Walser Hyundai

Very Happy I had an excellent experience buying my new Hyundai Accent. The whole process took 2 hours. Friendly, informative, professional service. I would hig I had an excellent experience buying my new Hyundai Accent. The whole process took 2 hours. Friendly, informative, professional service. I would highly recommend Walser Hyundai. More

Liars & Cheats I purchased a new Hyundai Elantra from Walser Hyundai. After a couple weeks of dealing with strange smells and allergic reactions, it became clear tha I purchased a new Hyundai Elantra from Walser Hyundai. After a couple weeks of dealing with strange smells and allergic reactions, it became clear that this vehicle had a mold problem. When I brought this to their attention, Roman Kosovan (the new car manager), told me he would get in touch with the district supervisor and get back to me. Later, he had the salesman who sold me the car contact me and inform me that they were not willing to do anything about it. They never even took the car in to check it out. The mold problem was bothering me so much that I could not continue to drive this vehicle. I requested an exchange for a comparable vehicle; they turned me down. I could not continue to drive the vehicle, so I brought it in and left it with them. I needed something to drive and with the dealer refusing to help me I had no choice but to purchase a vehicle from a competitor. Later after finally getting in contact with a senior manager at Walser corporate (Chad) they changed their tune and offered an exchange. Meanwhile, Roman worked at covering his rear by claiming he had offered to exchange the vehicle right from the start and Chad believed him. At this point I just wanted out of the deal because I had (out of necessity) purchased another vehicle, but the dealer would not oblige. What makes this even more amazing is that I had previously leased and later purchased an Elantra from this dealer before. I never had any problems or complaints and felt comfortable with dealing with this dealer. They obviously did not care about that relationship. More

A complete waste of time. I brought my car in to be appraised and sold. I made an appointment the previous day. Upon arrival a group of giggling very young people greeted me ou I brought my car in to be appraised and sold. I made an appointment the previous day. Upon arrival a group of giggling very young people greeted me outside. They had no idea I was coming. Another very young man was hollered for. He drove my car around the lot and parked it. Approximately 4 minutes later he came over and offered me 50$. Now...I was offered a fair appraisal of my car, a 2002 Saturn SL 1. In poor condition the Kelly blue book values this car at 1200$. No one looked under the hood, or in any way explained what exactly took away from my cars value. To sum this up, I was treated very badly and the service offered does not exist. A waste of my time, as well as the humiliating treatment. More

Great job to my salesman I had a fantastic experience from the moment I stepped in there. Sales person Frank Donato Was very thorough and walked us through the entire proce I had a fantastic experience from the moment I stepped in there. Sales person Frank Donato Was very thorough and walked us through the entire process. I love my Hyundai. Frank called me to follow up and see how I liked my vehicle. More

satisfied and pleased I just bought my second vehicle from Walser. The customer service is outstanding. A big thank you to Ashley and Roman who were patient, efficient, an I just bought my second vehicle from Walser. The customer service is outstanding. A big thank you to Ashley and Roman who were patient, efficient, and took time to listen to what I was looking for. I would recommend Walser to friends and family. More

The best car shopping experience I have ever had. I just leased a new vehicle from Walser Hyundai. Troy and Bryson made the experience wonderful. At one time I was feeling overwhelmed and they did e I just leased a new vehicle from Walser Hyundai. Troy and Bryson made the experience wonderful. At one time I was feeling overwhelmed and they did everything in their power to make me feel comfortable and not pushed into leasing something I did not want. I feel very comfortable in telling people to choose Walser Hyundai if they are in the market for a new vehicle. I will go back again and again! More

Great Experience I recently purchased a used vehicle from Walser Hyundai and I was very please with the customer service I received from Troy Howard, and all the other I recently purchased a used vehicle from Walser Hyundai and I was very please with the customer service I received from Troy Howard, and all the others that worked with me during the purchase process. I searched for several months before (finally) finding the car I wanted at Walser. Troy took me on a test drive, was extremely pleasant and answered all of my questions. I have purchased a few cars in the past, but never from Walser. I would recommend Walser and Troy Howard to anyone looking for an awesome car buying experience (new or used). More