Robert Brown
Robert Brown at Walt Massey Chevrolet Marion

Robert Brown

Service Advisor

Walt Massey Chevrolet Marion

6601 Interstate 55 Access Road
Marion, AR 72364

Contact Me
4.6
125 Reviews

been in automotive business since 1979 and i enjoy grilling and playing cornhole and playing pool ,and the outdoors

Dealership Experience

16 yrs, 2 mos

Industry Experience

47 yrs, 6 mos

Languages Spoken

English English

4.6

125 Reviews

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125 Reviews of Robert Brown

August 01, 2026

Dealership Rating
Employee Rating

Friendly fast service. Appointments are on time. Fixed right the first time. Location is very close and convenient More

by ynelson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Schian, Waylon Gordon, Zachary Carmer , Michelle Wells is awesome

July 27, 2026

Dealership Rating
Employee Rating

They did a good job nothing needed for oil change they put all in in More

by billy-houston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2026

Walt Massey Chevrolet Marion responded

Thank you for your review! We're glad to hear your oil change was completed smoothly and that everything was taken care of during your visit. Providing thorough, reliable service is exactly what our team strives for. Thank you for trusting Walt Massey with your vehicle. We appreciate your business and look forward to serving you again!

July 27, 2026

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They always take great care of me and keep my car running well. I highly recommend them More

by dschian78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2026

Walt Massey Chevrolet Marion responded

Thank you for your wonderful review! We're so glad to hear our team continues to take great care of you and helps keep your vehicle running its best. Providing dependable service our customers can count on is exactly what we strive for. Thank you for trusting Walt Massey with your vehicle and for your recommendation. We truly appreciate your continued support and look forward to serving you again!

July 20, 2026

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I always use them to service my vehicle. They always do a great job on my vehicle. More

by AJKRONBERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2026

Walt Massey Chevrolet Marion responded

Thank you for your continued trust in Walt Massey! We're honored that you choose us to service your vehicle time and time again. It's wonderful to hear that our team consistently provides the quality service you've come to expect. We truly appreciate your loyalty and your kind words. Thank you for trusting us with your vehicle, and we look forward to taking care of you for many more miles to come!

July 18, 2026

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We took our vehicle to Walt Massey in Marian to get fixed. Fuel pump control module. $80 part cost us $410 to put on after having our vehicle for 6 weeks! Took 3 weeks just to get a call back. Robert t More

by Hillary
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Joy Mcdowell, Zachary Carmer

July 15, 2026

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Employee Rating

Service was fast and friendly! Staci and Colton took the best care of us as always! More

by amberbarnes1013
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Staci Brawner , Colton

Jul 16, 2026

Walt Massey Chevrolet Marion responded

Thank you so much for your kind feedback! We’re thrilled to hear you received fast, friendly service and that Staci and Colton took such great care of you. We’ll be sure to share your kind words with both of them—they’ll truly appreciate the recognition. Thank you for your continued trust and support. We look forward to serving you again at your next visit!

July 15, 2026

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Great service! Colton was very professional kept me informed about the process of my car ! More

by Tkowens8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colton Everhart

Jul 15, 2026

Walt Massey Chevrolet Marion responded

Thank you so much for your kind feedback! We’re thrilled to hear you had a great service experience and that Colton provided professional service while keeping you informed throughout the process. We’ll be sure to share your kind words with Colton. Thank you for choosing us—we truly appreciate your support and look forward to serving you again!

July 06, 2026

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Employee Rating

I was kept advised of progress on determining issues related to my vehicle. Once determined, repairs were in a timely manner. More

by edpatcain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2026

Walt Massey Chevrolet Marion responded

Thank you so much for your kind feedback! We’re glad to hear our team kept you informed throughout the diagnostic process and completed the necessary repairs in a timely manner once the issue was identified. Clear communication and efficient service are important to us, and we truly appreciate you trusting our team with your vehicle. Thank you for choosing us, and we look forward to serving you again in the future!

July 04, 2026

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Employee Rating

Joy was a pleasure doing business with and the finance team was great and the parts department was helpful with my added equipment to my truck thanks for all of your help great job. More

by Joelbarnesfarms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joy Mcdowell, Waylon Gordon, Zachary Carmer , Michelle Wells

Jul 06, 2026

Walt Massey Chevrolet Marion responded

Thank you so much for your wonderful feedback! We’re thrilled to hear Joy made your buying experience such a positive one and that our finance and parts teams also provided excellent service throughout the process. It’s great to know our parts department was able to help with the additional equipment for your new truck. We’ll be sure to share your kind words with Joy and the entire team. Thank you for choosing us and trusting our team with your purchase. We truly appreciate your support and hope you enjoy your new truck for many years to come!

Jul 08, 2026

Walt Massey Chevrolet Marion responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2026

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Employee Rating

Bought 2 vehicles when it was Holly Chev and tires a few years ago. Robert Brown has always been helpful and courteous. More

by Jangoslin
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown

Jul 05, 2026

Walt Massey Chevrolet Marion responded

Jangoslin, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

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