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Walt Massey Chevrolet GMC Columbia

Columbia, MS

4.7
154 Reviews
The team at Walt Massey Chevrolet GMC would like to welcome you to our dealership in Columbia, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet,GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Columbia, you can always count on the professional technicians in our Chevrolet,GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Columbia count on the high-quality vehicles and services found at Walt Massey Chevrolet GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1480 Highway 98 E.

Columbia, MS

39429

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Showing 154 reviews

December 16, 2025

Everyone over their seems confused. Ask questions and don't receive answers. No matter if waiting for vehicle or when service department calls me. More

by Marlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Trotter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Wild
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We’re sorry to hear this was your experience. Clear communication is critical, and it’s frustrating when questions go unanswered—especially while waiting on your vehicle. We want to understand what happened and make this right. Please reach out to us directly so we can review your visit and improve the experience moving forward.

December 15, 2025

Very professional. Very quick Very professional. Very quick. Great service, easy to setup Very professional. Very quick. Great service, easy to setup. Best car service More

by jcoleman13
Recommend Dealer
Yes
Employees Worked With
Amy Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Trotter
Dec 17, 2025 -

Walt Massey Chevrolet GMC Columbia responded

That’s great to hear. Providing quick, professional, and easy service is exactly what we strive for, and it means a lot to know this was the best car service experience you’ve had. We truly appreciate your trust and look forward to helping you again.

December 10, 2025

They are efficient and very polite to the customer and make sure to try and save the customer money if possible More

by ffweary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Wild
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We’re glad to hear that! Our team works hard to be efficient, courteous, and transparent, and it’s great to know you felt we truly had your best interests in mind. We appreciate you choosing us and trusting our team.

December 04, 2025

It was great! Everything went smoothly and in good time...the whole experience was great Everything went smoothly and in good time...the whole experience was super More

by amandajohnson0
Recommend Dealer
Yes
Employees Worked With
Amy Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Trotter
Dec 07, 2025 -

Walt Massey Chevrolet GMC Columbia responded

Fantastic to hear everything went smoothly and right on time. We’re glad the entire experience stood out in such a positive way and appreciate you taking a moment to share it. Looking forward to your next visit!

December 01, 2025

I had a recall and they got me in right away and had it fixed within an hour or two. More

by troys1angel
Recommend Dealer
Yes
Employees Worked With
Amy Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Trotter
Dec 03, 2025 -

Walt Massey Chevrolet GMC Columbia responded

Glad to hear we were able to get you in quickly and take care of the recall without delay. Thanks for sharing your experience — we appreciate you!

November 28, 2025

I had great service. Everything was completed as asked . I will be back for another service More

by tadastubbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Gary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2025 -

Walt Massey Chevrolet GMC Columbia responded

Glad to hear everything was taken care of just the way you needed. We appreciate you trusting the team and look forward to seeing you again at your next service.

November 17, 2025

I found the staff to be friendly and very knowledgeable. The service was exceptional and timely, More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2025 -

Walt Massey Chevrolet GMC Columbia responded

Great to hear the team made such a positive impression. Friendly, knowledgeable staff and timely service are exactly what we aim for, and we’re glad it came through during your visit. Looking forward to helping again next time.

November 14, 2025

There was a mix up between the person that took my call, the service writer didn’t get the message till late that afternoon, but we got it worked out, my truck was finished earlier than expected. More

by mike.petty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Walt Massey Chevrolet GMC Columbia responded

Thanks for sharing this. Sorry for the mix-up on the initial message — that’s not the kind of hiccup we want you to deal with. Glad to hear the team was able to get everything sorted out and even finish your truck earlier than expected. We appreciate your patience and are glad it worked out in the end.

November 14, 2025

No problem with my vehicle, so far, good job. Friendly, helpful staff keep it up. More

by pmpffit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Trotter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Walt Massey Chevrolet GMC Columbia responded

Great to hear everything is running well so far. The team will appreciate the shout-out — they work hard to stay friendly and helpful. Thanks for the encouragement!

November 03, 2025

Very nice and quick Nice lounge room to wait It was very good Great service department More

by Betty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We’re happy to hear you had a quick, comfortable visit and enjoyed our lounge while you waited! Thanks for the kind words about our service team!

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