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Walt Massey Chevrolet GMC Lucedale - Service Center

Lucedale, MS

4.7
367 Reviews
Call Service Center (601) 947-3001

367 Reviews of Walt Massey Chevrolet GMC Lucedale - Service Center

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July 11, 2025

Always friendly and informative about the work being done on my car. Very satisfied with everyone… More

by Marline McLeod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Thank you, Marline! We're so glad to hear that you consistently receive friendly and informative service. Your satisfaction means a lot to us, and we appreciate your continued support!

July 11, 2025

Always friendly and informative about the work being done on my car. Very satisfied with everyone… More

by Marline McLeod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad to hear you’re always met with friendly, informative service! It’s great to know you’re satisfied with the team—we appreciate your continued trust.

July 09, 2025

They ordered me a new key fob and it worked fine But also ended up going to Walmart for a new battery for the car .. More

by no24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Scott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Thanks for sharing your experience. Glad to hear the new key fob worked well! Sorry to hear you still needed a new battery—if there’s ever anything we can check or help with in the future, don’t hesitate to reach out.

July 09, 2025

Based on my recent experience -Brandon Walker went above & beyond taking care of us. Allison Scott in the service department kept us informed about our vehicle and answered any questions we had. Anytime o More

by Carolyn
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re so glad to hear Brandon and Allison took great care of you! Going above and beyond is what we strive for, and it’s clear Allison’s dedication and communication made a big impact. Thank you for your continued trust and kind words!

July 03, 2025

Walt Massey has been good for us. We have bought numerous cars and trucks from them. More

by dvdjn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 02, 2025

I have done business here fit over 40 years buying new and used cars and service. Great personally in all departments.Thank you More

by doncorder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Moorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Levins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Makailah Churchwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We truly appreciate your loyalty over the past 40 years—it means the world to us! It's wonderful to hear you've had great experiences across all departments. Thank you for being such a valued part of our community!

July 02, 2025

Great selection, wonderful people. I’ve bought three trucks from them and they have always been helpful More

by jamesstanley1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latisha Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We truly appreciate your continued business and are glad to hear our team has been helpful every time. Thanks for trusting us with your truck purchases—it means a lot!

July 02, 2025

Awesome staff and service. Friendly, professional and fast! Walt Massey is a wonderful dealership to purchase from and their follow up is exceptional! More

by tdyates1944
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Mannon
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Jul 03, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re thrilled to hear you had such a positive experience! Our team works hard to provide fast, friendly, and professional service, and we’re glad the follow-up stood out as well. Thank you for the kind words and support!

July 01, 2025

Not pleased with the way they recommend that I let them replace my cabin air filter when I had just changed it about a week before and then they did not put my glove box back in correctly and left a piece More

by coyote197229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re sorry to hear about your experience and appreciate you bringing it to our attention. That’s not the level of service we aim to provide, and we’d like the opportunity to make it right. Please reach out to us directly so we can address this with our team.

June 30, 2025

Always great to customer service and everyone is always helpful.we’ve going to Walt Massey for our service needs . More

by no24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shemuel McCraney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brayden Dixon
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Jul 01, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We truly appreciate your continued support! It’s great to hear that our team consistently delivers helpful and friendly service. We’re grateful to be your go-to for all your service needs!

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