Walser Nissan Burnsville

I suppose all dealerships are the same but when asked if they could do a few minor things before purchasing the car they flat out said no to everything....it is a reminder when things are good for the deale they could do a few minor things before purchasing the car they flat out said no to everything....it is a reminder when things are good for the dealership you win, but when things are not good for dealerships, the line outside may be quite short. More

Absolutely no help after the sale. Got what they wanted out of us and then we could sit and spin. No call back, no check up, just unbelievable. Will not be returning and will tell othe Got what they wanted out of us and then we could sit and spin. No call back, no check up, just unbelievable. Will not be returning and will tell others to avoid at all cost More

Our salesman, Anthony, was really nice and just a decent person to talk to. The sales pitch worked. We ended up purchasing two additional warranties that may or may not come in handy. The 4 versus 5 star re person to talk to. The sales pitch worked. We ended up purchasing two additional warranties that may or may not come in handy. The 4 versus 5 star review happens here. When we were there to purchase the vehicle, we asked about the second key. We were told that there wasn't one. This is how we got sold on the Tire and Wheel warranty where you can get one free key replacement per year. About a month later when we wanted to make use of the plan, MAGICALLY, our second key was found in a random desk drawer. So, did we have to come out of pocket to another company for a replacement key? No. Did we have to use the tire and wheel warranty to get the second key? Also, no. Am I still paying for a warranty that may or may not come in handy someday? Yes. It's a bit deceitful, but that's part of the used car game. However, we disliked it so much that we've decided that the next vehicle purchase we make will be for a brand new car and not through any Walser dealer. More

Great communication on available inventory. Found the used car I was looking for at a great price. The sales staff was very transparent about the vehicle, warranty, and financing. The sales Found the used car I was looking for at a great price. The sales staff was very transparent about the vehicle, warranty, and financing. The sales person made arrangements for an after hours delivery. My in-laws were so impressed, they bought the same vehicle from Walser More

Quick, professional and friendly service. I trust the people who work there. Very pleased indeed! I trust the people who work there. Very pleased indeed! More

Quick, professional, and transparent. No complaints. I think it’s the best dealership on earth. No complaints. I think it’s the best dealership on earth. More

Frank Livingston was an exceptional salesman to deal with, smart, respectful thorough, polite and sincere, very Knowledgeable of the product in discussion. My wife Linda and I were amazed at how Quickly with, smart, respectful thorough, polite and sincere, very Knowledgeable of the product in discussion. My wife Linda and I were amazed at how Quickly and at what ease the process was completed. Very pleased to be a client . More

Excellent experience with Walser Nissan! This was my first new car purchase, and Carter was incredible to work with. I greatly appreciated the transparency and no-shenanigans approach. The p This was my first new car purchase, and Carter was incredible to work with. I greatly appreciated the transparency and no-shenanigans approach. The price I was quoted is what I paid. Carter was quick to answer any questions I had and really made the process smooth and fun. More

Bought a used car that immediately had brake issues, trim taped on, air suspension problems. Was back in service within a week and broke down on the lot after picking up with two bad batteries and a dead alt taped on, air suspension problems. Was back in service within a week and broke down on the lot after picking up with two bad batteries and a dead alternator. Pushy addons during sales process (service contract, rust proofing, gap insurance) cancelled and got a better deal just calling molar directly. If you red a new Nissan, probably fine. I would not buy a used car here . More

They made it easy to buy a car. We didn’t intend to buy a car that day, but Frank, the salesman, walked us through the process and explained everything thoroughly. No pressure, ju We didn’t intend to buy a car that day, but Frank, the salesman, walked us through the process and explained everything thoroughly. No pressure, just every question asked was answered without telling us what he thought we wanted to hear. He was sincerely interested in finding us the right car for this stage of our life. More