Walser Polar Mazda
White Bear Lake, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Great Seervice Experience We were greeted promptly by veery friendly people who recognized us , knew why we made an appointment and took care of our needs. Very nice atmospher We were greeted promptly by veery friendly people who recognized us , knew why we made an appointment and took care of our needs. Very nice atmosphere in the new location. More
Very good They got me all the information that I had asked for and made sure that I had a good experience. For being a first time car buyer they helped me out a They got me all the information that I had asked for and made sure that I had a good experience. For being a first time car buyer they helped me out a lot More
New car purchase The entire staff was very knowledgeable and friendly, and went out of their way to make our car buying experience feel special and personalized even d The entire staff was very knowledgeable and friendly, and went out of their way to make our car buying experience feel special and personalized even during a very busy time. More
Oil change Short wait. Didn't pressure me for tire rotation. My previous experience at another service center always rotated tires for free. I think it should Short wait. Didn't pressure me for tire rotation. My previous experience at another service center always rotated tires for free. I think it should be included in oil change. I would also like to be able to mute TV as no one was watching and I wanted to read More
Awesome experience at Walser Mazda We had such a great experience purchasing a CX-5 from Jim Nekola. He was honest, thorough, and knowledgeable...just an all-around great guy. It was We had such a great experience purchasing a CX-5 from Jim Nekola. He was honest, thorough, and knowledgeable...just an all-around great guy. It was obvious to us that Jim enjoys selling cars and you at Walser are blessed to have him. We will definitely send family and friends his direction when they are looking to purchase a car. By the way, I love my Mazda!!! More
Great service! I always have great service when I bring my car in. Great staff, very helpful and friendly. Nice dealership. Always very easy to make appointments wh I always have great service when I bring my car in. Great staff, very helpful and friendly. Nice dealership. Always very easy to make appointments when it fits my schedule. More
They don't give up until the problem is solved. I had a problem with the navigation system and other setting jumping around with no input. On the first visit they updated the software. When I brough I had a problem with the navigation system and other setting jumping around with no input. On the first visit they updated the software. When I brought it back because it still had problems, they discovered that there was a new version of the software after my first visit. This solved the problems. No extra charge for the second update. This is the first time in four years that it took more than one visit to correct a problem and was not Walzer's problem. They stuck with me until it was resolved. I will be back again! More
General maintenence of vehicle Everyone is friendly, knowledgable and just easy to work with. You can tell that everyone cares about the job they do. The car wash with each service Everyone is friendly, knowledgable and just easy to work with. You can tell that everyone cares about the job they do. The car wash with each service is a very nice gesture as well. More
VROOOM The whole experience was well worth my time. I had a very hard time trying to decide which type of vehicle to purchase, a variety of different compani The whole experience was well worth my time. I had a very hard time trying to decide which type of vehicle to purchase, a variety of different companies, were in the mix. Brit did a great job in always answering questions and keeping me in the loop when I couldn't decide on a SUV. Persistence, NOT PRESSURE, was a very important reason why we purchased a CR5 at Walser. More
Attentive quick excellent work Paid attention to the description of the problem. The evaluation of the problem was done quickly and explained well. Work was done quickly and within Paid attention to the description of the problem. The evaluation of the problem was done quickly and explained well. Work was done quickly and within the estimated time frame. Loaner car was great and appreciated the quick review of operation of features that were important to me. Price was as quoted. More