Walser Chrysler Jeep Dodge RAM - Service Center

I brought my truck in for a recall and asked them to check the drivetrain that is still under warranty. I was charged $99 diagnostic fee and then an additional $15 shop tool charge on top of that. check the drivetrain that is still under warranty. I was charged $99 diagnostic fee and then an additional $15 shop tool charge on top of that. More

On Tuesday, May 13, 2025, my Jeep Grand Cherokee was serviced at the Walser Chrysler, Jeep, Dodge, Ram dealership in Hopkins, MN (per the conditions of my extended warranty protection). I discovered mi serviced at the Walser Chrysler, Jeep, Dodge, Ram dealership in Hopkins, MN (per the conditions of my extended warranty protection). I discovered missing money from my vehicle today, Wednesday, May 21, 2025. $1.50, to be exact. One dollar, folded into fourths, and two quarters. I didn't think it strange that my dash storage had been closed during service, so it wasn't until today, when I went to Aldi, that I opened it to fetch my cart quarter. It, my backup cart quarter, and the dollar were gone. The $1.50 isn't the point; it's the fact that an individual who touched my vehicle thought it acceptable to take something that was not theirs to take. As a result of this individual's actions, I have lost all trust and faith in Walser and its employees. I will never purchase another vehicle from any Walser brand, and it will be under duress that I will take my vehicle to Walser for service under the terms of my extended warranty. I will no longer recommend to any friend, family member, or stranger any Walser service, collision, or sales opportunity. Over $1.50, Walser has lost a promoter. I sent this exact information to the dealer through their website on May 21, 2025, and they have yet to respond. More

My vehicle was serviced by Steve. I had the best experience possible. He kept me informed throughout the repairs, sending videos and explaining in detail what needed to be done and I had the best experience possible. He kept me informed throughout the repairs, sending videos and explaining in detail what needed to be done and why. I consider myself very lucky that I had Steve working car. He was awesome!!! More

Clean, bright, great customer work area and coffee offerings, many of the service advisors have been there for years. I especially appreciate Jim Sochko and his professionally calm way of discussing offerings, many of the service advisors have been there for years. I especially appreciate Jim Sochko and his professionally calm way of discussing details, good-bad-or ugly. More

Professional, clean atmosphere. I was attended to promptly and treated very well. The work was excellent and completed before the time promised. I was attended to promptly and treated very well. The work was excellent and completed before the time promised. More

Steve Belzer is always on top of things when I schedule my appointment. He follows up immediately and if something is amiss he immediately gets things fixed. my appointment. He follows up immediately and if something is amiss he immediately gets things fixed. More

Easy to work with. Thorough and knowledgeable. Great communication. Problem fixed in timely manner despite complications Thorough and knowledgeable. Great communication. Problem fixed in timely manner despite complications More

Excellent Service! Will continue to use your dealership for all my customer needs. Thanks for Great Customer Attention Will continue to use your dealership for all my customer needs. Thanks for Great Customer Attention More

I have been using Walser for my routine jeep service and repair needs for many years now. They provide excellent customer service. Recently I met with their sales team member Blake who was amazing. I h repair needs for many years now. They provide excellent customer service. Recently I met with their sales team member Blake who was amazing. I highly recommend this location and team More

Quality care, skilled technicians, exceptional service and an overall great experience every time. Thank you. and an overall great experience every time. Thank you. More