Walser Subaru St. Paul

Wonderful and attentive service from Mike and the team. I love that he shared what would be a next step! I love that he shared what would be a next step! More

Chris in service did a great job keeping me informed and came to find me while Mark was letting me know my options for a possible Hybrid. If I did change my vehicle, it would only be with Mark!! came to find me while Mark was letting me know my options for a possible Hybrid. If I did change my vehicle, it would only be with Mark!! More

Phillip was great to work with! He made the process enjoyable. One thing I really didn't like was "Holly Harris." I felt stupid once I realized it was AI. You should be upfront abou He made the process enjoyable. One thing I really didn't like was "Holly Harris." I felt stupid once I realized it was AI. You should be upfront about it, otherwise it feels like you're getting duped. The timing of some of "Holly 's" messages were off and it made me angry once I realized she wasn't a real person from the dealership. More

The dealership was outstanding. Angel S was extremely patient, pleasant and informative, and made our trade-in and purchase experience easy. We would recommend them to anyone intere Angel S was extremely patient, pleasant and informative, and made our trade-in and purchase experience easy. We would recommend them to anyone interested in a Subaru More

This dealership goes above and beyond for its customers. I would recommend them over any other 10 times out of 10. I would recommend them over any other 10 times out of 10. More

Wonderful staff that’s friendly and accommodating. My time was important so I did everything over text with Phillip. Once the finance part was mostly complete, I came in with my family to test drive t My time was important so I did everything over text with Phillip. Once the finance part was mostly complete, I came in with my family to test drive the vehicle and finish signing paperworks with Jennifer. She was thorough, kind and so easy to work with. We had a great and memorable experience buying our first Subaru but also first new vehicle! More

Always a great experience working with Walser. Straight forward explanations, friendly staff, and an overall wonderful service experience. Straight forward explanations, friendly staff, and an overall wonderful service experience. More

My 2nd subaru from Walser. I like it's customer treatment regardless of how busy it may be. I couldn't refuse Adam's offer I like it's customer treatment regardless of how busy it may be. I couldn't refuse Adam's offer More

The service time took 2. 5 hours for a simple oil change and balancing the tires. I did appreciate the thorough inspection and video that was sent with explanations. My bi 5 hours for a simple oil change and balancing the tires. I did appreciate the thorough inspection and video that was sent with explanations. My bigger issue was with the initial invoice. I sat down to wait and looked at my email and saw the explanation of service and invoice and saw that someone had signed for me at the bottom at the customer signature portion. This is very concerning that I did not see the document until it was signed and in my email - and not signed by me. I believe this is a huge issue that should be rectified within the normal practices. I later asked about it and the employee essentially stated that that isn’t uncommon in service situations where there is less complicated work done. I find it to be not acceptable or okay that my signature was put on a document that I did not read or see. I find it hard to trust the integrity of the work being done here because of that. I really wanted to like it and keep coming back. More

I would highly recommend anyone looking to purchase a vehicle to start their journey at Walser Subaru vehicle to start their journey at Walser Subaru More