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Robert Brown
Robert Brown at Walt Massey Chevrolet Marion

Robert Brown

Service Advisor

Walt Massey Chevrolet Marion

6601 Interstate 55 Access Road
Marion, AR 72364

Contact Me
4.6
118 Reviews

been in automotive business since 1979 and i enjoy grilling and playing cornhole and playing pool ,and the outdoors

Dealership Experience

16 yrs, 1 mo

Industry Experience

47 yrs, 5 mos

Languages Spoken

English English

4.6

118 Reviews

Write a Review

118 Reviews of Robert Brown

July 06, 2026

Dealership Rating
Employee Rating

I was kept advised of progress on determining issues related to my vehicle. Once determined, repairs were in a timely manner. More

by edpatcain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 06, 2026

Walt Massey Chevrolet Marion responded

Thank you so much for your kind feedback! We’re glad to hear our team kept you informed throughout the diagnostic process and completed the necessary repairs in a timely manner once the issue was identified. Clear communication and efficient service are important to us, and we truly appreciate you trusting our team with your vehicle. Thank you for choosing us, and we look forward to serving you again in the future!

July 04, 2026

Dealership Rating
Employee Rating

Joy was a pleasure doing business with and the finance team was great and the parts department was helpful with my added equipment to my truck thanks for all of your help great job. More

by Joelbarnesfarms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joy Mcdowell, Michelle Wells, Waylon Gordon, Zachary Carmer

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Jul 06, 2026

Walt Massey Chevrolet Marion responded

Thank you so much for your wonderful feedback! We’re thrilled to hear Joy made your buying experience such a positive one and that our finance and parts teams also provided excellent service throughout the process. It’s great to know our parts department was able to help with the additional equipment for your new truck. We’ll be sure to share your kind words with Joy and the entire team. Thank you for choosing us and trusting our team with your purchase. We truly appreciate your support and hope you enjoy your new truck for many years to come!

Jul 08, 2026

Walt Massey Chevrolet Marion responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2026

Dealership Rating
Employee Rating

Bought 2 vehicles when it was Holly Chev and tires a few years ago. Robert Brown has always been helpful and courteous. More

by Jangoslin
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown

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Jul 05, 2026

Walt Massey Chevrolet Marion responded

Jangoslin, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

July 02, 2026

Dealership Rating
Employee Rating

Treated with courtesy and care and had us out and on our way in a few hours! Great job! More

by GregR2262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 05, 2026

Walt Massey Chevrolet Marion responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 29, 2026

Dealership Rating
Employee Rating

Service manager was very easy to work was . Very professional.The service was great and timely. I would recommend Walt Massey chevrolet to anyone. Top notch dealer!!! Top notch service!!! More

by tbreegle10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 02, 2026

Walt Massey Chevrolet Marion responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

June 28, 2026

Dealership Rating
Employee Rating

Even though I made an online appointment for 9 my vehicle was not even looked at all day ... I finally went and picked it up More

by Deana2
Recommend Dealer
No

Other Employees Tagged: Robert Brown

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Jun 29, 2026

Walt Massey Chevrolet Marion responded

Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (870) 416-3855 when you can so we can address this situation directly. Thank you and have a great day.

June 25, 2026

Dealership Rating
Employee Rating

It was a good visit got to me very quickly Good service fixed the issues I was having More

by artangeletti
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown

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Jun 28, 2026

Walt Massey Chevrolet Marion responded

We are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

June 16, 2026

Dealership Rating
Employee Rating

No hassle On time Understanding your situation Try getting you back up and running as soon as possible More

by Mbriggs2484
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown

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Jun 17, 2026

Walt Massey Chevrolet Marion responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

June 03, 2026

Dealership Rating
Employee Rating

I recently took my 2025 Chevrolet Equinox RS to Walt Massey in Marion, AR for an oil change and tire rotation. The service was smooth and hassle-free from start to finish. I was very pleased with the ex More

by justoya
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown

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Jun 04, 2026

Walt Massey Chevrolet Marion responded

We’re glad to hear your oil change and tire rotation went smoothly! It means a lot to know the visit was hassle-free from start to finish. We appreciate your recommendation and look forward to helping with your next service.

Jun 06, 2026

Walt Massey Chevrolet Marion responded

We're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to share your positive experience with the world. Have a great day!

June 03, 2026

Dealership Rating
Employee Rating

I appreciate the service department, keeping me up-to-date on my vehicle. Thank you More

by EHUNT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 04, 2026

Walt Massey Chevrolet Marion responded

We’re glad our service team kept you up-to-date throughout your visit. We appreciate you trusting us with your vehicle!

Jun 06, 2026

Walt Massey Chevrolet Marion responded

We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

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