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Walser Hyundai - Service Center

Brooklyn Park, MN

4.6
791 Reviews

792 Reviews of Walser Hyundai - Service Center

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July 19, 2018

Excellent service I have always received excellent service at Walser Hyundai Brooklyn Park. Service advisor Mike West was very knowledgeable about the issues I had with More

by Base5822
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael West
Jul 20, 2018 -

Walser Hyundai responded

That's great to hear! Thanks for rating us 5 stars!

July 14, 2018

Friendly and Communicative Although Walser was unable to find the source of the smell of exhaust in the cabin of my Sante Fe, the Service Advisor, Michael, was friendly and very More

by 'Rish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael West
Jul 20, 2018 -

Walser Hyundai responded

Thank you for reaching out to us about this experience. We're happy to know that your visit with Michael was friendly and communicative; however, we're sorry to know that the work that was done was not completed to your expectations. We'd love to speak personally with you to determine how we can make this right. Please reach out to our Service Manager (Jay Scott, 763-515-4292) anytime to speak to him directly. We look forward to hearing from you. Thank you!

July 12, 2018

Service for 2 of 4 recalls. Kenneth was out to greet me as soon as I pulled into the garage. He helped decide which 2 of 4 recalls to do to cut the time down from a 4 hour estima More

by Nangr48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth L.
Jul 13, 2018 -

Walser Hyundai responded

We are glad Kenneth was able to help cut down your waiting time and address your recalls. Thanks for the 5 star review!

July 12, 2018

Took a few minutes longer then promised. Overall a very good dealership with good coffee and popcorn. Thank You I will be back and recommend friends as well. Appreciate the car wash. More

by junior 1929
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trish Atkinson
Jul 13, 2018 -

Walser Hyundai responded

Thanks for the great review!

July 11, 2018

Fast oil change I always get my oil changes at Hyundai dealerships. Car wash included and it was done in 45 mins. I like that they inspect the car battery, fluids, t More

by alexxxx4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maybe john?
Jul 12, 2018 -

Walser Hyundai responded

Thanks for the great review, Alex! We hope to see you again soon.

July 10, 2018

1st Oil Change It went fantastic and didn't cost us a dime. They even washed my car! Thank so much we will be back for other things! More

by Cjautry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Jul 10, 2018 -

Walser Hyundai responded

You are welcome, we can't wait to see you again soon. Thank you for the 5 star review!

July 04, 2018

Complimentary first maintenance We had quick service and a complimentary car wash. There was a comfortable waiting area, adjacent to the new car showroom with free popcorn and bottle More

by curt04
Recommend Dealer
Yes
Employees Worked With
Service writer
Jul 05, 2018 -

Walser Hyundai responded

Thanks for the 5 star review!

June 24, 2018

It is always a pleasure to do business with. It would be good to have a few discount coupons for oil changes. Competent sand friendly staff including sales staff.. Hyudai products are worth ow More

by Bob the B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike and Trish - service people
Jun 25, 2018 -

Walser Hyundai responded

We are glad you are happy with our products and our team members. Thanks for the 5 star review!

June 24, 2018

Warrenty work Some warranty work was noticed on my last oil change, the parts had to be ordered, 2 days later the parts were available and the service was performed More

by rj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 25, 2018 -

Walser Hyundai responded

We love to hear you are happy with your experience at Walser Hyundai. Thanks for the 5 star review!

June 23, 2018

Excellent Maintenance! While the oil change and tire rotation were "routine" maintenance, the quality of service was not just "routine" - it was excellent. Everyone that I More

by Diane25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Langham
Jun 25, 2018 -

Walser Hyundai responded

We love to hear you were satisfied with our service department. Thanks for the 5 star review and we hope to see you again soon!

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