Walser Honda
Burnsville, MN
Hours
Sales/Showroom
Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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I had bought in a car ten days prior to this experience. I had called my salesmen and told him that my front tires kept losing air pressure. He told me to go to burnsville, honda and asked for bill in the s I had called my salesmen and told him that my front tires kept losing air pressure. He told me to go to burnsville, honda and asked for bill in the service center, and he'll take care of me.. He sure, did they put a set of 4 brand new tires on my vehicle at no cost to me! No other dealership would have done that being A No warranty vehicle. So amazing I told all my coworkers about this experience More
Great experience and everyone was super helpful. Team was efficient as well and I feel good about it Team was efficient as well and I feel good about it More
No pressure at all! They listend to what I was looking for. They showed me all their vehicles in my price range. Not just the ones in their lot. But also all of their de They listend to what I was looking for. They showed me all their vehicles in my price range. Not just the ones in their lot. But also all of their dealerships. Best experience I ever had buying a car! More
Vehicle inspection was not completed properly, attempted to sell vehicle with safety issues. At time of return, advised would refund check next day via overnight mail. This did not happen and refused to i to sell vehicle with safety issues. At time of return, advised would refund check next day via overnight mail. This did not happen and refused to issue my refund for the devective vehicle timely. More
The service has always been great and very easy to get in and scheduled quickly if needed. Though, on the way home after our last oil change a couple weeks ago, my husband was in an accident after someone di and scheduled quickly if needed. Though, on the way home after our last oil change a couple weeks ago, my husband was in an accident after someone didn’t stop at a stop sign and totaled our car. Because we’ve had great service, we’ll be back with our new Honda. More
Nancy was very nice to work with. Some things seemed to take a long time though. I don't feel Pulse was explained accurately to me. I was told it was just a flasher on the brake light Some things seemed to take a long time though. I don't feel Pulse was explained accurately to me. I was told it was just a flasher on the brake light, but was not told about the guarantee that comes with it. I also noticed that it was a $399 add on, but included in the list price. I'm not sure if it was an option to remove it to lower the price of the car. I was hoping to get financing through Trustone Credit Union which I am a member of, but was told the interest rate was higher than Ally at 7.08%. I later talked to Trustone and was told that my application never even came through from Walser and I can get 5.24% through Trustone. I will be refinancing with Trustone. I have bought 3 vehicles through Walser and had positive experiences in the past. This time I have less trust in Walser and will will take more time going through the pages of agreements before I leave the dealership if I choose to buy through Walser again. More



