Walser Nissan Wayzata

My experience with Walser Nissan has been first class. They have helped in every way they could to make driving my new Kicks as pleasant as possible. They even spent quite a bit of time trying to help me They have helped in every way they could to make driving my new Kicks as pleasant as possible. They even spent quite a bit of time trying to help me get the CarPlay to work in my new vehicle but I think the problem i with my phone so I will pursue that with the phone people. I love my Kicks and I am so glad I decided on Walser Wayzata to get it. More

Dylan made my car buying experience fast and easy. I knew exactly which VIN I wanted to test drive and he was prepared and ready for our appointment. The entire process from the time I walked in the d I knew exactly which VIN I wanted to test drive and he was prepared and ready for our appointment. The entire process from the time I walked in the door to the time I walked out with the keys took about 80 minutes. I especially appreciated not having to speak with any 'finance person' - it was a true one-person interaction. No weird "let me see what I can do, let me speak with my manager" xx. On a personal level, Dylan is charming, funny, and personable. Since he is transferring to the Coon Rapids location, my business will be following him there once it's time for an upgrade. More

Good people great team 👏 I definitely will recommend walser Nissan to friends and family. Thanks Walser Nissan. walser Nissan to friends and family. Thanks Walser Nissan. More

Tom provided a very good no pressure sales experience and would recommend him to others. would recommend him to others. More

Purchased car. 10 days later they said funding didnt go through (they did not correctly identify stipulations within the loan requirements). I had to provide more d 10 days later they said funding didnt go through (they did not correctly identify stipulations within the loan requirements). I had to provide more documentation or they would take the car back. I provided it. Finance manager said he would contact me that day but did not and completely dropped off the radar. That manager NEVER spoke with me again. I had to call them, spoke with a third person, a sales manager, to get an update. He said he would look into it and get back to me. That individual never spoke with me again. We are now almost a full month past the original purchase. A fourth person contacts me to inform me they cannot finance the car I have. I have to get a different car. They give me two quotes for cars that cost $3k more than the first. I turn them down and go look at the entire corp’s inventory and send 6 vehicles I would consider. I select a vehicle, they get it to their location, and I come to finish the paperwork. They said it would take about an hour. It took 2 hours because their original quote expired and seemingly every step was delayed somehow. I had to make emergency arrangements for my kids because I was not able to be there on time to pick them up. The entire process was ridiculously and unacceptably dysfunctional. They gave me a deep discount on a service contract. Every person at that location at every level was involved in this messed up situation, in the end. What a phenomenal waste of everyone’s time. More

An average experience buying my 2026 Nissan kicks. Salesman Tom was nice enough. But due to his age was lacking in experience with the hi-tech features of the car. He was self-deprecatingly honest abo Salesman Tom was nice enough. But due to his age was lacking in experience with the hi-tech features of the car. He was self-deprecatingly honest about it and had no problem with asking younger members of the sales staff for help. Which was quite amusing and kept the buying experience light in tone. However, when it came to selling the add-ons like the underbody protection etc: I was not interested in those. Once he realised that He wasn’t going to be able to sell me them, his attitude changed. I asked about an oil change plan. “Oh you don’t want one of those.” He said. “That’s too far for you to come”. Were his exact words. So while he was a very pleasant person to deal with it was very clear that he was only interested in getting me to part with as much money as possible. More

Good selection of cars available to look at and test drive. No pressure from sales agents, which was nice. Also, nice to hear sales staff aren’t on commission. drive. No pressure from sales agents, which was nice. Also, nice to hear sales staff aren’t on commission. More

Awesome people, and the experience was good. Items added to vehicle that I did not know I had to pay for. And also a $350 document fee, not good. Items added to vehicle that I did not know I had to pay for. And also a $350 document fee, not good. More

Sales is great. Service / warranty department unfortunately is unresponsive with my newly purchased, broken truck. Service / warranty department unfortunately is unresponsive with my newly purchased, broken truck. More

Chris in service area was Professional, friendly and knowledgeable I would recommend to others. Great service. He is the best. knowledgeable I would recommend to others. Great service. He is the best. More