealer
Yes
Employees Worked With
Jim Sochko
May 10, 2025

Your another number, all about money. We will never return I will be telling friends and family as well. More

by melissa.landsteiner
Recommend Dealer
No
Employees Worked With
Adrian
May 10, 2025

Not friendly and why would you not ask or just replace filters while you're doing an oil change? More money for you because I'd have to bring my vehicle back. Dumb! More

by Abbysdad1
Recommend Dealer
No
May 10, 2025

I was seen quickly. Comfortable place to wait. Good communication. It's not easy to find from 169. More

by gedsmith
Recommend Dealer
Yes
Employees Worked With
Steve
May 10, 2025

The sales associate Jamie was very patient with us. He showed to be an honest and respectful person. If he did not know the answer to any of our questions, he quickly was able to get the answer from an More

by Charlesljohnson59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Resch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Worley
May 10, 2025

Not great Not really happy with either location, Bloomington or Hopkins, I went almost 3 weeks with no vehicle, was not initially put on the waiting list for a rental, had little to no communication More

by edward.l.hogan10
Recommend Dealer
No
May 09, 2025

Oil change and tire rotation was done perfectly. Attendant was detailed after every inspection that was done. More

by johncotty925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Resch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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