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Walt Massey Chevrolet GMC Columbia

Columbia, MS

4.8
48 Reviews
The team at Walt Massey Chevrolet GMC would like to welcome you to our dealership in Columbia, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet,GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Columbia, you can always count on the professional technicians in our Chevrolet,GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Columbia count on the high-quality vehicles and services found at Walt Massey Chevrolet GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1480 Highway 98 E.

Columbia, MS

39429

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Showing 48 reviews

July 16, 2025

Got my car repaired quickly with out an appointment however I had to wait a while for someone to come to the repair desk More

by Woodcraft
Recommend Dealer
Yes
Employees Worked With
Dana Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2025

Brandy was awesome! She helped me pick the perfect vehicle that met all of my needs. She was not a pushy saleswoman. I will definitely purchase another vehicle from Walt More

by moorebilly79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandy McKenzie Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Magee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennon Dearman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2025

Very dishonest and under handed. Gave a quote of $165 for diagnostic (transmission diagnosis) then when arrived to pick truck up charged $195. Stated was taxes and fees added to the More

by Big Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Trotter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We’re very sorry to hear about your experience and understand your frustration. Clear and upfront communication is important, and it’s disappointing to know we fell short in this case. We appreciate your feedback and would welcome the chance to speak with you directly to help make things right if possible.

July 14, 2025

Very easy to deal with. The sales people were very friendly and helpful while buying my truck. More

by T_barrios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Slagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennon Dearman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We’re glad to hear the process was smooth and that our sales team made you feel comfortable and supported. Enjoy your new truck, and thank you for choosing us!

July 14, 2025

Great service. Everyone was very nice and helpful. I plan to go back for service. More

by Jarogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2025

It was truly a pleasure to have worked with and purchase a new vehicle from this young man. Nate really impressed me by listening to what I wanted and needed. He is very knowledgeable all the options and qu More

by Dean
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathaniel Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Slagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennon Dearman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We’re thrilled to hear that Nate exceeded your expectations and helped you find the perfect vehicle! He takes great pride in listening and making the process smooth for every customer. Thank you for the recommendation and for allowing us to earn your business!

July 10, 2025

Awesome staff! Helpful, friendly, courteous, and lots of knowledge. Dana was a pleasure to work with! More

by loftinbk4432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We’re so glad you had a great experience! Dana and the rest of the team appreciate your kind words—it’s our goal to be helpful, friendly, and knowledgeable every step of the way.

July 10, 2025

I had a great experience at Walt Massey Service Dept. They quickly fixed some parts that were missing or broken in my vehicle. Amy Trotter met me outside the service center each time so that I didn't hav More

by CDWALLACERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We’re so glad to hear about your great experience with our service team! Amy will be thrilled to know her friendly and thoughtful service made such a difference. We’re proud to offer the kind of customer care that stands out, and we appreciate you taking the time to share!

July 10, 2025

Nice friendly sales person when in service area all work explained completely paperwork easy to read. More

by edwardsvickie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2025 -

Walt Massey Chevrolet GMC Columbia responded

We’re happy to hear everything was clearly explained and the process was smooth from start to finish. Thanks for the kind words about our team—it means a lot!

July 09, 2025

Friendly staff. Solve my issues in a timely manner. The lady I talk to was really nice and knowledgeable of my situation with my vehicle. More

by brandontatum85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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