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Walt Massey Chevrolet Buick GMC
Lucedale, MS
699 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 699 reviews
October 24, 2022
Absolute worst service department. They will give you the run around and inconvenience you. They do not keep their word. Do not use this dealership for any type of purchase. It will be They will give you the run around and inconvenience you. They do not keep their word. Do not use this dealership for any type of purchase. It will be the most aggravating experience of your life. More
by emhowell3219
Employees Worked With
All Service
Helpful March 07, 2022
Deceiving salesperson and sales manager uncut value of my trade and sold for $7000 over what i was given. Attempted to return the vehicle we had gotten after the trade and Brian Whitmayer falsely claimed the trade and sold for $7000 over what i was given. Attempted to return the vehicle we had gotten after the trade and Brian Whitmayer falsely claimed the 3 day money back guarantee only existed for newer vehicles with factory warranties and not for all used vehicles as advertised online and in multiple email communications between me and the salesperson. Aftermarket warranty was offered to the tune of $3,900. Finance office uses a deceitful piece of paper with monthly notes at the bottom and $0 close to the optional add ons that can be misconstrued as the cost added to the monthly payment but instead is a deductible associated with the use of that add on. No options are located on the sheet to refuse all forms of add ons and instead must be verbally stated. More
by Reviewer
Employees Worked With
Brian Wittmayer
July 01, 2021
They took very good care of me. I couldn’t ask for a better car buying experience. Staff is very friendly and helpful. Been buying vehicles here since 2004. better car buying experience. Staff is very friendly and helpful. Been buying vehicles here since 2004. More
by Mmcleod08
Employees Worked With
Allison Scott, Chris Smith, Wendy Rhymes Shoemaker, Michael McDonald, Kim Loftin
April 16, 2021
Jarred Cooper was amazing. I never expected to leave in a brand new vehicle when I pulled on the lot but he made it happen for me!! Thank you again Jarred! If you are in need of a new or used car I would rec brand new vehicle when I pulled on the lot but he made it happen for me!! Thank you again Jarred! If you are in need of a new or used car I would recommend Jarred & Walt Massey! More
by Linda.davis2021
Employees Worked With
Jarred Cooper
February 23, 2021
Jarred Cooper is an awesome guy to work with while looking for a vehicle. He did everything he could to get us in a vehicle that would best suit us. He hunted for days and never gave up until finding looking for a vehicle. He did everything he could to get us in a vehicle that would best suit us. He hunted for days and never gave up until finding something we could use and be satisfied with. He's down to earth and is sincerely honest with you. We hope to work with him again in the future. More
by Cristimizelle87
Employees Worked With
Jarred Cooper
February 15, 2021
Walt Massey is the best car dealership I’ve been to. It’s highly recommended and my customer satisfaction was high. I had the best customer Server Mr. Cooper he answered all my questions to the best of his a highly recommended and my customer satisfaction was high. I had the best customer Server Mr. Cooper he answered all my questions to the best of his ability and I also drove off with a new car and smile. More
by Daria Bolton
Employees Worked With
Jarred Cooper
February 12, 2021
This was my second purchase and I would recommend them and will likely purchase another vehicle from them. The personal attention from top management made the difference. and will likely purchase another vehicle from them. The personal attention from top management made the difference. More
by Dean
Employees Worked With
Jarred Havard
January 19, 2021
Troy white is probably one of the best car salesmen my husband and I have met! Works hard for his customers! He worked hard to give my husband the best deal and price on his 2017 Nissan Maxima ! My family husband and I have met! Works hard for his customers! He worked hard to give my husband the best deal and price on his 2017 Nissan Maxima ! My family will not buy from anyone but him! More
by Cplucas.1106
Employees Worked With
Troy White
January 13, 2021
Well satisfied with the customer service of Jimmy Bradley that showed us our future Ford Truck.. and also the follow up help that James Rogers gave us, while making our decision. Finally, but not least...Jam that showed us our future Ford Truck.. and also the follow up help that James Rogers gave us, while making our decision. Finally, but not least...Jamie McElroy, who worked with us in helping us get the good deal we got. Would recommend any of our family and friends to Walt Massey Motors in Columbia, MS. More
by Boyd
Employees Worked With
Jimmy Bradley, James Rogers, Jamie McElroy
