1,112 Reviews of Walser Hyundai - Service Center
This was the first time I have brought my car here for service and wasn't totally sure about where to go. The young man inside the dealership was very helpful at explaining where to go. The young lady who service and wasn't totally sure about where to go. The young man inside the dealership was very helpful at explaining where to go. The young lady who helped me at the service area was extremely friendly and helpful. Unfortunately she told me the cost of the oil change would be $35 but when it came time to pay, the price was actually $62. She gave me a $10 discount for the inconvenience, which I appreciated. The waiting area was very comfortable and I appreciated being able to sit at a table to do some work while I waited. Overall, it was a very good experience. More
Emily was very helpful and the service center waiting area was very clean and quiet. area was very clean and quiet. More
Great customer service. And they explain things in a layman language. They are flexible in case one’s vehicle needs are urgent. They know how to work around a tight schedule to fit you in. layman language. They are flexible in case one’s vehicle needs are urgent. They know how to work around a tight schedule to fit you in. More
Work completed ahead of schedule. Friendly and helpful staff. This is important because this is my first new car since 1994. Everyone has be trying to help me come to grips with all the tech. My only comp staff. This is important because this is my first new car since 1994. Everyone has be trying to help me come to grips with all the tech. My only complaint is how far away Walser Hyundai is for me.. More
Service person was friendly and helpful. He listened closely to my needs as I explained my concerns. I was early for my appointment, but was checked in right when I arrived. closely to my needs as I explained my concerns. I was early for my appointment, but was checked in right when I arrived. More
I always have great satisfaction and experience with the Service Department at Walser Hyundai due to being cared for by Michael West, their #1 Service Rep !! Service Department at Walser Hyundai due to being cared for by Michael West, their #1 Service Rep !! More
Recall work was done in time specified. Service people were friendly and professional. Car was checked for basic maintenance and videotaped for my review. Nice addition. and Car was washed after servicing were friendly and professional. Car was checked for basic maintenance and videotaped for my review. Nice addition. and Car was washed after servicing. More
Your service is always 100% top of the line. I wish I had less work needed but you all take the sting out of big fixes and really partner with me to both help me understand and figure out what to do when had less work needed but you all take the sting out of big fixes and really partner with me to both help me understand and figure out what to do when. You are very gracious also when I COMPLETELY forget the date of my appointment and come in one week early, able to accommodate me that day. Emily was a dream to work with and I LOVED the video that you all sent showing me everything you found. I will not only keep my service with Walser Hyundai, you have earned a customer for life on new purchases as well. Well done and continue to be awesome! More
Always good service. Everyone is so friendly and they do not try to upsell other items or issues when getting repairs or services completed. thank you not try to upsell other items or issues when getting repairs or services completed. thank you More