Walser Nissan Wayzata

Walser was transparent and helpful with my purchase of a vehicle. Nelson was very patient. Overall happy. If I was in the market for another vehicle and they had what I wanted in stock, I'd go back. vehicle. Nelson was very patient. Overall happy. If I was in the market for another vehicle and they had what I wanted in stock, I'd go back. More

Three weeks ago I set up an appointment with Walser to have some work done. We scheduled the appointment out three weeks to give them plenty of time to get the part. The day before the appointment, Walser have some work done. We scheduled the appointment out three weeks to give them plenty of time to get the part. The day before the appointment, Walser sent me an email reminding me of my appointment with them the next day. When I showed up for the appointment, they told me the part was not ready. Frustrating! More

I was guided through the purchase by salesperson, James L. who was super knowledgeable about Nissan's providing detail about the car and the purchase process. This is my first Nissan; I could not be happie L. who was super knowledgeable about Nissan's providing detail about the car and the purchase process. This is my first Nissan; I could not be happier about the car or the buying process! More

Great service and excellent salesman. They were very knowledgeable and helpful with my car buying process. They were very knowledgeable and helpful with my car buying process. More

The staff was very friendly and helpful. They knew their products. They made purchasing a car simple. They knew their products. They made purchasing a car simple. More

Dealership sold me not one but two imported gray market vehicles which are not insurance vehicles which are not insurance More

They have been great to work with. Iwould rate the team very high. Including the sales team. Iwould rate the team very high. Including the sales team. More

I had some issues with a requested equipment addition and install at the time of my used car purchase from Walzer Wayzata. It took over 2 1/2 months to resolve and have the install completed. I got shifted a install at the time of my used car purchase from Walzer Wayzata. It took over 2 1/2 months to resolve and have the install completed. I got shifted around between the sales representative, manager, and service department throughout this time. I finally found the right guy after 2 months. Sales manager, Will. He blamed the lack of communication on change in management. I finally had the install completed today. The service guys, Chris and Logan were great and so apologetic for all I've gone through. This is my first car purchase in over 10 years. I love my car but was not expecting to have this issue and experience the lack of communication and follow through from your people. I would not recommend you to friends and family. Perhaps with better management training and practices, your service can improve. Just being honest. Namaste. More

Not very responsive with concerns and not able to fulfill things promised in the sale. Not much selection of vehicles and be sure to get quotes from other places. things promised in the sale. Not much selection of vehicles and be sure to get quotes from other places. More

Excellent service provided. The car was ready to go when I arrived and I was able to start my 950 mile trip home without delay. The trip went smoothly and without issue. Many th The car was ready to go when I arrived and I was able to start my 950 mile trip home without delay. The trip went smoothly and without issue. Many thanks More