Walser Toyota

Mike S. And Khader were both very pleasant and professional. The transaction went smoothly. I was very happy with how smoothly things went. I’ve had a very p And Khader were both very pleasant and professional. The transaction went smoothly. I was very happy with how smoothly things went. I’ve had a very positive experience with Walser. More

Great service - team had me in and out in a short period of time. Thank you Walser. of time. Thank you Walser. More

My experience was excellent, and the sales staff personal and solicitous ... until after I signed on the dotted line and took possession of my new vehicle. After that calls and emails were not answered. and solicitous ... until after I signed on the dotted line and took possession of my new vehicle. After that calls and emails were not answered. More

I've used Walser for some services before, and usually had a good experience, so I'd still recommend this service center. However, I went in this time for an oil change because I had received a really goo had a good experience, so I'd still recommend this service center. However, I went in this time for an oil change because I had received a really good coupon via email. The advisor who checked me in was pleasant and seemed knowledgeable. I showed her the coupon, and she took a picture of it from my phone. I was going to wait for the work to be done and was told it would be about 90 minutes. In a little less than an hour the mechanic texted me saying the oil change was complete and included a video showing their basic inspection, which showed no problems. The text stated that my advisor would be "with you shortly". About 50 minutes later my advisor had still not approached me, so I went to find her. Turns out they had forgotten about me. She apologized profusely, then presented me with my invoice. No coupon, no discount! I immediately pointed that out, and again there were more apologies and she went to get the invoice adjusted. Thank heaven I was paying attention! More

Your team members are really professional and pay attention to your customers. Keep up the great work attention to your customers. Keep up the great work More

Fast, courteous, efficient, clean, friendly, easy to schedule. Been going there for years! Thank you! schedule. Been going there for years! Thank you! More

Problem has not been solved! They saw the issue and still have not done anything to resolve it. I most likely will not buy a car from them again. They saw the issue and still have not done anything to resolve it. I most likely will not buy a car from them again. More

Appreciated the service from our salesperson, Brandon. Dealership is clean and inviting. Closing the deal was very smooth. Dealership is clean and inviting. Closing the deal was very smooth. More

Always clean and when you drive in usually someone is prompt in getting you into the queue. The problem is when your work is completed it’s like stand and wait, wait , wait. This is the third time I’ve e prompt in getting you into the queue. The problem is when your work is completed it’s like stand and wait, wait , wait. This is the third time I’ve experienced this. Do better !! More

I had an appointment for my 25K mile maintenance and it took 2 hours!! Why schedule an appointment if they aren't going to start working on your car at the time you set? I checked in with a service rep at took 2 hours!! Why schedule an appointment if they aren't going to start working on your car at the time you set? I checked in with a service rep at the 1.5 hour mark and they were working on it. I finally drove out of the dealer just under 2 hours after my scheduled appointment. Why? If they can't honor the time of your appointment, I think they need to either hire more mechanics or don't allow so many appointments to be made. More