Walser Toyota
Bloomington, MN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Worst experience ever! My wife brought our 2020 Tacoma in for a warranty AC issue (had an appointment) and said that she only had 3 hours for diagnosis (other needs at hom My wife brought our 2020 Tacoma in for a warranty AC issue (had an appointment) and said that she only had 3 hours for diagnosis (other needs at home) and needed a rental car. The short version…after almost four hours of waiting, the diagnosis had been delivered but she was still waiting on a rental car. The service writer said it would only be 15 more minutes and after 40 minutes had passed she asked for her truck back. It was 90+ degrees in MN and let a 64 year old woman drive off in a truck with no AC. She wrote a letter to the GM (she went through several people to finally get his email) and shared her experience. It’s been over three weeks and no response from the GM. Ended up taking the truck to Rudy Luther and was treated like royalty. Will NEVER go back to any Walser dealership! More
Tommy was great to work with for my odd situation with not being able to remove my license plates due to security screws being used to attach them to the car. not being able to remove my license plates due to security screws being used to attach them to the car. More
The buying experience was great. The people were wonderful and it seems like a top notch dealership BUT they sold me a used vehicle (a year old) without a clear title and it is takin The people were wonderful and it seems like a top notch dealership BUT they sold me a used vehicle (a year old) without a clear title and it is taking them weeks to get it straightened out. They have my money but I still don’t have my car! Instead they gave me a loaner and it is the most basic of basic models. The communication around this mixup has not been great. More
Well run, large, pleasant atmosphere, and quality service and communication. Did not use pressure tactics and respected my questions and requests. and communication. Did not use pressure tactics and respected my questions and requests. More
Great that service could take me in same day for oil and rotation.. wait room nice. I liked the video summary, service manager excellent and answered all questions. Overall great experience, very professi rotation.. wait room nice. I liked the video summary, service manager excellent and answered all questions. Overall great experience, very professional More
Good service as always. Not a problem just different. In the past the associate would find me in the waiting area to discuss the suggestions. This time and maybe the last Not a problem just different. In the past the associate would find me in the waiting area to discuss the suggestions. This time and maybe the last visit too, the associate texted and called me, which I did not realize. Right away Maryan found me in the waiting area. Again, not a criticism, just appreciate Maryan finding me to discuss what my car needed. Maryan was very good at her job, I enjoyed working with her. More



