Walser Nissan Wayzata

After disappointing customer service experiences at 2 other area Nissan dealerships earlier that day, it was refreshing to walk into Wayzata Nissan and immediately be greeted by a personable and attentiv other area Nissan dealerships earlier that day, it was refreshing to walk into Wayzata Nissan and immediately be greeted by a personable and attentive sales representative. Alex Tkach was not only very likeable, he was knowledgeable and enthusiastic without crossing the line into being "pushy." My Toyota lease wasn't up for another few months, but with the deal that he and Colton Ray put together for me, I was able to end my lease, not owe anything and am now driving my cool little Nissan Juke earlier than planned! They even stayed after the dealership closed that Saturday to finish up the paperwork. It felt like VIP service from start to finish. The post-sales follow up has also been terrific. I will definitely return to Wayzata Nissan when it's time to shop for my next new car and will recommend them to family and friends. Be sure to ask for Alex Tkach. You'll be glad you did! He gives car salesmen a good name. More

I am so happy with my experience at Wayzata Nissan. I couldn't be happier with my 2013 Nissan Rogue and the amazing customer service that Colton Ray provided far exceeded my expectations. I would highly couldn't be happier with my 2013 Nissan Rogue and the amazing customer service that Colton Ray provided far exceeded my expectations. I would highly recommend this dealership. More

Went in to test drive a 2012 Nissan Altima today that I had called on and email a number of times on and was told that it was "perfect". Got there and it had no glove box, no fuel door and no headrests. had called on and email a number of times on and was told that it was "perfect". Got there and it had no glove box, no fuel door and no headrests. Ken the salesman was stunned at the condition of the vehicle and had no explanation for it initially. Took the test drive and went back in to figure out what was going on. He disappers into the sales managers office for 10 minutes and comes back out and says it is being sold as is and that it is $1100 to fix it. Now the internet sales manager never mentions this, Ken apparently has no idea about it. It was a classic bait and switch. It is disgusting that they are this unethical. Steer clear. More

I love Wayzata Nissan! They bring such a professionalism to the table that I really appreciate; however, its not intimidating at all! They make you feel so welcomed. I will most likely be a lifer at Wayzata to the table that I really appreciate; however, its not intimidating at all! They make you feel so welcomed. I will most likely be a lifer at Wayzata Nissan. They made the whole experience fun and exciting. Alex Tkach was hands down one of the best sales reps i've worked with; really personable and knowledgeable! It felt like they really had our best interest as heart. I will recommend them to anyone and everyone! More

After many years of purchasing vehicles, I definitely felt that Wayzata Nissan dealership and especially,Tim Olson, did a wonderful job at creating a stress-free experience. I absolutely knew what I was felt that Wayzata Nissan dealership and especially,Tim Olson, did a wonderful job at creating a stress-free experience. I absolutely knew what I was looking for and Tim was great at finding what I need/wanted. Buying a car can be a frustrating situation. I felt that Tim was honest, personable, a great communicator, and easy to work with. I traveled from another state and I would choose to drive the 4.5 hours to purchase another car from this dealer and dealership. More

I have bought a 2012 used car from Wayzata Nissan intending to fund it thru a loan. Lender sent me a check with both Dealer name and my name on it. Dealer did not accept that check. Dealer told me th intending to fund it thru a loan. Lender sent me a check with both Dealer name and my name on it. Dealer did not accept that check. Dealer told me they accept only wire transfer or cashier check. Lender wouldn't send money via wire transfer or cashier check. So when I received the check, we took it to the bank, they did not accept it either because Dealer did endorse. So We bought a cashier check from our own money and paid to the dealer. I asked Dealer to endorese the check, they wouldn't do it. So we are stuck between this extemely adamant nature dealer and the lender. Also, by endorsing the check, we are asking dealer to put the lender in the lien. Dealer tried to sell their Loan Program and their products, I did not buy them, so they took revenge on me. So I'm extremely dis-satisfied with the dealer behaviour. However I had good experience with sales person Tom Johson. I will not step into that dealer anymore. More

Very friendly and fast work specialy the guy Jim Violett he realy helpful and know what he's doing, good bussness and the price is cheap than other dealers he realy helpful and know what he's doing, good bussness and the price is cheap than other dealers More

I had the pleasure of buying a car from Alex and experienced the best customer service. Buying a car is not my favorite process but Alex made it smooth and easy for me. I knew I wanted to buy a used experienced the best customer service. Buying a car is not my favorite process but Alex made it smooth and easy for me. I knew I wanted to buy a used car and fell in love with my Maxima! Thank you Alex for your wonderful customer service and help on finding me my car! More

I purchased a used Rogue from this dealership last year, and received the book of coupons for service, etc. I contacted Deann to set up an oil change and service engine light analysis/appointment, and she and received the book of coupons for service, etc. I contacted Deann to set up an oil change and service engine light analysis/appointment, and she was able squeeze me in when needed (I live on the far East side of the Twin Cities), so that was very helpful. I had some scratches on the rear bumper cover, and asked her to show them to the body shop to see what needed to be done. She had them simply buff them out quickly, no charge. I would recommend this dealership for service based on my experience with Deann, and specifically request Deann, because she'll take good care of you. Thanks, Deann! Tom More

Purchased a 3 yr old Altima. The only positive thing about Wayzata Niss is that they had the car I was looking for. Dealing with the sales man Ken was a constant battle and they are 0-4 on the services about Wayzata Niss is that they had the car I was looking for. Dealing with the sales man Ken was a constant battle and they are 0-4 on the services done to the car. Minor body work and detailing were done. After 3 visits they still can't do it right. And now Ken tells me they may charge me, for work they didn't do correctly in the first place. Even when bringing my car into the service center the woman eating her lunch at her cash register was clearly bothered by my presence. I will keep returning until they get it right. Next stop, BBB. More