Robert Brown
Service Advisor
Walt Massey Chevrolet Marion
6601 Interstate 55 Access Road
Marion, AR 72364
been in automotive business since 1979 and i enjoy grilling and playing cornhole and playing pool ,and the outdoors
Read moreDealership Experience
16 yrs, 2 mos
Industry Experience
47 yrs, 6 mos
Languages Spoken
English
125 Reviews
Write a Review125 Reviews of Robert Brown
August 01, 2026
Friendly fast service. Appointments are on time. Fixed right the first time. Location is very close and convenient Appointments are on time. Fixed right the first time. Location is very close and convenient More
Other Employees Tagged: Dan Schian, Waylon Gordon, Zachary Carmer , Michelle Wells is awesome
July 18, 2026
We took our vehicle to Walt Massey in Marian to get fixed. Fuel pump control module. $80 part cost us $410 to put on after having our vehicle for 6 weeks! Took 3 weeks just to get a call back. Robert t fixed. Fuel pump control module. $80 part cost us $410 to put on after having our vehicle for 6 weeks! Took 3 weeks just to get a call back. Robert took our call the first day and then we never heard from him again. After having our vehicle for 5 weeks they wanted us to come in and trade it off, acting like they couldn’t fix it. The lady had already picked the vehicle they wanted us to purchase which was about 76,000 dollars with worse gas mileage than ours and less seating room. After telling them we weren’t interested in trading now and telling them that we would just have our truck towed somewhere else, the service guy begged for us to give him two more days. Well it was Saturday and couldn’t really get it moved until Monday anyway, so we said sure, but if it wasn’t fixed by Monday we were picking it up. They called Monday at 2:30 stating they knew what the problem was and could get it done. It literally took two hours for them to call back and say it was ready. I truly believe this was all a run around to try to get more business and money out of us. Never again! More
Other Employees Tagged: Joy Mcdowell, Zachary Carmer
July 15, 2026
Service was fast and friendly! Staci and Colton took the best care of us as always! Staci and Colton took the best care of us as always! More
Other Employees Tagged: Staci Brawner , Colton
July 04, 2026
Joy was a pleasure doing business with and the finance team was great and the parts department was helpful with my added equipment to my truck thanks for all of your help great job. team was great and the parts department was helpful with my added equipment to my truck thanks for all of your help great job. More
Other Employees Tagged: Joy Mcdowell, Waylon Gordon, Zachary Carmer , Michelle Wells

