Walser Nissan Wayzata

Great customer service. Appreciate the courtesy and helpful service tech. Was timely and was on my way. Appreciate the courtesy and helpful service tech. Was timely and was on my way. More

Poor back office staff and getting thing completed after the fact, I had to call twice and they had to send two check before our trade in was actually paid off. the fact, I had to call twice and they had to send two check before our trade in was actually paid off. More

Jake at Walser Nissan was absolutely awesome! Did not waste any time and helped me find the perfect vehicle! Nobody tried to sell me on something I wasn't there to look for. Great environment and Did not waste any time and helped me find the perfect vehicle! Nobody tried to sell me on something I wasn't there to look for. Great environment and awesome people that I talked to. More

Jake was great to work with. Everything went very smooth and everyone was so nice. Everything went very smooth and everyone was so nice. More

Very knowledgeable and helpful. Delivered what was promised to us. Totally satisfied with the service. Delivered what was promised to us. Totally satisfied with the service. More

We recently purchased a vehicle from this dealership, and unfortunately our experience has been extremely disappointing. Within just over a week of owning the vehicle, we discovered it was previously used unfortunately our experience has been extremely disappointing. Within just over a week of owning the vehicle, we discovered it was previously used in Canada, which means many of the vehicle’s settings are locked in the metric system. This is not a simple setting change and requires additional work and cost to correct—something that was never clearly disclosed to us during the purchase process. When we reached out to the dealership for help, our concerns were dismissed, and we were told this would be entirely our responsibility. The lack of transparency and accountability here was frustrating and felt misleading. To make matters worse, on our very first family road trip, the vehicle began displaying multiple warning lights and error messages. Experiencing this so soon after purchase has raised serious concerns about the vehicle’s condition and the inspection process prior to sale. What stands out most is not just the issues themselves, but the lack of customer service and support afterward. We felt ignored when we brought up legitimate concerns and were left to deal with problems that should have been addressed or disclosed upfront. We would strongly caution others to do thorough research and ask very detailed questions before purchasing from this dealership. Based on our experience, we would not recommend them. More

Shop diagnosed the issue quickly and provided me with options and helped work with the dealer I bought the car from to get it paid for. options and helped work with the dealer I bought the car from to get it paid for. More

Good customer service. They got me in and out fast.Will highly recommend this dealership. They got me in and out fast.Will highly recommend this dealership. More

Excellent service experience. The service engineer quickly identified and fixed the loose gasket causing the engine light issue on my Nissan Rogue. Very professional and knowledge The service engineer quickly identified and fixed the loose gasket causing the engine light issue on my Nissan Rogue. Very professional and knowledgeable—highly satisfied with the service. More

Nothing short of awesome! Everyone was eager to help, making the experience amazing! I would recommend Walser Nissan for all automotive needs! Everyone was eager to help, making the experience amazing! I would recommend Walser Nissan for all automotive needs! More