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Walt Massey Chevrolet Marion

Marion, AR

Overview
Employees
Reviews
Vehicles
4.3
50 Reviews
At Walt Massey Chevrolet in Marion, you're just 15 minutes from downtown Memphis and a world away from the high-pressure, high-price experience. Whether you’re shopping for a brand-new Chevy Silverado, a fuel-efficient Malibu, or a dependable pre-owned vehicle, our team is here to make your car-buying journey easy and enjoyable. We offer transparent pricing, competitive financing, and a laid-back atmosphere focused on earning your trust. And with factory-trained technicians on site, we’ll be here to support you well beyond the sale. Come see why more Memphis-area drivers are making the short drive to Marion — and driving home happy.
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6601 Interstate 55 Access Road

Marion, AR

72364

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Showing 50 reviews

July 16, 2025

I have been pleased with all interactions and the service I have received since purchase of my vehicle in August 2018. I am glad to see the staff that I have trusted over the years have stayed with the deale More

by jeanieumstot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Rowand, sales, deceased, honest Christian man
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Jul 19, 2025 -

Walt Massey Chevrolet Marion responded

It means so much to hear that you’ve continued to trust us over the years, even with the change in ownership. We’re especially grateful that you choose to drive an hour for service—your loyalty and confidence in the team truly mean the world to us!

July 16, 2025

Ana - great customer service. They went over and above to make me happy! I highly recommend this service department! More

by ACUPPLES73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2025 -

Walt Massey Chevrolet Marion responded

We’re glad Ana provided great service and appreciate your patience as we worked to resolve the issue. We value your feedback and the opportunity to make things right.

July 14, 2025

Nice price on oil change and rotation. Glad I had all the brakes checked, rotors ground, and new pads put in all 4 wheels! We’ll be back! More

by dan@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2025 -

Walt Massey Chevrolet Marion responded

Great to hear everything went smoothly and that you took care of the brakes while you were in! We’re glad you found value in the service, and we look forward to seeing you next time!

July 10, 2025

I like the location and I trust the people to fix my car and pickup right the first time and everyone is really nice! More

by jparkerjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2025 -

Walt Massey Chevrolet Marion responded

We’re glad to hear you trust our team and enjoy the convenience of our location! Getting things done right the first time is what we aim for—thanks so much for your kind words!

July 02, 2025

Great dealership! Going above and beyond to help me out would be an understatement!! Greatly appreciate everyone there for being so understanding! Thank you all so muc More

by Roz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Schian
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2025 -

Walt Massey Chevrolet Marion responded

We’re so happy to hear that our team went above and beyond for you! Your appreciation means a lot, and we’re always here when you need us. Thank you for the kind words and support!

July 02, 2025

I think this was the first day of the changeover. The young, eager salesmen were way too worrisome. We’ve been buying new vehicles there yearly working with Joe Roberts and Frank Wallace. I doubt tha More

by judy.manning98
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Frank Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2025 -

Walt Massey Chevrolet Marion responded

We’re sorry to hear about your recent experience and understand how important familiarity and trust are when making a purchase. Your loyalty over the years means a great deal to us, and it’s disappointing to know we may have let you down during this transition. Dan Schian, our General Manager, would welcome the chance to speak with you directly and see how we can make things right.

July 01, 2025

Persistent, they worked with me until a deal was done and I’m satisfied with their work ethic across the board. More

by ezekielhardy986
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Schian
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2025 -

Walt Massey Chevrolet Marion responded

We’re glad to hear our team’s persistence and work ethic made the difference in getting a deal done! Your satisfaction means everything to us—thank you for the feedback!

July 01, 2025

Excellent customer experience , they seem to be very knowledgeable about their products and customer service More

by Rlee29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2025 -

Walt Massey Chevrolet Marion responded

We’re glad to hear you had an excellent experience and found our team knowledgeable and customer-focused. Thanks for taking the time to share your feedback!

June 29, 2025

Took way too long, and didn’t explain the money deal properly. wouldn’t recommend More

by countsnotaryservices
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Frank Wallace
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2025 -

Walt Massey Chevrolet Marion responded

We’re sorry to hear about your experience and understand your frustration. Clear communication and respecting your time are very important to us, and we’d appreciate the chance to learn more and make it right. Please feel free to contact us directly.

June 27, 2025

Tried to charge for a factory warranty to tighten stepsister. Had to call dealer correct More

by No clue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2025 -

Walt Massey Chevrolet Marion responded

We're sorry to hear about the confusion and appreciate you bringing this to our attention. We’re glad you were able to get it corrected. If there’s anything more we can do to help, please don’t hesitate to reach out.

Jun 28, 2025 -

Walt Massey Chevrolet Marion responded

Glad to hear you had a smooth and friendly experience—and that you caught the June special! We appreciate you coming in and look forward to seeing you next time!

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