Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Walt Massey Chevrolet GMC Lucedale - Service Center

Lucedale, MS

4.7
349 Reviews
Call Service Center (601) 947-3001

349 Reviews of Walt Massey Chevrolet GMC Lucedale - Service Center

Sort by
June 20, 2025

Kenda has been a professional from day one. At this point Walt Massey has also been spot on. More

by gotmylimit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latisha Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 18, 2025

Thank you for a quick oil change and tire rotation! I bring my van in to keep it maintained as I drive it 3,000 miles a month. More

by GVR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Hawley
Report | Print
Jun 19, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad we could get you in and out quickly! Keeping your van running smoothly is important, especially with that kind of mileage. We appreciate you trusting us with your maintenance!

June 18, 2025

Jessica goes above and beyond for me as a customer. She is truly an asset to Walt Massey automotive More

by massey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Thank you for the kind words! Jessica truly is a standout, and we’re lucky to have her on the team. We’re glad she’s made such a positive impact on your experience!

June 14, 2025

Customer service is beyond above par. They take pride in details which is scarce in today's economic world More

by Thornton42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Thank you for the thoughtful feedback! We’re proud to provide detailed, high-level service, and it means a lot to know it stood out. Your support is truly appreciated!

June 14, 2025

Allison is amazing as always. She goes above & beyond. Phil also went above & beyond to get my truck ready on time. More

by Wshoemaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Crew
Report | Print
Jun 19, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re so glad to hear Allison and Phil took great care of you! Going above and beyond is what we strive for, and it’s great to know they delivered. Thanks for your continued trust!

June 14, 2025

Allison Scott was extremely professional and polite as is the whole Walt Massey crew that I've dealt with. More

by rjjones3742
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We appreciate your kind words! Allison and the entire team work hard to provide a professional and welcoming experience—we’re glad to hear that came through during your visit!

June 12, 2025

Excellent service department making me use at least fifteen words to gonto.the next page. More

by lzant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad to hear you had an excellent experience with our service department! Your feedback means a lot, and we appreciate you taking the time to share it—even with the word count challenge!

June 12, 2025

Everyone I encountered in the service department was helpful and actually listened to my concerns about my vehicle, then followed up with resolutions. Great experience! More

by EBAINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

That’s exactly the kind of experience we strive to provide! It’s great to hear our team listened to your concerns and followed through with solutions. We appreciate your feedback and look forward to helping again in the future!

June 12, 2025

Kendra was efficient and very helpful. Always available for my questions and would call back if needed. More

by dtrusler66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re so glad to hear Kendra took great care of you! Her efficiency and dedication to communication really make a difference. We’ll be sure to pass along your kind words to her!

June 12, 2025

I took my truck in for an airbag recall. I had a good experience with all involved. Thanks. More

by Tgilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenda Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Glad to hear everything went smoothly with your airbag recall! We appreciate you trusting us with your vehicle and are happy you had a good experience with the team.

1
2
...
35