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Walt Massey Chevrolet Marion

Marion, AR

Overview
Employees
Reviews
Vehicles
4.3
127 Reviews
At Walt Massey Chevrolet in Marion, you're just 15 minutes from downtown Memphis and a world away from the high-pressure, high-price experience. Whether you’re shopping for a brand-new Chevy Silverado, a fuel-efficient Malibu, or a dependable pre-owned vehicle, our team is here to make your car-buying journey easy and enjoyable. We offer transparent pricing, competitive financing, and a laid-back atmosphere focused on earning your trust. And with factory-trained technicians on site, we’ll be here to support you well beyond the sale. Come see why more Memphis-area drivers are making the short drive to Marion — and driving home happy.
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6601 Interstate 55 Access Road

Marion, AR

72364

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Showing 127 reviews

October 30, 2025

Always easy to deal with and get in and out with same day repairs. Recommend to all my friends. More

by dschian78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2025 -

Walt Massey Chevrolet Marion responded

We’re glad to hear our team makes service easy and efficient for you! Thanks for recommending us to your friends—it means a lot.

October 29, 2025

Wonderful service center - good service - Kind people - pleasant workers - clean restrooms.- close to home best service attention More

by Scmarotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Willits
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Nov 10, 2025 -

Walt Massey Chevrolet Marion responded

We’re so glad to hear you enjoy the service, friendly team, and convenient location! Thanks for sharing such kind words about your experience.

October 25, 2025

Frank Wallace, James Ford, Jack Hatton and the rest of the Walt Massey team in Marion, Ar were exception every way. When I say they felt like family, they truly felt like family. This vehicle purchase was More

by bjmays01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Schian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Hatton, James Ford
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Oct 28, 2025 -

Walt Massey Chevrolet Marion responded

We’re so happy to hear that, and we couldn’t agree more — Frank, James, Jack, and the Marion team are incredible! It’s great to know they made you feel like family and provided such a smooth, fair experience. Thanks for the wonderful recommendation!

October 24, 2025

Robert was very professional and he was able to get problem solved in a timely manner. The only problem is not being able to speak with a person. Automated machine messages were not answered in a time More

by jacquelineyoung55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2025 -

Walt Massey Chevrolet Marion responded

We’re glad Robert was able to take care of the issue quickly and professionally. We appreciate you sharing your feedback about the phone system — we know how important it is to reach a real person promptly, and we’ll use your input to improve communication moving forward.

October 20, 2025

Inconsistent with follow-ups. Took several appointments to get recalls repaired. Was told items were ordered and they weren’t. More

by trice.lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ana service manager
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Oct 24, 2025 -

Walt Massey Chevrolet Marion responded

We sincerely apologize for the confusion and frustration caused by the recall process. There was a mix-up with the initial part and a breakdown in communication that understandably led to concern. Once identified, our team corrected the issue, ordered the proper part, and ensured it was installed. We also met with you personally to review everything and confirm the repair was completed correctly. We appreciate your patience and the opportunity to make things right.

October 17, 2025

Dealership is close, staff friendly, very knowledgeable on all questions as well as recalls Fantastic More

by hotrod405
Recommend Dealer
Yes
Employees Worked With
Robert Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Brown
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Oct 19, 2025 -

Walt Massey Chevrolet Marion responded

We’re happy to hear you had such a positive experience with our friendly and knowledgeable team! Thank you for your kind words and for trusting us with your vehicle!

October 16, 2025

Robert in the service dept. is always friendly. My Oil chg is always done timely More

by Jangoslin
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Robert Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2025 -

Walt Massey Chevrolet Marion responded

We’re glad to hear Robert consistently provides friendly and efficient service! Thank you for sharing your experience and for continuing to trust us with your vehicle.

October 14, 2025

Very good customer service. Clean facility. I have been a customer for over 15 years. More

by hray77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Anderson
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Oct 19, 2025 -

Walt Massey Chevrolet Marion responded

We truly appreciate your loyalty over the past 15 years! It’s wonderful to know you continue to enjoy our customer service and facility. Thank you for your continued trust and support!

October 13, 2025

I always receive great service! Everytime you walk through the door, you're treated like family. I wouldn't take my vehicle anywhere else. More

by stacibrooks74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ana Lugo
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Oct 19, 2025 -

Walt Massey Chevrolet Marion responded

We’re so glad to hear you always feel like family when you visit! That’s exactly the experience we strive to provide. Thank you for your loyalty and for trusting us with your vehicle!

October 06, 2025

The dealership is very professional and helpful i would definitely recommend them to friends and family. More

by dnesbitt34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Ford, Chad Willits
Report | Print
Oct 06, 2025 -

Walt Massey Chevrolet Marion responded

We’re glad to hear you had such a positive experience! Thank you for your kind words and for recommending us to your friends and family.

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