Walser Hyundai - Service Center

I have either been lucky or the staff is just good at their jobs. Excellence!! their jobs. Excellence!! More

Javier was attentive and was able to keep me informed and educate me on what additional services my vehicle would need to be maintained and last for many miles in the future educate me on what additional services my vehicle would need to be maintained and last for many miles in the future More

2 1/2 hours for an oil change. They apparently lost my order jacket. Service advisor Troy Howard should have followed up a lot sooner They apparently lost my order jacket. Service advisor Troy Howard should have followed up a lot sooner More

Brought the sub in Tuesday, needed parts which didn’t show up until Thursday.Then the work couldn’t be started because the tech was off on Thursday. Friday, no word from the dealership. I called twice an show up until Thursday.Then the work couldn’t be started because the tech was off on Thursday. Friday, no word from the dealership. I called twice and left voicemail, no response. Drove to the dealership an hour before they closed. No one in the service department except a woman who stared at me from her desk but did nothing. After five to ten minutes, someone wandered in and ask what I wanted. My suv was done but he had to wander from desk to desk to find the paperwork. I had asked the service adviser who took the suv in to take care of an earlier issue, said he would but that didn’t happen. If I hadn’t drove in they would have had my suv for almost a week for a three hour job. Warranty work but was not offered a loaner. More

Natasha in Service was great to work with; it took several hours to diagnose and device my vehicle, but I drove away satisfied with the work. several hours to diagnose and device my vehicle, but I drove away satisfied with the work. More

Steve from service was great to deal with. We had a breakdown while on holiday from Canada. They assisted with a rental car, warranty work and an Uber to and from the airport. Got our car back We had a breakdown while on holiday from Canada. They assisted with a rental car, warranty work and an Uber to and from the airport. Got our car back in working order to make it back home. Very much appreciated given the circumstances. More

Very POOR Services did not fix what I was charge for and gave them my car running and my car would not start when they was suppose to fix the problems gave them my car running and my car would not start when they was suppose to fix the problems More

Troy was great checked me in quickly and got me out when the oil change was done. the oil change was done. More

They are supposed to check battery I thought? Well mine died this week! Why wasn’t this checked? Well mine died this week! Why wasn’t this checked? More

I came here for the first time for an oil change as closer to home. It was over one hundred dollars for an oil change! They did the free maintenance check and found a nail in the tire, but didn’t come closer to home. It was over one hundred dollars for an oil change! They did the free maintenance check and found a nail in the tire, but didn’t come to tell me. I got a text that my card was ready and was told when checking out. More