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Walt Massey Chevrolet GMC Columbia

Columbia, MS

Overview
Employees
Reviews
Vehicles
4.6
263 Reviews
The team at Walt Massey Chevrolet GMC would like to welcome you to our dealership in Columbia, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet,GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Columbia, you can always count on the professional technicians in our Chevrolet,GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Columbia count on the high-quality vehicles and services found at Walt Massey Chevrolet GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1480 Highway 98 E.

Columbia, MS

39429

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sales person price Massey Greg Dennon Dear Ogden Walt

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Showing 263 reviews

July 22, 2026

Neil Hamilton in the service dept. is very prompt , very professional, on top of his business, and last but not least very kind!!!! More

by dlangston53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Gary
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you so much for your kind review! We're thrilled to hear you had such a positive experience with our service department. It's wonderful to know Neil provided prompt, professional, and compassionate service throughout your visit. We'll be sure to share your kind words with Neil—he'll truly appreciate the recognition. Thank you for trusting Walt Massey with your vehicle. We sincerely appreciate your business and look forward to serving you again in the future.

July 20, 2026

I appreciate the service guy trying to be cost efficient with the labor and parts I needed. More

by wolbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you for your kind review! We're glad to hear our service team took the time to find the most cost-effective solution for your repair while still providing the quality service you deserve. We truly appreciate you trusting Walt Massey with your vehicle. Thank you for your business, and we look forward to serving you again in the future!

July 20, 2026

Great service in and out. Great customer service clean environment. Refreshments while you wait and tv to watch. I will continue to come there More

by Ebjboss69
Recommend Dealer
Yes
Employees Worked With
Neal Hamilton
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Jul 20, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you so much for your wonderful feedback! We're thrilled to hear you had a great service experience and were in and out quickly. It's also great to know you enjoyed our clean facility, customer service, and the refreshments and TV in our waiting area. We truly appreciate your continued trust and are honored that you'll keep choosing us for your service needs. Thank you for your support, and we look forward to seeing you again on your next visit!

July 19, 2026

It was great. We notified of what was going. Great overall. The experience with Walt Massey service department was Great. More

by rose.jefferson38
Recommend Dealer
Yes
Employees Worked With
Blake Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Simpson
Report | Print
Jul 20, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you so much for your kind feedback! We're thrilled to hear you had a great experience with our service department. Keeping our customers informed throughout the service process is important to us, and we're glad our team kept you updated every step of the way. Thank you for choosing Walt Massey. We truly appreciate your support and look forward to serving you again on your next visit!

July 18, 2026

My car was finished and no one came to let us know, we waited an extra 40 minutes, I just happened to see the young man who actually changed the oil pass by where we were standing outside and he told us t More

by Yodesue
Recommend Dealer
No
Employees Worked With
Blake Simpson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Simpson
Report | Print
Aug 05, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

July 17, 2026

Got in and out very quickly Customer service was excellent very organized and clean Fast service More

by alicianicole0721
Recommend Dealer
Yes
Employees Worked With
Blake Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Simpson
Report | Print
Jul 20, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you so much for your wonderful feedback! We're thrilled to hear you were in and out quickly and received excellent customer service. It's great to know you found our dealership organized, clean, and efficient. Thank you for choosing Walt Massey. We truly appreciate your support and look forward to serving you again on your next visit!

July 17, 2026

All well other than not being able to write a check. I have been writing checks all through the years from $25000.00 payment on my 2020 Buick Enclave. I have More

by paularamshur
Recommend Dealer
Yes
Employees Worked With
Neil Hamilton
Report | Print
Jul 20, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you for taking the time to share your feedback. We're glad to hear your experience was positive overall, though we understand your frustration regarding our payment policy. We know changes like this can be inconvenient, especially when you've used personal checks for purchases with us in the past. We appreciate your understanding and truly value your continued loyalty over the years. Thank you for choosing Walt Massey, and we look forward to serving you again in the future.

July 17, 2026

Very good The service desk was very helpful. After they found my account. This is ridiculous More

by CR Stuckey
Recommend Dealer
Yes
Employees Worked With
Don't know-service desk
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Jul 20, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you for taking the time to share your feedback. We're glad to hear our service team was helpful once they were able to locate your account. However, we're sorry for the inconvenience and frustration you experienced during the check-in process. Your feedback is important to us, and we'll use it to improve our processes so we can provide a smoother experience for every customer. Thank you for choosing Walt Massey, and we hope to have the opportunity to provide you with an even better experience on your next visit.

July 16, 2026

Lengthy Confusing at times stressful at times mainly cause of warranty and waiting issues Glad it all worked out More

by dwaynestevenssr
Recommend Dealer
Yes
Employees Worked With
Blake Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Simpson
Report | Print
Jul 17, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you for taking the time to share your feedback. We understand that warranty questions and waiting for repairs can be frustrating, and we're sorry parts of your experience felt lengthy, confusing, and stressful. We're glad everything ultimately worked out, and we appreciate your patience throughout the process. Your feedback helps us identify areas where we can improve communication and make the experience smoother for our customers. Thank you for choosing Walt Massey, and we hope to provide you with an even better experience on your next visit.

July 15, 2026

Service mechanics have no respect for service appointments, Need to keep customers informed and finish within specific time, not two hous later. More

by bci.bwoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erica Gary
1.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Simpson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2026 -

Walt Massey Chevrolet GMC Columbia responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

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