Walser Honda

It was fairly easy to make an appointment but because it was a recall, had to be done by phone. Didn’t like the steps I had to go through. The actual appointment was done within the time I was told and wa was a recall, had to be done by phone. Didn’t like the steps I had to go through. The actual appointment was done within the time I was told and was pleasant and efficient. I was pleased. More

The entire process went very quickly, and was very simple. Cole continued to keep me informed of everything in the process that was happening and we were finished in plenty of time. simple. Cole continued to keep me informed of everything in the process that was happening and we were finished in plenty of time. More

Scott was pleasant, helpful, and courteous. The waiting room area very comfortable which makes the wait tolerable. The waiting room area very comfortable which makes the wait tolerable. More

Awesome service! Completely trust my car with Walser Honda. Easy scheduling and comfortable waiting area! Completely trust my car with Walser Honda. Easy scheduling and comfortable waiting area! More

I had a great experience, I had gone to the "wrong" Honda dealership initially and felt like I was caught in a spider web and when I finally was able to leave and found Walser in Burnsville, it was a complet dealership initially and felt like I was caught in a spider web and when I finally was able to leave and found Walser in Burnsville, it was a completely different atmosphere. Megan Cooley was my salesperson and she made the process fun as well as informative:) More

People were great , work was done quickly. . It was nice to have lift so i didn't . have to wait all day! THANK YOU !!! . It was nice to have lift so i didn't . have to wait all day! THANK YOU !!! More

The service for my vehicle was very good, timely and professional. There was definitely a shortage of staff, however the service person was working very hard to service the customers. professional. There was definitely a shortage of staff, however the service person was working very hard to service the customers. More

The unfortunate part about this dealership is it’s hard to get someone on the phone to set up an appointment. Due to the virtual appointment set up I ran into a frustrating situation where I was told the r to get someone on the phone to set up an appointment. Due to the virtual appointment set up I ran into a frustrating situation where I was told the rear of the vehicle needs to be empty for oil changes. I could’ve had that done had someone let me know. The service goes fairly quickly which is good. I’ve only waited at most 1.5 hours the last few times. I appreciate the videos the technician takes and transparency of the dealership. More

Chad was knowledgeable and patient. He answered all of my questions and got me into the vehicle I had been wanting. I would definitely recommend him to anyone shopping for a Honda! He answered all of my questions and got me into the vehicle I had been wanting. I would definitely recommend him to anyone shopping for a Honda! More

Friendly people. Not thrilled with no negotiating on a used car. Terrible rates as well. Not thrilled with no negotiating on a used car. Terrible rates as well. More