Robert Brown
Robert Brown at Walt Massey Chevrolet Marion

Robert Brown

Service Advisor

Walt Massey Chevrolet Marion

6601 Interstate 55 Access Road
Marion, AR 72364

Contact Me
4.6
104 Reviews

been in automotive business since 1979 and i enjoy grilling and playing cornhole and playing pool ,and the outdoors

Dealership Experience

15 yrs, 11 mos

Industry Experience

47 yrs, 3 mos

Languages Spoken

English English

4.6

104 Reviews

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104 Reviews of Robert Brown

May 26, 2026

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Employee Rating

Excellent service. Would definitely recommend service department Iwas very pleased with the service I received More

by palmedd43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2026

Walt Massey Chevrolet Marion responded

Thank you for your kind feedback! We’re thrilled to hear you were very pleased with the service you received from our service department. Your recommendation truly means a lot to us, and we sincerely appreciate your support!

May 25, 2026

Dealership Rating
Employee Rating

I have always depended on this dealership to keep our car and truck safe and ready to go. I have never been disappointed! Glad you are so near. More

by dan@gmail.com
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown

May 26, 2026

Walt Massey Chevrolet Marion responded

Thank you so much for your continued trust and loyalty! We’re honored to help keep your car and truck safe and road-ready over the years. It truly means a lot to hear we’ve never disappointed you. We appreciate your support and are glad to be nearby whenever you need us!

May 19, 2026

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GREAT! !!!Very professional and genuinely concerned about meeting our needs. Also very supportive of our situation. Notably looke... More

by BJONES55
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
May 21, 2026

Walt Massey Chevrolet Marion responded

Thank you so much for your kind feedback! We’re thrilled to hear our team was professional, supportive, and genuinely focused on meeting your needs. Providing a caring and positive experience for our customers is always our goal. We truly appreciate your support!

May 18, 2026

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Well I had rental and I wrecked my Ford escape so I had rental last couple weeks and my rental was running out of days so I was so worried and scared not having vehicle because of my rental was due less th More

by carnezgreyhound2022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 19, 2026

Walt Massey Chevrolet Marion responded

Thank you so much for sharing your story and experience with us. We can only imagine how stressful and overwhelming that situation must have been for you, especially with your rental time running out and visiting multiple dealerships without success. We’re thrilled to hear Brandon was able to step in, ease your worries, and help turn such a stressful situation into a positive experience. Taking care of our customers and helping them feel comfortable and supported is exactly what we strive for every day. Congratulations on your vehicle approval, and thank you for trusting Walt Massey Chevrolet during such an important time. We truly appreciate your kind words and are so happy Brandon and the team could help get you back on the road!

May 12, 2026

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Pleased with service. Got it done in a timely manner and very professional and informative More

by Takdroneworks24
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2026

Walt Massey Chevrolet Marion responded

Thank you for your feedback! We’re glad to hear you were pleased with your service experience and that our team provided timely, professional, and informative care. We truly appreciate your support!

May 03, 2026

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We were pleased with our service, the dealership was welcomed and could answer all our questions. More

by SprayrigDad1
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown

May 04, 2026

Walt Massey Chevrolet Marion responded

Thank you for your kind feedback! We’re glad to hear you were pleased with your service and felt welcomed by our team. It’s great to know we were able to answer all of your questions. We truly appreciate your support!

May 03, 2026

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They have the best customer service. The sales & promotions come pretty regularly. No one works harder than they do to find you the perfect vehicle. More

by smadison101
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joy Mcdowell

May 04, 2026

Walt Massey Chevrolet Marion responded

Thank you so much for your kind words! We’re thrilled to hear you had such a great experience with our team. We truly strive to provide the best customer service and work hard to find the perfect vehicle for each of our customers. We appreciate your support and look forward to serving you again!

April 30, 2026

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Walt Massey Chevrolet was wonderful about getting my wife and I into a vehicle when my credit it a little messed up. More

by SprayrigDad1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joy Mcdowell, Zachary Carmer , Brandon and Wes-5 stars

May 04, 2026

Walt Massey Chevrolet Marion responded

Thank you for sharing your experience! We’re so glad we were able to help you and your wife get into a vehicle. Our team works hard to find solutions for every situation, and it means a lot to hear that we could assist you. We truly appreciate you choosing Walt Massey Chevrolet!

April 27, 2026

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Love the service and the people. Always get A plus service. Our questions and concerns always answered. We will always go to you first. Robert is and has always been the reason we re More

by Alisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2026

Walt Massey Chevrolet Marion responded

Thank you for sharing such kind words. We’re so glad to hear you consistently receive A+ service and that your questions and concerns are always taken care of. It means so much to know Robert has made such a lasting impression and continues to be a big part of why you return. We truly appreciate your loyalty, your trust, and your heartfelt support!

April 24, 2026

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Employee Rating

I had a great experience with the service team during my recent oil change. The staff was professional, efficient, and got everything done quickly without cutting corners. It’s clear they value both quality More

by mariapaulina00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Schian, Staci Brawner

Apr 27, 2026

Walt Massey Chevrolet Marion responded

Thank you for sharing your experience. We’re glad to hear your oil change visit went smoothly and that our service team was professional, efficient, and respectful of your time. We truly appreciate your trust and look forward to seeing you again for future service!

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