Walser Subaru St. Paul

I brought the car in because it wouldn't stay locked. They supposedly ran a diagnostic and found nothing. I was surprised when they called to tell me I could pick the Outback up and he had instructed t They supposedly ran a diagnostic and found nothing. I was surprised when they called to tell me I could pick the Outback up and he had instructed the employee to tell me how to UNLOCK the door. I waited while he gave me instruction (so he could tell the supervisor that he had followed instructions). Then I to had no problems unlocking the door it was keeping it locked and that was why I had brought it in. I am guessing that even after I told him I had driven professionally for several companies, he did not take your pick: believe me, still considered me a dumb female, has Alzheimers and forgot what I told him or doesn't believe what I told him. We never had trouble when we bought our previous Outback at White Bear Subaru or with any of our other Outbacks. I will never buy another vehicle from Walser. We are thinking about contacting White Bear Subaru and seeing if they can help us. More

Cory A. was great to work with and made first time buying a car seamless and put my mind at ease. He went above and beyond. Will definitely buy from Walser a was great to work with and made first time buying a car seamless and put my mind at ease. He went above and beyond. Will definitely buy from Walser again. More

The facilities were clean and bright. All personnel were very friendly and professional. An especially good experience. All personnel were very friendly and professional. An especially good experience. More

We had an excellent experience here. It is all very calm and chill. We bought a great car and had a wonderful sales person, Maria. Everything was explained well. It is all very calm and chill. We bought a great car and had a wonderful sales person, Maria. Everything was explained well. More

Phillip was fantastic and made my first new car purchase in over 15 years easy, stress-free, and ensured that my needs were taken care of. in over 15 years easy, stress-free, and ensured that my needs were taken care of. More

The personnel were knowledgeable, calm, and confident of the excellent automotive lineup. There was a sense of genuine care for the relationship with the customer. The best car-buying experience I’ve ever the excellent automotive lineup. There was a sense of genuine care for the relationship with the customer. The best car-buying experience I’ve ever had in 35 years of buying cars. More

We worked with Jordan D. There was no pressure and everything was explained well. He is very pleasant to talk with. We actually enjoyed the experience. There was no pressure and everything was explained well. He is very pleasant to talk with. We actually enjoyed the experience. More

The service providers were all excellent. The only unpleasant part of my experience was while I was waiting for routine maintenance, I got a marketing text offering to buy my 1-year old car. The only unpleasant part of my experience was while I was waiting for routine maintenance, I got a marketing text offering to buy my 1-year old car. It felt creepy. More

It was good for my first time after purchasing a vehicle. The staff got me right away. The staff got me right away. More

Bought used car. Car in good shape and minor repairs made that were found after buying. Quick efficient purchase and friendly service! Would buy again. Everyone v Car in good shape and minor repairs made that were found after buying. Quick efficient purchase and friendly service! Would buy again. Everyone very friendly and making sure it is a great buying experience! Thanks! More