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Robert Brown
Robert Brown
Service Advisor
Walt Massey Chevrolet Marion
6601 Interstate 55 Access Road
Marion, AR 72364
91 Reviews
been in automotive business since 1979 and i enjoy grilling and playing cornhole and playing pool ,and the outdoors
Read moreDealership Experience
15 yrs, 10 mos
Industry Experience
47 yrs, 2 mos
Languages Spoken
English
91 Reviews
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91 Reviews of Robert Brown
April 14, 2026
Just left the dealership and my floor mats was so greasy black they didn't care about the stuff just told me to bring it back tomorrow so they can clean it knowing that you have some stuff to do plus burnin black they didn't care about the stuff just told me to bring it back tomorrow so they can clean it knowing that you have some stuff to do plus burning gas to do so and also I got a feeling that the diagnostic is bad on my truck charging me 431.89 when they quote me less than that its unprofessional not to use something to cover it also the staring wheel is st sticky greasy the only reason for me to came back is if the diagnosis was wrong and didn't fixthe problem plus they took the freon out of my system I asked if they were going to credit something for that and just laughed at me when they will resale it to customers bad experience not recommended More
by Joelatino24
Verified CustomerApril 04, 2026
Very easy to deal with and the lowest prices in town Everyone is very friendly and they have the lowest prices in town. Quickest service as well Everyone is very friendly and they have the lowest prices in town. Quickest service as well More
by dschian78
Other Employees Tagged: Robert Brown
March 24, 2026
Away treated respectfully When I call for a appointment to the point no haggling Appointment time is adjusted for my convenience If a say to fix something I get a call saying I was correct or it's somethin to the point no haggling Appointment time is adjusted for my convenience If a say to fix something I get a call saying I was correct or it's something else and do I want it fixed what time it will be ready More
by Mbriggs2484
Other Employees Tagged: Robert Brown
March 20, 2026
Initially, the experience was fine and relatively easy. Once the sale was made and there were some follow-up issues, everyone at the dealership became completely non-communicative, including the general ma Once the sale was made and there were some follow-up issues, everyone at the dealership became completely non-communicative, including the general manager. I had to call several times and I was even told, at one point, that Frank was "very busy with other customers" and that I needed to be patient even though I had an inoperable vehicle. Once it received the service it needed, I still did not receive a phone call letting me know it was ready. The only person who communicated with me as promised was Colton in the service department when he actually returned my phone call with an update. Overall, it was a very frustrating experience that could have been easily resolved with communication. More
by amie.bourne
Other Employees Tagged: Dan Schian, Frank Wallace, Joy Mcdowell , Colton- 5 stars
March 16, 2026
I was able to make an appointment over the phone. Robert check me in quickly and my car was serviced on time and at an affordable price.. Comfortable waiting area with TV and snacks. Friendly peop Robert check me in quickly and my car was serviced on time and at an affordable price.. Comfortable waiting area with TV and snacks. Friendly people make you feel at home. More
by jimmy_mauldin
March 11, 2026
Outstanding in every aspect. Joy was amazing and made buying a vehicle an absolute pleasure. Frank was as well. I will definitely recommend Walt Massey to anyone I know looking t Joy was amazing and made buying a vehicle an absolute pleasure. Frank was as well. I will definitely recommend Walt Massey to anyone I know looking to purchase a vehicle! More
by jbwood421
Other Employees Tagged: Frank Wallace, Joy Mcdowell
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